We performed a comparison between Make and ServiceNow Orchestration based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas with Make, you can do a little bit more."
"Great with IT processes and business processes."
"The iTerm suite is also crucial for visibility and optimization."
"It's scalable."
"There are a lot of ready to use orchestration custom packs."
"Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact."
"The data visualization is good."
"It's probably the best product out there."
"The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations."
"Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions."
"Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades."
"The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."
"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion."
"I would like a user experience module to be added."
"The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability."
"There can be gaps in integration."
"We cannot perform GUI automation using the tool."
"ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden."
Make is ranked 25th in Process Automation with 2 reviews while ServiceNow Orchestration is ranked 14th in Process Automation with 12 reviews. Make is rated 7.0, while ServiceNow Orchestration is rated 8.4. The top reviewer of Make writes "An affordable cloud solution for automation and data manipulation". On the other hand, the top reviewer of ServiceNow Orchestration writes "Provides a flexible interface for development, and we do not need a thick client to access the tool". Make is most compared with Camunda, whereas ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, Nintex Process Platform and BMC TrueSight Orchestration. See our Make vs. ServiceNow Orchestration report.
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