We performed a comparison between INTELLIBOT and Pega Robotic Process Automation based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There's a helpful community available through the portal."
"The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."
"I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."
"The replay of the automation is an awesome feature."
"For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."
"It is a stable product. We have been using it for 15 months now, and there have been no issues."
"This solution is easy to use and requires little coding knowledge."
"Pega Robotics offers all the required features to build end-to-end process automation like any other similar tools. It's unique development style using data line and control flow line makes it easy to debug through the flow."
"The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful."
"Its stability has been good."
"It was very smooth and very seamless to create automations."
"The low-code/no-code development aspect of the solution is great."
"It is really flexible in what it can do."
"We have a very large operational team and we are able to avoid mistakes and ensure accuracy and speed using Pega."
"Using the tool actually ends up teaching you about making workflows more efficient."
"I would like to see the cognitive marketing platform improved."
"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."
"The trigger actions need to be more robust."
"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."
"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."
"Has limited functionality and uses extensive resources."
"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."
"What I don't like that much in Pega Robotic Process Automation is its monitoring tool because that tool is tightly connected with the platform. If the Pega team can deploy the monitoring tool separately, so that it's a separate solution altogether, then that would be good because currently, if you have to use the monitoring tool, then that means you have to use the Pega Robotic Process Automation platform. The initial setup for Pega Robotic Process Automation also needs improvement because it is complex. The only additional feature I'd like to see in the solution is for the monitoring tool to be a stand-alone rather than being tightly coupled with the Pega platform. Looking at the current features of Pega Robotic Process Automation concerning application automation, it covers most of my needs currently."
"There have been some scenarios where the bot was not able to replace some of the controls and could not recognize and personalize the task we wanted to automate."
"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."
"Pega Robotic Process Automation scalability is too low."
"Pega Robotic Process Automation can improve the OGR area. You don't have a feature to read documents in computer voices."
"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."
"It's difficult not knowing when alerts will arrive."
"You cannot use a two-dimensional array to read the data."
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INTELLIBOT is ranked 18th in Robotic Process Automation (RPA) with 7 reviews while Pega Robotic Process Automation is ranked 10th in Robotic Process Automation (RPA) with 22 reviews. INTELLIBOT is rated 7.0, while Pega Robotic Process Automation is rated 7.6. The top reviewer of INTELLIBOT writes "Has limited functionality, logging uses extensive resources; automation replay is great". On the other hand, the top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". INTELLIBOT is most compared with UiPath and Microsoft Power Automate, whereas Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Pega CRM. See our INTELLIBOT vs. Pega Robotic Process Automation report.
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