Compare Isis Papyrus Customer Communications vs. Quadient Inspire

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"I can tell from my personal experience that if you know how to use the software, the return on investment comes in a really short time."

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Top Answer: Inspire is fast, reliable, and pretty unlimited in what you can do.
Top Answer: I do not have the costing and licensing details available to me, but I have been made aware that due to the vastly improved performance and efficiency compared to previous methods, the product has… more »
Top Answer: One improvement would be to make the training modules or university free for users, as not all companies will pay for their employees to do the training and get the certificates. Also, maybe having… more »
out of 19 in CCM
Average Words per Review
out of 19 in CCM
Average Words per Review
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Also Known As
Papyrus Customer Communications Platform, Isis Papyrus CCM, Papyrus CCM
GMC Software Inspire
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Isis Papyrus Customer Communication Platform enables corporations to consolidate all types of document output (high-volume batch, online, user interactive and on-demand) on one platform. All generated building blocks (data, text, tables, images, etc.) can be reused across all document types. Corporate design and identity is guaranteed. Business teams are empowered by the Papyrus Correspondence Framework Solution to generate content and assemble complete mailings. IT works in collaboration with the business teams sharing data, content, document building blocks and resources from a common central WebRepository.

Quadient is the driving force behind the world’s most meaningful customer experiences. Quadient helps companies create a nimble, effective, and unified customer communications infrastructure to deliver a complete omnichannel customer experience that spans the entire customer journey. With Quadient Inspire, organizations create and deliver personalized, compliant customer communications across all digital and traditional channels, from one centralized hub.

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Sample Customers
Union Investment, Cyta, NFU Mutual, BNP Paribas (Suisse) SA, Raiffeisen Group Austria, RheinLand Insurance Group, Chinatrust Commercial Bank, Gebªhren Info Service GmbH (GIS), National Savings and Investments (NS&I), Paneon
Aetna, Allstate, Bradesco, Stralfors, Ping An Bank, KPMG, Aegon, Allison Payment Systems, TenStep, Pacific Life, Metlife, Transamerica, Societe Generale, Canacord Genuity, Pondres, Heeter, DTS Communicate, Melbourne Mail Management, Eximia, Brightsource, Salem One, Epsilon Data Management
Top Industries
Computer Software Company40%
Financial Services Firm15%
Comms Service Provider13%
Insurance Company13%
Marketing Services Firm86%
Printing Company14%
Computer Software Company29%
Comms Service Provider14%
Insurance Company13%
Financial Services Firm8%
Company Size
No Data Available
Small Business78%
Large Enterprise22%

Isis Papyrus Customer Communications is ranked 10th in CCM while Quadient Inspire is ranked 1st in CCM with 6 reviews. Isis Papyrus Customer Communications is rated 0.0, while Quadient Inspire is rated 10.0. On the other hand, the top reviewer of Quadient Inspire writes "Makes it much easier to label items clearly and introduce new options later without having to fundamentally alter what has been done previously". Isis Papyrus Customer Communications is most compared with OpenText Exstream and Smart Communications, whereas Quadient Inspire is most compared with OpenText Exstream, Smart Communications, Oracle Documaker, Pitney Bowes EngageOne and Kofax Customer Communications Manager.

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