We performed a comparison between IRONSCALES and Proofpoint Email Protection based on real PeerSpot user reviews.
Find out in this report how the two SEG (Secure Email Gateway) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The fact that it is set-and-forget is valuable. Once you turn it on, you very rarely have to micromanage it, whereas, with a lot of spam filters, you have to go in very often."
"Their anti-phishing platform is absolutely fantastic. The automated AI piece is amazing, and their technical support is fantastic."
"The report function through Gmail is probably the most valuable feature. The next most valuable features are simulation and training."
"The biggest benefit is that we get fewer phishing and spam emails, so using IRONSCALES has made our environment much safer."
"There is buzz around phishing awareness training. When I make a campaign, all of a sudden people in our organization are talking, thinking, and wondering about it. Therefore, it keeps people on their toes. That is perfect because it does exactly what we want it to do."
"AI-driven phishing detection and incident remediation are valuable. It saves time from having to do manual analysis and investigation, and we also get alerts for phishing emails."
"For me, the mobile app is most valuable. All other features are also very useful, but the mobile app makes it really easy for me to manage on the go. I don't have to be at my desk. I could be at the shops, or it could be in the evening when I am out, and I can get a notification on my phone that there is an incident that has been raised. I can sort it out very quickly without having to be at my work PC."
"The stability is good."
"Proofpoint Email Protection is stable enough and does its job of virus, malware, and email scam detection. Setting it up is not too complicated."
"There is no downtime."
"The spam filter for email is good."
"The most valuable feature of Proofpoint Email Protection is the blocking capabilities, it blocks a lot of potential threats."
"The most valuable feature of Proofpoint Email Protection is the central location dashboard for viewing all the related information for risk."
"Provides better control over emails, especially those sent via Office 365 on the cloud."
"The solution scales well."
"Its anti-phishing functionality is the most valuable. Certainly, the biggest problem I have is phishing."
"There is a feature called Account Takeover, which isn't what I want it to be able to do. I know that they're working on that, but when they first started the Account Takeover feature in incident management, it didn't have much information. It didn't have any usability to it. I already had tools in place that were better."
"There's room for improvement in the campaign management. IRONSCALES has many built-in templates that I use, but you can also build templates from scratch. However, the interface for creating custom templates needs to be updated."
"Its UI could be improved. My pet peeve with a lot of these cloud-based systems is that a lot of times, the interface for the management is a little clunky. If you live and breathe IRONSCALES all day long, you'll obviously know where everything is just from muscle memory, but the system is not designed for people to be in it all day long. You're only supposed to occasionally look at it. When things get moved around, it is not necessarily that intuitive. I'm an IT guy, and I can pretty much take the worst UI and figure it out, but the menus and the options in the interface could be a little cleaner graphically. If you have a quick problem that you want to resolve, it takes a little bit of digging in the admin console, whereas it should take a few clicks up front."
"I would like it if IRONSCALES had some sort of reminder mechanism, meaning IRONSCALES knows if a user completed the training or not. As long as it hasn't been completed, it keeps reminding every so often, alerts the manager, etc. Right now, it is all in the hands of the employee, and not all of them continue the process, which is a shame."
"IRONSCALES should bundle more features together instead of separating them and charging additional licensing fees."
"Even though they have been continuously improving it, it is not 100% there. We have had a few incidents where legitimate emails were getting blocked, and we had to manually remove those emails from quarantine. It is 90% effective or accurate because, on rare occasions, some emails from customers were not getting delivered. In one or two instances, their emails got blocked by IRONSCALES, and we had to manually remove the emails from quarantine. I would like them to improve their algorithm to avoid flagging genuine emails as malicious. I would also like to be able to whitelist certain email addresses. I'd love to be able to whitelist a particular customer."
"I would love to see the indication of compromise and how the solution utilizes open source resources. It would be good to see that included in the paid versions. It would be a small addition but add a lot of value for clients."
"The integration with Google Suite needs to be better. it's something they can work on."
"The reporting section could be enhanced. I like some reports but if they could allow us to create custom reports with more flexibility it would enhance the reports more."
"There is room for improvement in detecting and preventing phishing attacks. While the solution performs well in some aspects, it struggles with phishing threats."
"The solution could be improved with the addition of PLP and email encryption features."
"The email DLP portion could be a bit easier."
"They do not have an on-demand scan for the internal viruses and internal users, and they don't have a scan for the exchange server against viruses and spam as Symantec does."
"The high cost of the product is an area of concern where improvements are required."
"Sometimes it detects false positives."
"Proofpoint Email Protection could improve by allowing more customization of the reports, such as exceptions and black-and-white lists."
IRONSCALES is ranked 5th in SEG (Secure Email Gateway) with 11 reviews while Proofpoint Email Protection is ranked 1st in SEG (Secure Email Gateway) with 44 reviews. IRONSCALES is rated 9.2, while Proofpoint Email Protection is rated 8.4. The top reviewer of IRONSCALES writes "It has an easy installation that can be done in a matter of minutes". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". IRONSCALES is most compared with Microsoft Defender for Office 365, Avanan, Sublime Security, Perception Point Advanced Email Security and Barracuda Email Security Gateway, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and INKY Email Security Platform. See our IRONSCALES vs. Proofpoint Email Protection report.
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