Isis Papyrus Customer Communications vs Ushur ServiceNow comparison

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32
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Also Known As
Papyrus Customer Communications Platform, Isis Papyrus CCM, Papyrus CCM
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Isis
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Overview

Isis Papyrus Customer Communication Platform enables corporations to consolidate all types of document output (high-volume batch, online, user interactive and on-demand) on one platform. All generated building blocks (data, text, tables, images, etc.) can be reused across all document types. Corporate design and identity is guaranteed. Business teams are empowered by the Papyrus Correspondence Framework Solution to generate content and assemble complete mailings. IT works in collaboration with the business teams sharing data, content, document building blocks and resources from a common central WebRepository.

Ushur for ServiceNow is for mobile, instant, real-time resolution on the ServiceNow platform over automated messaging. Ushur integrates with ServiceNow allowing customers to confirm resolution of their incident tickets, and to request feedback with Customer Satisfaction Score (CSS) & Net Promoter Score (NPS) over messaging. Customers can confirm resolutions without logging into ServiceNow

Sample Customers
Union Investment, Cyta, NFU Mutual, BNP Paribas (Suisse) SA, Raiffeisen Group Austria, RheinLand Insurance Group, Chinatrust Commercial Bank, Gebªhren Info Service GmbH (GIS), National Savings and Investments (NS&I), Paneon
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Top Industries
VISITORS READING REVIEWS
Insurance Company21%
Financial Services Firm19%
Computer Software Company17%
Healthcare Company12%
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Company Size
VISITORS READING REVIEWS
Small Business21%
Midsize Enterprise6%
Large Enterprise73%
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Isis Papyrus Customer Communications is ranked 9th in Customer Communications Management (CCM) while Ushur ServiceNow is ranked 20th in Customer Communications Management (CCM). Isis Papyrus Customer Communications is rated 8.0, while Ushur ServiceNow is rated 0.0. The top reviewer of Isis Papyrus Customer Communications writes "I value the document formatting and generation". On the other hand, Isis Papyrus Customer Communications is most compared with Quadient Inspire, OpenText Exstream and Adobe Experience Manager (AEM) Forms, whereas Ushur ServiceNow is most compared with .

See our list of best Customer Communications Management (CCM) vendors.

We monitor all Customer Communications Management (CCM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.