Interactive Intelligence vs. SugarCRM

Interactive Intelligence is ranked 29th in CRM vs SugarCRM which is ranked 12th in CRM with 2 reviews. The top reviewer of SugarCRM writes "Very basic UX and UI, but does what it says on the tin". Interactive Intelligence is most compared with Genesys. SugarCRM is most compared with Microsoft Dynamics CRM, Siebel CRM and Pega CRM.
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Interactive Intelligence Logo
604 views|178 comparisons
SugarCRM Logo
1,969 views|707 comparisons
Most Helpful Review
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310,362 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

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310,362 professionals have used our research since 2012.
Ranking
29th
out of 52 in CRM
Views
604
Comparisons
178
Reviews
0
Followers
65
Avg. Rating
N/A
12th
out of 52 in CRM
Views
1,969
Comparisons
707
Reviews
2
Followers
128
Avg. Rating
4.5
Top Comparisons
Compared 100% of the time.
Compared 30% of the time.
Compared 18% of the time.
Compared 12% of the time.
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Genesys
SugarCRM
Overview
Genesys Interactive Intelligence SAP CRM allows the SAP agent to perform all typical phone, web chat and email operations without leaving the SAP application.Sugar is an affordable and easy to use CRM platform, designed to help your business communicate with prospects, share sales information, close deals & keep customers happy. Thousands of successful companies use Sugar everyday to manage sales, marketing and support. As an open-source, web-based CRM solution, Sugar is easy to customize & adapt to your changing needs. Ideal for small & medium-sized companies, large enterprises and government organizations, Sugar can run in the cloud or on-site.
Offer
Learn more about Interactive Intelligence
Learn more about SugarCRM
Sample Customers
ABC Financial, AFAS Software, Quality Bicycle Products, CryptoLogic & WagerLogic, SERVOData, Shinsei Bank, TENAQUIP, MCAP, Visaya Knowledge Process Outsourcing Corporation, Allianz-Tiriac Asigurari, MemiraRedglaze Group, TengoInternet, Hilco, Bancvue, Vet Adivsor
Top Industries
No Data Available
VISITORS READING REVIEWS
Retailer23%
Marketing Services Firm13%
Government11%
Healthcare Company7%
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