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Interactive Intelligence vs TLDCRM comparison

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Genesys Logo

Interactive Intelligence

Read 2 Interactive Intelligence reviews
122 views|71 comparisons
100% willing to recommend
Esotech Logo

TLDCRM

90 views|67 comparisons
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Buyer's Guide
CRM
March 2024
Executive Summary

We performed a comparison between Interactive Intelligence and TLDCRM based on real PeerSpot user reviews.

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Featured Review
Mohamed Shareed
A customizable solution that can be integrated with almost anything
Being able to automate aspects such as outbound confirmation calls has saved us a lot of time and money. We've been able to develop patient... Read more →
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Questions from the Community
What do you like most about Interactive Intelligence?
Top Answer:Interactive Intelligence is quite user friendly.
Read all 2 answers   →
What needs improvement with Interactive Intelligence?
Top Answer:The problem with this current system is that the support is not great. It's likely that the product will be discontinued by the end of 2025 which is probably why it's not sufficiently supported. There… more »
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What is your primary use case for Interactive Intelligence?
Top Answer:This is an omnichannel contact center solution catering to different kinds of channels, whether they are emails, chats, calls, or generic objects, like web objects which can be routed as an… more »
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Earn 20 points

Ranking
28th
out of 169 in CRM
Views
122
Comparisons
71
Reviews
2
Average Words per Review
869
Rating
9.0
58th
out of 169 in CRM
Views
90
Comparisons
67
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Learn More
Genesys
Esotech
Overview
Genesys Interactive Intelligence SAP CRM allows the SAP agent to perform all typical phone, web chat and email operations without leaving the SAP application.
An easy to use and affordable SaaS Platform for Insurance Agencies & Call Centers TLDCRM or Total Lead Domination is a SaaS (Software as a Service) cloud based platform and VoIP system for insurance sales regarding health, life and other ancillary products. We provide a CRM to manage your lead and policy flow, as well as a free VoIP Softphone if you decide to use our phone systems. We also provide all compliant backups of recordings and documents uploaded to our system. We take the headache out of managing and analyzing your lead sources as well as your current book of business. We can help you setup your call center to run smooth and efficient as well as manage all your PHI/HIPAA protected information. There is no insurance tailored CRM out there that manages call center lead flow and data like we do. We are constantly improving and adding modules to the system at no cost to you. If what we have doesn’t work for you we will work to accommodate!
Sample Customers
ABC Financial, AFAS Software, Quality Bicycle Products, CryptoLogic & WagerLogic, SERVOData, Shinsei Bank, TENAQUIP, MCAP, Visaya Knowledge Process Outsourcing Corporation, Allianz-Tiriac Asigurari, Memira
Mildmay, Next level Sailing, Florida Business Sales, Yachstore, 212 Yachts
Buyer's Guide
CRM
March 2024
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767,995 professionals have used our research since 2012.

Interactive Intelligence is ranked 28th in CRM with 2 reviews while TLDCRM is ranked 58th in CRM. Interactive Intelligence is rated 9.0, while TLDCRM is rated 0.0. The top reviewer of Interactive Intelligence writes "Reliable with very good social media integration and easy to use". On the other hand, Interactive Intelligence is most compared with Genesys Cloud CX, whereas TLDCRM is most compared with .

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.