We performed a comparison between iServer and Visio based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I have to think less with this solution. It's simple."
"The product has a valuable customized model."
"Good and effective reporting features, which help in decision making."
"iServer has valuable features for workflow and document management."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"The initial setup is easy."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"The solution is very user-friendly."
"It's very agile and user friendly with a lot of templates."
"Visio has improved our organization through an essential collaboration with the other Microsoft applications like SharePoint and Excel. So basically in the earlier days, what used to happen, a majority of the organization captured all the as-is process, the time and motion data in the form of Excel and then they used to create process diagrams using other freeware applications. Collaboration allows easy and convenient sharing with other stakeholders, that is really helpful with Visio."
"I like the way you can hypertext across tabs so you can actually create an interactive that you can export as a website. You can also extend it to a monitoring tool if you really wanted to."
"The interface is the most valuable aspect of this solution."
"What I like best about Visio is that it's flexible. Sometimes, if I need to draw quickly, I use Microsoft PowerPoint, but if I need icons, which Visio has, I use Visio. I also like that the solution gives me a much more powerful range of options."
"The fact that you could program in VBA is most valuable."
"The most valuable feature of this product is its versatility."
"It runs relatively slowly."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"Requirements management needs to be improved."
"The performance is slow, which is something that should be improved."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"Cannot see which activities are control activities."
"It definitely needs help to improve the visual aspect of the solution."
"Its support team could be well-equipped with the required information."
"There are too many features."
"Something that needs to improve, is the interface interaction with other tools."
"The one particular thing which I would like to see improved is in comparison to other products in the market, and is still lacking in Visio, is publishing on a web application. For example, there is a freeware application business process modeling tool, Bizagi."
"Visio's scalability could be improved. I had a license through my school and it would have been great to be able to collaborate with more people."
"One issue I've noticed is that when working on a shared video link with a friend for Visio, there can be a delay in changes reflecting on their screen after I've made them. This also occurs when we're working on the same document. It would be beneficial if changes could be reflected in real-time. Additionally, I've experienced some text size issues with the flow task feature. Sometimes when I enter text, it appears very small, and increasing the size causes it to extend beyond the diagram, creating formatting issues. It would be helpful if these text and formatting issues could be addressed."
"The behavior of the interface can sometimes be unpredictable."
"The solution's initial setup was a bit complex for me."
iServer is ranked 13th in Business Process Design with 15 reviews while Visio is ranked 1st in Business Process Design with 101 reviews. iServer is rated 7.2, while Visio is rated 7.8. The top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". On the other hand, the top reviewer of Visio writes "Easy setup, very stable, and useful for diagramming and mapping data flows". iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, ARIS BPA, MEGA HOPEX and BiZZdesign HoriZZon, whereas Visio is most compared with Sparx Systems Enterprise Architect, Bizagi, Visual Paradigm, IBM Blueworks Live and iGrafx Process360 Live Platform. See our Visio vs. iServer report.
See our list of best Business Process Design vendors.
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