Heimdal Email Security vs IRONSCALES comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Heimdal Email Security and IRONSCALES based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security.
To learn more, read our detailed Email Security Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The email protection is excellent, especially in terms of anti-phishing policies.""At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us.""Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links.""The basic features are okay and I'm satisfied with the Defender.""The technical support is good and quick to resolve issues.""Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features.""The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not.""I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."

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"It is stable and reliable."

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"AI-driven phishing detection and incident remediation are valuable. It saves time from having to do manual analysis and investigation, and we also get alerts for phishing emails.""The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through.""I would say the most valuable feature is what they call Themis. It's like a virtual analyst that uses the decisions that system admins make to generate a score for whether an email is legitimate, spam, or phishing. It gets better based on the decisions that we make over time. The automation piece is great as well. The integrated approach of email security combined with employee awareness training is excellent.""For what was being offered with IRONSCALES, I feel like we got an incredible deal.""The fact that it is set-and-forget is valuable. Once you turn it on, you very rarely have to micromanage it, whereas, with a lot of spam filters, you have to go in very often.""The report function through Gmail is probably the most valuable feature. The next most valuable features are simulation and training.""For me, the mobile app is most valuable. All other features are also very useful, but the mobile app makes it really easy for me to manage on the go. I don't have to be at my desk. I could be at the shops, or it could be in the evening when I am out, and I can get a notification on my phone that there is an incident that has been raised. I can sort it out very quickly without having to be at my work PC.""There is buzz around phishing awareness training. When I make a campaign, all of a sudden people in our organization are talking, thinking, and wondering about it. Therefore, it keeps people on their toes. That is perfect because it does exactly what we want it to do."

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Cons
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email.""This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products.""There is room for improvement in terms of reporting.""Microsoft Defender for Office 365 should be more proactive.""There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types.""You should be able to deploy Defender for every subscription without the need to add servers.""There's room for improvement regarding the time frame for retrieving emails.""About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."

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"The solution could be less expensive."

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"The integration with Google Suite needs to be better. it's something they can work on.""Its UI could be improved. My pet peeve with a lot of these cloud-based systems is that a lot of times, the interface for the management is a little clunky. If you live and breathe IRONSCALES all day long, you'll obviously know where everything is just from muscle memory, but the system is not designed for people to be in it all day long. You're only supposed to occasionally look at it. When things get moved around, it is not necessarily that intuitive. I'm an IT guy, and I can pretty much take the worst UI and figure it out, but the menus and the options in the interface could be a little cleaner graphically. If you have a quick problem that you want to resolve, it takes a little bit of digging in the admin console, whereas it should take a few clicks up front.""I would like it if IRONSCALES had some sort of reminder mechanism, meaning IRONSCALES knows if a user completed the training or not. As long as it hasn't been completed, it keeps reminding every so often, alerts the manager, etc. Right now, it is all in the hands of the employee, and not all of them continue the process, which is a shame.""The simulation and training piece could be improved by having more granularity in terms of scheduling how campaigns are run and allowing people to directly take the training rather than having to go through an official campaign. That's not available yet.""There is a feature called Account Takeover, which isn't what I want it to be able to do. I know that they're working on that, but when they first started the Account Takeover feature in incident management, it didn't have much information. It didn't have any usability to it. I already had tools in place that were better.""I would love to see the indication of compromise and how the solution utilizes open source resources. It would be good to see that included in the paid versions. It would be a small addition but add a lot of value for clients.""There's room for improvement in the campaign management. IRONSCALES has many built-in templates that I use, but you can also build templates from scratch. However, the interface for creating custom templates needs to be updated.""IRONSCALES should bundle more features together instead of separating them and charging additional licensing fees."

