Interactive Intelligence vs Microsoft Dynamics CRM

Interactive Intelligence is ranked 24th in CRM vs Microsoft Dynamics CRM which is ranked 3rd in CRM. Interactive Intelligence is most compared with Genesys, Microsoft Dynamics CRM and eGain. Microsoft Dynamics CRM is most compared with Siebel CRM, SAP CRM and Pega CRM.
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Ranking
RANKING
Views
576
Comparisons
473
Reviews
0
Followers
150
Avg. Rating
N/A
Views
10,429
Comparisons
7,613
Reviews
0
Followers
627
Avg. Rating
N/A
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278,861 professionals have used our research since 2012.
Top Comparisons
Top Comparisons
Compared 52% of the time.
Compared 7% of the time.
See more Interactive Intelligence competitors »
Compared 13% of the time.
Compared 9% of the time.
Compared 8% of the time.
See more Microsoft Dynamics CRM competitors »
Also Known As
Also Known AsDynamics CRM
Website/Video
Website/VideoGenesys
Microsoft
Overview
OverviewGenesys Interactive Intelligence SAP CRM allows the SAP agent to perform all typical phone, web chat and email operations without leaving the SAP application.

Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.

Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.

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Learn more about Microsoft Dynamics CRM
Sample Customers
Sample CustomersABC Financial, AFAS Software, Quality Bicycle Products, CryptoLogic & WagerLogic, SERVOData, Shinsei Bank, TENAQUIP, MCAP, Visaya Knowledge Process Outsourcing Corporation, Allianz-Tiriac Asigurari, Memira Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.
Top Industries
Top Industries
No Data Available
VISITORS READING REVIEWS
Financial Services Firm
14%
Marketing Services Firm
13%
Transportation Company
8%
Government
8%
Company Size
Company Size
No Data Available
VISITORS READING REVIEWS
Small Business
30%
Midsize Enterprise
29%
Large Enterprise
42%
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278,861 professionals have used our research since 2012.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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