Visio vs iServer comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between iServer and Visio based on real PeerSpot user reviews.

Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Visio vs. iServer Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I have to think less with this solution. It's simple.""The product has a valuable customized model.""Good and effective reporting features, which help in decision making.""iServer has valuable features for workflow and document management.""The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use.""Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company.""The initial setup is easy.""It has helped having data lineage in the business cluster, which is used as control artifacts."

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"The solution is very user-friendly.""It's very agile and user friendly with a lot of templates.""Visio has improved our organization through an essential collaboration with the other Microsoft applications like SharePoint and Excel. So basically in the earlier days, what used to happen, a majority of the organization captured all the as-is process, the time and motion data in the form of Excel and then they used to create process diagrams using other freeware applications. Collaboration allows easy and convenient sharing with other stakeholders, that is really helpful with Visio.""I like the way you can hypertext across tabs so you can actually create an interactive that you can export as a website. You can also extend it to a monitoring tool if you really wanted to.""The interface is the most valuable aspect of this solution.""What I like best about Visio is that it's flexible. Sometimes, if I need to draw quickly, I use Microsoft PowerPoint, but if I need icons, which Visio has, I use Visio. I also like that the solution gives me a much more powerful range of options.""The fact that you could program in VBA is most valuable.""The most valuable feature of this product is its versatility."

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Cons
"It runs relatively slowly.""We could allocate permissions to use only specific components to the users rather than the entire instance.""The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that.""Requirements management needs to be improved.""The performance is slow, which is something that should be improved.""Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer.""Cannot see which activities are control activities.""It definitely needs help to improve the visual aspect of the solution."

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"Its support team could be well-equipped with the required information.""There are too many features.""Something that needs to improve, is the interface interaction with other tools.""The one particular thing which I would like to see improved is in comparison to other products in the market, and is still lacking in Visio, is publishing on a web application. For example, there is a freeware application business process modeling tool, Bizagi.""Visio's scalability could be improved. I had a license through my school and it would have been great to be able to collaborate with more people.""One issue I've noticed is that when working on a shared video link with a friend for Visio, there can be a delay in changes reflecting on their screen after I've made them. This also occurs when we're working on the same document. It would be beneficial if changes could be reflected in real-time. Additionally, I've experienced some text size issues with the flow task feature. Sometimes when I enter text, it appears very small, and increasing the size causes it to extend beyond the diagram, creating formatting issues. It would be helpful if these text and formatting issues could be addressed.""The behavior of the interface can sometimes be unpredictable.""The solution's initial setup was a bit complex for me."

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Pricing and Cost Advice
  • "Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
  • "It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
  • "The price of iServer is reasonable compared to other solutions."
  • "They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
  • "The product has a moderate pricing."
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  • "It has a lower price point than the competition."
  • "The cost of the software is reasonably priced."
  • "The price is reasonable for individual use but for an organization, the costs is high."
  • "Our license for Visio is including with the Office 365 subscription."
  • "Visio is about a $180 dollars to purchase. It is a one-time licensing fee."
  • "The yearly cost is approximately $400 CAD ($300 USD)."
  • "There are some cheaper as well as free solutions."
  • "I don't have any issue with the pricing. It has a subscription-based model, and the subscription is done on a yearly basis. Of course, we need internal approvals in place."
  • More Visio Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:iServer has valuable features for workflow and document management.
    Top Answer:They haven't introduced new features for the product's on-premise version since 2021, similar to the SaaS version. There could be features for process mining, process simulation, and analytics.
    Top Answer:We use the product for various critical functions within our environment, particularly in a government entity, where it assists in governance, workflow management, and generating reports and live… more »
    Top Answer:I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load… more »
    Top Answer:The primary functionality revolves around the creation of flow diagrams and diverse Building Information Modeling (BIM) using contemporary and pre-established notations. In my perspective, these… more »
    Top Answer:The pricing is reasonable and I would rate it 6 out of 10.
    Ranking
    13th
    Views
    3,573
    Comparisons
    1,527
    Reviews
    6
    Average Words per Review
    335
    Rating
    8.0
    1st
    Views
    11,696
    Comparisons
    8,835
    Reviews
    22
    Average Words per Review
    450
    Rating
    8.0
    Comparisons
    LeanIX logo
    Compared 21% of the time.
    ARIS BPA logo
    Compared 9% of the time.
    MEGA HOPEX logo
    Compared 8% of the time.
    BiZZdesign HoriZZon logo
    Compared 6% of the time.
    Bizagi logo
    Compared 11% of the time.
    Visual Paradigm logo
    Compared 10% of the time.
    IBM Blueworks Live logo
    Compared 8% of the time.
    Also Known As
    Microsoft Visio
    Learn More
    Overview

    iServer is a unified software platform and enterprise modeling environment that extends and enhances the familiar, market leading Microsoft Visio and Office products. Core capabilities provided by iServer include an enhanced Microsoft Visio diagramming interface, a powerful central repository for all enterprise architecture or business process models and documentation, and a range of tools for visualization, analysis and decision making.

