Compare IPsoft vs. ServiceNow

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1,230 views|859 comparisons
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55,199 views|32,357 comparisons
Most Helpful Review
Find out what your peers are saying about VMware, Turbonomic, Cisco and others in Cloud Management. Updated: September 2020.
438,725 professionals have used our research since 2012.
Quotes From Members

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Pricing and Cost Advice
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"The licenses are expensive.""$230 per user.""The mandatory minimum is US$ 20,000 for licensing.""The license model is based on a number of fulfillers (active users who play some role within the ServiceNow functionality). Therefore, you can serve as many end-users as you want, without additional costs.""Initially, the licensing model ServiceNow came up with was very good. But now, from a licensing perspective, they are changing their model day by day. It is becoming a bit expensive for customers.""Isn't pricing always too much? We really do chafe at the ITIL licensing. ITOM is also pretty expensive.""ServiceNow is a leader and its pricing is quite good, quite competitive... Sometimes some plugins are not priced reasonably but, generally, the platform itself, its modules, are priced reasonably.""ServiceNow pricing is an art, not a science. The deal depends on how commercially savvy you are, which does make it something that is quite difficult to get right. It is most definitely an opportunity area for ServiceNow to improve and have more visibility around pricing of the different products within the platform."

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Top Answer: BMC Helix (Remedy) is not a new product release from BMC. This is a relaunched SaaS offering from BMC under a new Package called as Helix previously known as RemedyOnDemand. Having said that, the… more »
Top Answer: Currently, we work with REMEDY in Totalsec, it is the ticketing tool that manages the Operation processes in Totalsec. We are evaluating SERVICE NOW, as we are looking for new features to control… more »
Top Answer: If you need a completed ITIL helpdesk system with Asset Management and Project Management without the hassle of having additional plug-in and can be additional costs, you might need to consider… more »
Ranking
27th
out of 76 in Cloud Management
Views
1,230
Comparisons
859
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Views
55,199
Comparisons
32,357
Reviews
22
Average Words per Review
687
Avg. Rating
8.3
Popular Comparisons
Compared 4% of the time.
Compared 16% of the time.
Compared 7% of the time.
Compared 6% of the time.
Compared 6% of the time.
Compared 4% of the time.
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IPsoft
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ServiceNow
Overview

IPsoft makes it possible to transform business performance through the employment of digital labor. Every day we automate thousands of IT and business processes for enterprises across a wide range of industries.

IPsoft is a disruptive technology company, pioneering innovation in the development and delivery of autonomic and cognitive technologies. From our inception, our founders recognized that automation through digital labor will shape the future of IT and business operations. Inspired by the great minds of the past, we relish the challenge of making what others believe impossible a reality.

Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)

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Sample Customers
AccentureAAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
Top Industries
VISITORS READING REVIEWS
Computer Software Company61%
Government9%
Comms Service Provider7%
Media Company7%
REVIEWERS
Financial Services Firm17%
Healthcare Company14%
Insurance Company10%
Manufacturing Company8%
VISITORS READING REVIEWS
Computer Software Company44%
Comms Service Provider10%
Government8%
Media Company4%
Company Size
No Data Available
REVIEWERS
Small Business16%
Midsize Enterprise12%
Large Enterprise72%
VISITORS READING REVIEWS
Small Business18%
Midsize Enterprise7%
Large Enterprise75%
Find out what your peers are saying about VMware, Turbonomic, Cisco and others in Cloud Management. Updated: September 2020.
438,725 professionals have used our research since 2012.
IPsoft is ranked 27th in Cloud Management while ServiceNow is ranked 1st in IT Service Management (ITSM) with 22 reviews. IPsoft is rated 0.0, while ServiceNow is rated 8.2. On the other hand, the top reviewer of ServiceNow writes "Discovery has reduced the time to build/deploy devices within our environment". IPsoft is most compared with VMware vRealize Automation (vRA), SaltStack and VMware vRealize Operations (vROps), whereas ServiceNow is most compared with BMC Helix ITSM, Pega BPM, JIRA Service Desk, Appian and PagerDuty.

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