Interactive Intelligence vs SugarCRM

Interactive Intelligence is ranked 24th in CRM vs SugarCRM which is ranked 9th in CRM with 2 reviews. The top reviewer of SugarCRM writes "Very basic UX and UI, but does what it says on the tin". Interactive Intelligence is most compared with Genesys, Microsoft Dynamics CRM and eGain. SugarCRM is most compared with Siebel CRM, Microsoft Dynamics CRM and SAP CRM.
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Most Helpful Review
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Quotes From Members Comparing Interactive Intelligence vs SugarCRM

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
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278,683 professionals have used our research since 2012.
Ranking
RANKING
Views
576
Comparisons
473
Reviews
0
Followers
150
Avg. Rating
N/A
Views
1,803
Comparisons
1,161
Reviews
2
Followers
244
Avg. Rating
4.5
Top Comparisons
Top Comparisons
Compared 52% of the time.
Compared 7% of the time.
See more Interactive Intelligence competitors »
Compared 20% of the time.
Compared 12% of the time.
Compared 11% of the time.
See more SugarCRM competitors »
Website/Video
Website/VideoGenesys
SugarCRM
Overview
OverviewGenesys Interactive Intelligence SAP CRM allows the SAP agent to perform all typical phone, web chat and email operations without leaving the SAP application.Sugar is an affordable and easy to use CRM platform, designed to help your business communicate with prospects, share sales information, close deals & keep customers happy. Thousands of successful companies use Sugar everyday to manage sales, marketing and support. As an open-source, web-based CRM solution, Sugar is easy to customize & adapt to your changing needs. Ideal for small & medium-sized companies, large enterprises and government organizations, Sugar can run in the cloud or on-site.
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Sample Customers
Sample CustomersABC Financial, AFAS Software, Quality Bicycle Products, CryptoLogic & WagerLogic, SERVOData, Shinsei Bank, TENAQUIP, MCAP, Visaya Knowledge Process Outsourcing Corporation, Allianz-Tiriac Asigurari, MemiraRedglaze Group, TengoInternet, Hilco, Bancvue, Vet Adivsor
Top Industries
Top Industries
No Data Available
VISITORS READING REVIEWS
Retailer
23%
Marketing Services Firm
13%
Government
11%
Healthcare Company
7%
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278,683 professionals have used our research since 2012.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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