    Visio is an innovative collaborative solution that enables users to quickly visualize data-connected business process flows with a host of integrated intuitive features that bring the power of Microsoft 365 to Visio. Visio allows users to easily create professional diagrams, graphs, and other visual data, easily anywhere, anytime, and with anyone. Users are able to confidently and easily transform data into creative powerful visuals. Visio provides dozens of easy-to-use templates along with thousands of customizable colorful shapes that bring a user's best ideas to life. Visio is available for all Microsoft 365 commercial users and is available on desktop and Web applications.

    Visio Features

    Visio can easily create visual data for today’s business needs. Some of its most useful visual data include:

    • Flowcharts: Users can easily bring business concepts to fruition with Visio’s robust flowchart features. Visio provides a huge library of shapes, stencils, and templates to transform numbers and data into impactful, easy-to-understand business stories.
    • Organizational charts: Visio makes it easy to design articulate org charts to better visualize team, reporting, and hierarchy structures. Users are then able to seamlessly share the charts with stakeholders, teams, and employees.
    • Network diagrams: Users are able to creatively display how a system design processes function and visually illustrate how devices and networks interact with each other using a variety of network shapes, templates, and connector tools.
    • Brainstorming: Visio makes brainstorming simple and actionable with a wide range of templates designed specifically for interpreting problems and mapping out solutions, including fishbone and Strengths, Weaknesses, Opportunities, and Threats (SWOT) diagrams.
    • Floor plans: Users can design ergonomic workspaces, retail store layouts, new homes, and more with accurate, scalable templates and tools to help them better visualize function, flow, and overall aesthetic appeal.
    • Accessible: Visio is able to integrate with a wide variety of accessibility tools, such as Narrator, Accessibility Checker, and high-contrast support, to ensure Visio diagrams are available to your entire team.

    Reviews from Real Users

    Visio has improved my workflow by making it easy to create charts, diagrams, and essential illustrations to use in my client reports and proposals. It has saved me a lot of time I would otherwise spend creating visuals for clients manually.” - Michael B., Principal Consultant at Lexington Consulting

    “I use it for diagramming networks, racks, data centers, data flow applications, etc. It is a useful tool to map data flows, network objects, and computer science technology and to show to clients. It does what I need it to do. It's a tool I've used the longest, so I know it the best, and that's probably the claim to fame.” - Greg S., Director of Solution Architecture at Winslow Technology Group

    “We use Visio for architecture modeling. We also use it to facilitate communication with other people. The feature I like most about Visio is that it acts as a facilitator of communication, as it displays information in a way that's easier to understand.” - Guy M., IT/Business Architect at a financial services firm

    Sample Customers
    Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
    Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    University10%
    Maritime Company10%
    Energy/Utilities Company10%
    VISITORS READING REVIEWS
    Educational Organization34%
    Government11%
    Financial Services Firm11%
    Computer Software Company6%
    REVIEWERS
    Financial Services Firm20%
    Computer Software Company14%
    Manufacturing Company11%
    Insurance Company9%
    VISITORS READING REVIEWS
    Financial Services Firm14%
    Government12%
    Computer Software Company9%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise18%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise40%
    Large Enterprise48%
    REVIEWERS
    Small Business31%
    Midsize Enterprise18%
    Large Enterprise52%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise12%
    Large Enterprise71%
    Buyer's Guide
    Visio vs. iServer
    March 2024
    Find out what your peers are saying about Visio vs. iServer and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    iServer is ranked 13th in Business Process Design with 15 reviews while Visio is ranked 1st in Business Process Design with 101 reviews. iServer is rated 7.2, while Visio is rated 7.8. The top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". On the other hand, the top reviewer of Visio writes "Easy setup, very stable, and useful for diagramming and mapping data flows". iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, ARIS BPA, MEGA HOPEX and BiZZdesign HoriZZon, whereas Visio is most compared with Sparx Systems Enterprise Architect, Bizagi, Visual Paradigm, IBM Blueworks Live and iGrafx Process360 Live Platform. See our Visio vs. iServer report.

    See our list of best Business Process Design vendors.

    We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.