We performed a comparison between ITRS Geneos and NETSCOUT InfiniStreamNG based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"Tons of default modules which are available out of the box"
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"Custom script toolkits"
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"The great advantage of this tool is real-time monitoring."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"The ability to troubleshoot customers' connectivity has been very beneficial."
"I love the single pane of glass view. It makes it easier to not have to navigate everywhere. It allows more simplistic visibility, without having to go from tool to tool to tool, or from window to window to window."
"When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail."
"The real-time troubleshooting and application segregation that you can do within it."
"It helps us get to root cause quickly. With utilization and consumption of bandwidth, we can usually see what application is taking as much as they should (or shouldn't), then account for it accordingly."
"The most valuable features are speed and cost."
"It is very rock solid. We hardly have any hardware issues."
"It has cut our troubleshooting down by days. Once we have a product in place, we show people examples of how it can streamline their troubleshooting process."
"The Wi-Fi side needs improvement."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."
"The ITA, the post-incident analytics, could be improved."
"I would like better access to the data that is being collected."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"Mobile phone integration is probably not as rich as it could be."
"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."
"Being able to manage the packet flow switches in nGeniusONE would be great."
"The single pane of glass feed still needs work."
"The NetFlow Collectors could handle more flows per minute."
"The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point."
"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."
"Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues."
"We don't use the single pane of glass view, even though we own it."
ITRS Geneos is ranked 16th in Network Monitoring Software with 57 reviews while NETSCOUT InfiniStreamNG is ranked 63rd in Network Monitoring Software with 13 reviews. ITRS Geneos is rated 8.2, while NETSCOUT InfiniStreamNG is rated 8.4. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of NETSCOUT InfiniStreamNG writes "Once you know how to use the product, it's easy and simple ". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog, whereas NETSCOUT InfiniStreamNG is most compared with NETSCOUT vSTREAM, NETSCOUT nGeniusONE and Cisco Secure Network Analytics.
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