Compare Isis Papyrus Customer Communications vs. Ushur ServiceNow

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In Customer Communications Management (CCM)
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Also Known As
Papyrus Customer Communications Platform, Isis Papyrus CCM, Papyrus CCM
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Isis Papyrus Customer Communication Platform enables corporations to consolidate all types of document output (high-volume batch, online, user interactive and on-demand) on one platform. All generated building blocks (data, text, tables, images, etc.) can be reused across all document types. Corporate design and identity is guaranteed. Business teams are empowered by the Papyrus Correspondence Framework Solution to generate content and assemble complete mailings. IT works in collaboration with the business teams sharing data, content, document building blocks and resources from a common central WebRepository.

Ushur for ServiceNow is for mobile, instant, real-time resolution on the ServiceNow platform over automated messaging. Ushur integrates with ServiceNow allowing customers to confirm resolution of their incident tickets, and to request feedback with Customer Satisfaction Score (CSS) & Net Promoter Score (NPS) over messaging. Customers can confirm resolutions without logging into ServiceNow

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Sample Customers
Union Investment, Cyta, NFU Mutual, BNP Paribas (Suisse) SA, Raiffeisen Group Austria, RheinLand Insurance Group, Chinatrust Commercial Bank, Gebªhren Info Service GmbH (GIS), National Savings and Investments (NS&I), Paneon
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Top Industries
Computer Software Company40%
Financial Services Firm16%
Comms Service Provider12%
Insurance Company12%
No Data Available

Isis Papyrus Customer Communications is ranked 10th in Customer Communications Management (CCM) while Ushur ServiceNow is ranked unranked in Customer Communications Management (CCM). Isis Papyrus Customer Communications is rated 0.0, while Ushur ServiceNow is rated 0.0. On the other hand, Isis Papyrus Customer Communications is most compared with Quadient Inspire, OpenText Exstream and Smart Communications, whereas Ushur ServiceNow is most compared with .

See our list of best Customer Communications Management (CCM) vendors.

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