We performed a comparison between ITRS Geneos and ManageEngine Applications Manager based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"Tons of default modules which are available out of the box"
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."
"Custom script toolkits"
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"ITSM is a valuable feature, it complies with the requirements in Pakistan."
"The initial setup was straightforward, without complexity."
"Its price and the flexibility to deploy are the most valuable. Flexibility is very important, and you can scale from very basic to more complex. This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature. We have a very good and long relationship with ManageEngine support guys. They provide very good support for us."
"I am impressed with the tool's reporting feature which is simple."
"The most valuable feature of this solution is its ease of use."
"ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
"We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable."
"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"It needs to be easier to configure, especially with the JMX plugins."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"Data visualization – real time and historical – is a weakness."
"An area for improvement in ManageEngine Applications Manager is artificial intelligence. If AI is integrated into the solution, it'll be a piece of cake. Currently, it's all configured manually."
"The problem is that implementation requires a significant amount of mapping effort."
"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."
"The dashboards in the interface need a lot of work."
"The information provided by ManageEngine is not deep-dive like IBM and CA provide."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
"One area of improvement is the dashboard should be more readable and available."
"I would like the solution to improve the ability to track services."
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ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while ManageEngine Applications Manager is ranked 34th in Application Performance Monitoring (APM) and Observability with 15 reviews. ITRS Geneos is rated 8.2, while ManageEngine Applications Manager is rated 7.6. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of ManageEngine Applications Manager writes "Though it is a useful tool for the modernization and monitoring of applications, it lacks in providing stability and scalability". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog, whereas ManageEngine Applications Manager is most compared with AppDynamics, Grafana, Dynatrace, SolarWinds Server and Application Monitor and Azure Monitor. See our ITRS Geneos vs. ManageEngine Applications Manager report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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