Compare Intercom vs. Sprout Social

Intercom is ranked 13th in Social CRM while Sprout Social is ranked 6th in Social CRM. Intercom is rated 0, while Sprout Social is rated 0. On the other hand, Intercom is most compared with Freshdesk, whereas Sprout Social is most compared with HootSuite, Sprinklr and Falcon.io.
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Intercom Logo
153 views|104 comparisons
Sprout Social Logo
655 views|578 comparisons
Ranking
13th
out of 27 in Social CRM
Views
153
Comparisons
104
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
6th
out of 27 in Social CRM
Views
655
Comparisons
578
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 100% of the time.
Compared 44% of the time.
Compared 22% of the time.
Compared 19% of the time.
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Intercom
Sprout Social
Overview

Intercom Social CRM product is composed of:

  • Respond- Manages conversations with leads and customers at scale. It assigns, replies to, and closes conversations across your website, in your apps, email, and social.
  • Engage- Sends targeted messages to the right people at the right time and encourage leads & customers to take action with targeted email, push, and in-app messages triggered by time or behavior.
  • Educate- Create, organize, and publish help articles and help people get answers to their questions and get started with your app.
Sprout Social provides social media engagement, publishing and analytics tools for leading brands including AMD, GrubHub, Spotify, Urban Outfitters and Zipcar. A powerful platform for social business available via web browser, iOS and Android apps, Sprout enables brands to more effectively manage social channels, collaborate across teams and provide an exceptional customer experience. Sprout is a Twitter Certified Product, Facebook Preferred Marketing Developer and Google+ Pages API Partner.
Offer
Learn more about Intercom
Learn more about Sprout Social
Sample Customers
Expensift, Moz, Invision, Salesforce, Droplr, Vend, BugHerd, Ghost, Put.io, CodeshipHyatt, Stanford University, Coldwell Banker, Razorfish, UPS, Box, Zipcar, PepsiCo, YogurtLand, Dove, TechSmith
We monitor all Social CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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