Make vs ServiceNow Orchestration comparison

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204 views|124 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Make and ServiceNow Orchestration based on real PeerSpot user reviews.

Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Make vs. ServiceNow Orchestration Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas with Make, you can do a little bit more."

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"Great with IT processes and business processes.""The iTerm suite is also crucial for visibility and optimization.""It's scalable.""There are a lot of ready to use orchestration custom packs.""Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact.""The data visualization is good.""It's probably the best product out there.""The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations."

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Cons
"Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions."

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"Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades.""The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement.""There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion.""I would like a user experience module to be added.""The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability.""There can be gaps in integration.""We cannot perform GUI automation using the tool.""ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden."

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Pricing and Cost Advice
  • "The price of Make is approximately $20 per month for the platform."
  • More Make Pricing and Cost Advice →

  • "In terms of price, this solution is at the higher end of what you'll find."
  • "This is an expensive product, but it is the best in the market considering the features and lack of competitors."
  • "ServiceNow doesn't give a clear cost indication. They have different contracts with different organizations and it's all about negotiation, so you don't know how they are doing at the cost level."
  • "The solution is costly and orchestrations are very expensive."
  • "It is quite expensive because we've had some customers come back and say it's quite pricey because in order for them to go ahead with Orchestration, they must have already been paying for Discovery, service mapping, and a few other things."
  • "The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to access. Initially offer free features but over the time the charges rise which make it an expensive solution with limited features. Along with that, the integration issues persist and require additional middle where and internet connectivity for effective usage."
  • "It is not very expensive."
  • More ServiceNow Orchestration Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas with… more »
    Top Answer:Make has a single IP. We cannot use a single IP because of the security. There are a lot of crashes when you work manually. Also, they need to provide more models. When you have an error, Make should… more »
    Top Answer:The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in… more »
    Top Answer:The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to… more »
    Top Answer:ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to… more »
    Ranking
    25th
    out of 64 in Process Automation
    Views
    204
    Comparisons
    124
    Reviews
    2
    Average Words per Review
    354
    Rating
    7.0
    14th
    out of 64 in Process Automation
    Views
    2,836
    Comparisons
    1,814
    Reviews
    6
    Average Words per Review
    410
    Rating
    8.3
    Comparisons
    Also Known As
    Integromat
    Learn More
    Overview

    Visualize everything you do

    Make lets you visually build workflows to solve complex problems - the way you imagine them in your mind.

    • Drag and drop to connect apps
      Use the playful drag-and-drop builder to connect apps in a few clicks, and build workflows called scenarios.
    • Design infinite workflows
      Build scenarios with as many steps or apps as you need.
    • Watch data flow in real time
      Build your scenario and watch it run in real time. Schedule your scenario to run instantly or whenever you need it.

    ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

    Sample Customers
    Buan Consulting, Armadia
    experian, BEACHBODY, HealthPartners, Banosoft
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company14%
    Government10%
    Insurance Company8%
    Company Size
    No Data Available
    REVIEWERS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise10%
    Large Enterprise74%
    Buyer's Guide
    Make vs. ServiceNow Orchestration
    March 2024
    Find out what your peers are saying about Make vs. ServiceNow Orchestration and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Make is ranked 25th in Process Automation with 2 reviews while ServiceNow Orchestration is ranked 14th in Process Automation with 12 reviews. Make is rated 7.0, while ServiceNow Orchestration is rated 8.4. The top reviewer of Make writes "An affordable cloud solution for automation and data manipulation". On the other hand, the top reviewer of ServiceNow Orchestration writes "Provides a flexible interface for development, and we do not need a thick client to access the tool". Make is most compared with Camunda, whereas ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, Nintex Process Platform and BMC TrueSight Orchestration. See our Make vs. ServiceNow Orchestration report.

    See our list of best Process Automation vendors.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.