We performed a comparison between ITRS Geneos and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"Tons of default modules which are available out of the box"
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"I always appreciate Geneos's stability and ease of use."
"PRTG Network Monitor's best features are its flexibility, ease of implementation, user-friendliness, and intuitive interfaces."
"PRTG has improved our visibility and response time to issues related to remote sites."
"We have asked questions of their technical support and they have a very good response time."
"The technical support seems to be quick, clever, and has a comprehensive knowledge base online, which is fantastic."
"I like the mobility of the PRTG Network Monitor and ITOps Dashboard."
"One of its valuable features is the fact that it handles multiple operating systems... And I like the fact that it tells me when things are about to fall over, which means I can preempt it and not have to wake up at three in the morning to fix it."
"The sensors and probes are great, nice and lightweight, they don't take up too many resources on the system. We just deploy them out and they start reporting instantly."
"My opinion is that this solution is not very expensive."
"The Wi-Fi side needs improvement."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"Mobile phone integration is probably not as rich as it could be."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"Data visualization – real time and historical – is a weakness."
"I would like to have a VM version that can be installed on a cloud such as Azure. We're using Azure, and we're eliminating on-premise servers. It would be helpful to have a PRTG version that can be installed on the Azure cloud."
"With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied."
"PRTG's application monitoring sensor is not strong."
"Sometimes, our PRTG Network Monitor system crashes and a lot of sensors go down."
"We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us."
"I would like the ability to monitor Cisco IRS devices."
"PRTG access works best from the web GUI. There are dedicated apps on Windows/Android/iOS, but they are slow and don’t work as well as the web GUI."
"PRTG Network Monitor could improve the price."
ITRS Geneos is ranked 12th in IT Infrastructure Monitoring with 57 reviews while PRTG Network Monitor is ranked 6th in IT Infrastructure Monitoring with 96 reviews. ITRS Geneos is rated 8.2, while PRTG Network Monitor is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager. See our ITRS Geneos vs. PRTG Network Monitor report.
See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.
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