Compare ServiceNow vs. iOffice IWMS

iOffice IWMS is ranked 1st in Facility Maintenance Management Software while ServiceNow is ranked 1st in IT Service Management (ITSM) with 22 reviews. iOffice IWMS is rated 0, while ServiceNow is rated 8.2. On the other hand, the top reviewer of ServiceNow writes "Discovery has reduced the time to build/deploy devices within our environment". iOffice IWMS is most compared with ServiceNow, Archibus ARCHIBUS and Condeco, whereas ServiceNow is most compared with BMC Helix Remedy, Zendesk and JIRA Service Desk.
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iOffice IWMS Logo
731 views|449 comparisons
ServiceNow Logo
46,537 views|27,822 comparisons
Most Helpful Review
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
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Initially, the licensing model ServiceNow came up with was very good. But now, from a licensing perspective, they are changing their model day by day. It is becoming a bit expensive for customers.Isn't pricing always too much? We really do chafe at the ITIL licensing. ITOM is also pretty expensive.ServiceNow is a leader and its pricing is quite good, quite competitive... Sometimes some plugins are not priced reasonably but, generally, the platform itself, its modules, are priced reasonably.ServiceNow pricing is an art, not a science. The deal depends on how commercially savvy you are, which does make it something that is quite difficult to get right. It is most definitely an opportunity area for ServiceNow to improve and have more visibility around pricing of the different products within the platform.It's sold as a less expensive solution, but it has to be highly modified. That's where you get into the cost.We know that ServiceNow is not cheap, it's more expensive than other solutions. But we are trying to increase our ability to handle tickets so that the cost per ticket is less.It has a higher cost compared to local/regional solutions.

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Ranking
Views
731
Comparisons
449
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Views
46,537
Comparisons
27,822
Reviews
23
Average Words per Review
599
Avg. Rating
8.3
Top Comparisons
Compared 39% of the time.
Compared 26% of the time.
Compared 13% of the time.
Compared 21% of the time.
Compared 5% of the time.
Compared 5% of the time.
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iOffice
ServiceNow
Overview
iOffice IWMS is the only IWMS that elevates the employee experience & keeps your workplace humming.

Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)

Offer
Learn more about iOffice IWMS
Learn more about ServiceNow
Sample Customers
Air Liquide Group, DLA Piper, Dynegy, Hess Corporation, Ricoh, University of Michigan (MCIT)AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow
Top Industries
No Data Available
REVIEWERS
Healthcare Company15%
Financial Services Firm14%
Insurance Company11%
University9%
VISITORS READING REVIEWS
Software R&D Company21%
Financial Services Firm11%
Manufacturing Company7%
Comms Service Provider7%
Company Size
No Data Available
REVIEWERS
Small Business13%
Midsize Enterprise13%
Large Enterprise74%
VISITORS READING REVIEWS
Small Business17%
Midsize Enterprise17%
Large Enterprise66%
We monitor all Facility Maintenance Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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