Intercom is ranked 8th in Social CRM while Jive is ranked 31st in Enterprise Content Management. Intercom is rated 0.0, while Jive is rated 8.2. On the other hand, the top reviewer of Jive writes "Used by our agile teams instead of email to track impediments". Intercom is most compared with Sprinklr, whereas Jive is most compared with Atlassian Confluence, Yammer and Microsoft Teams.
We monitor all Social CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.