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Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

    Information Not Available
  • "There is an installation cost. Since we have this as a managed service, we pay for licensing and the managed service itself. Other than that, there are no additional costs."
  • "They are pretty much the same as all the other competitors in the market."
  • "We pay $3000 plus a little more a year for the number of employees we have, and we're not even that big. The solution is at the higher end in terms of cost. It's not the most expensive product, but I would say it's worth the price if you have a high volume of email traffic. In our case, the solution has inspected over 162,000 emails between three and four months. It saved us a lot of time and money. It's a worthwhile investment because a bad actor only has to succeed once; we must defend against everything in our business. IRONSCALES offers a sense of security and confidence from being well protected."
  • "I don't know about its pricing because I don't run the budget or pay the bills, but if it was extortionate, we probably would be looking to scrap it, and because we are not, I assume its price is okay."
  • "Considering the value it provides, it is definitely worth the cost. We don't have to do manual analysis and remediation of phishing emails, which saves us a lot of hours. Its licensing is based on the number of users being supported and the number of email addresses being protected. I'm not aware of any additional costs."
  • "As compared to everything else we looked at, it was good. It was the best value for the dollars."
  • "IRONSCALES is an expensive solution."
  • More IRONSCALES Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:It is stable and reliable.
    Top Answer:The pricing is okay. However, it could always be cheaper. There are no extra costs or features beyond the general… more »
    Top Answer:I don't have any specific areas that need improvement. The solution could be less expensive.
    Top Answer:Their anti-phishing platform is absolutely fantastic. The automated AI piece is amazing, and their technical support is… more »
    Top Answer:As compared to everything else we looked at, it was good. It was the best value for the dollars.
    Top Answer:The simulation and training piece could be improved by having more granularity in terms of scheduling how campaigns are… more »
    Comparisons
    Also Known As
    MS Defender for Office 365
    MailSentry
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    Cloud and on-premises email protection solution, mixing Office 365 support with proprietary e-mail threat prevention to protect against mail-delivered threats and supply chain attacks.

    Heimdal Email Security is the email assurance your remote and on-premises workforce needs. Every email is scanned for impersonation, data leak risks, and more. File attachments are scanned by default and blocked if the contents are marked as suspicious.

    Mail attachments sent from outside of your company can hold many dangers. Email Security’s deep attachment scanner ensures that no malicious code makes it inside your workstation.

    Complete email-based report for your reporting, compliance, and auditing requirements. Events classified as incidents are fully logged and can be reviewed from your Heimdal Unified Dashboard.

    IRONSCALES is a leading email security platform that combines human intelligence with machine learning to detect and respond to phishing attacks.

    It offers a comprehensive suite of tools, including email threat intelligence, incident response, and automated phishing remediation. 

    With its unique self-learning technology, IRONSCALES can quickly identify and mitigate phishing threats, reducing the risk of data breaches and financial losses. 

    The platform also provides real-time alerts and actionable insights to help organizations proactively defend against evolving email threats. 

    With its user-friendly interface and seamless integration with existing email systems, IRONSCALES is a powerful solution for businesses of all sizes looking to enhance their email security.

    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    Brother, Symbion, CPH West
    Allegheny Millwork, Ayrshire College, Nium, Orris, Paramount School District, Pres Les, PRT Staffing, Recovery Unplugged, Telit, WebHelp
    Top Industries
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company16%
    Comms Service Provider13%
    Government6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm8%
    Manufacturing Company7%
    Government7%
    No Data Available
    REVIEWERS
    Comms Service Provider11%
    Construction Company11%
    Library11%
    Pharma/Biotech Company11%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Manufacturing Company8%
    Financial Services Firm8%
    Comms Service Provider6%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise16%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise19%
    Large Enterprise51%
    No Data Available
    REVIEWERS
    Small Business50%
    Midsize Enterprise50%
    VISITORS READING REVIEWS
    Small Business33%
    Midsize Enterprise14%
    Large Enterprise53%
    Buyer's Guide
    Email Security
    March 2024
    Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Heimdal Email Security is ranked 28th in Email Security with 1 review while IRONSCALES is ranked 5th in SEG (Secure Email Gateway) with 11 reviews. Heimdal Email Security is rated 9.0, while IRONSCALES is rated 9.2. The top reviewer of Heimdal Email Security writes "Straightforward to set up, reliable, and offers good functionality". On the other hand, the top reviewer of IRONSCALES writes "It has an easy installation that can be done in a matter of minutes". Heimdal Email Security is most compared with , whereas IRONSCALES is most compared with Avanan, Sublime Security, Perception Point Advanced Email Security, Cisco Secure Email and Proofpoint Email Protection.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.