ITRS Geneos vs Quest Foglight for APM [EOL] comparison

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Executive Summary

We performed a comparison between ITRS Geneos and Quest Foglight for APM [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems.""I always appreciate Geneos's stability and ease of use.""One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it.""The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses.""Custom script toolkits""This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules.""The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play.""The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."

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"The most valuable feature is drill-down monitoring, which shows us from one interface the transaction chain from the front end to back end.""Intuitive, Single-pane-of-glass dashboards for real-time statistics and long-term statistics for capacity management and in-depth analytics""Infrastructure Monitoring and End User Monitoring are the product’s most valuable features to me.""Dell Foglight does analyze and optimize your virtual infrastructure. It definitely reduces operational cost.""Capacity on database and file servers. I found the algorithms to forecast growth and concerns particularly intuitive.""With the APM you can replay the end user session and see issues quickly by viewing the session.""FxV is valuable as we can playback the session.""Sometimes we can solve problems before they occur."

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Cons
"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done.""Much of the reporting outside of the user interface is very basic and requires much customization to be useful.""Currently, it is difficult to monitor secure websites using SSL or with SSO enabled.""The dashboard feature is full of bugs. Grouping items results in a distorted dashboard.""I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report.""Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities.""There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature.""ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."

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"The version compatibility needs work.""The “cartridge” concept for every little thing is a bit of a bother to implement.""My only complaint from Foglight for monitoring is that you only get a plot for five minute average for metrics like CPU and Memory, on the application side I can see metrics more quickly at 15 seconds for metrics like active sessions, heap. I would like to see the same for CPU and memory.""SQL agents often failed but again this may have been addressed in future versions.""I would perhaps like to see more SSMS connections.""I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace.""It needs a more intuitive way to create and implement custom "Cartridges" to be deployed through out a Federated environment.""They need to improve the stability of FxM and FxV."

More Quest Foglight for APM [EOL] Cons →

Pricing and Cost Advice
  • "You will get the best price if you get a single global deal."
  • "The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
  • "Pricing and licensing is based on the requirements."
  • "The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
  • "Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
  • "It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
  • "When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."
  • More ITRS Geneos Pricing and Cost Advice →

  • "I recall it being a very expensive solution relative to function and stability."
  • "The price is expensive for us."
  • "Foglight can be expensive I would go with the pricing at a three year deal."
  • "Since the product split – the licensing is a bit more complex."
  • More Quest Foglight for APM [EOL] Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
    Top Answer:I can say it's not that cheap because the licensing is a little bit costly. So, definitely, we had to pay a certain amount to use it.
    Top Answer:Speaking about room for improvement, ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud. I definitely know that they have some monitoring extensions or plug-ins for the… more »
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    2,319
    Reviews
    10
    Average Words per Review
    1,486
    Rating
    8.2
    Unranked
    In Application Performance Monitoring (APM) and Observability
    Comparisons
    Also Known As
    Geneos
    Foglight, Dell Foglight
    Learn More
    Quest Software
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    Overview

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit https://www.itrsgroup.com/products/geneos

    Manage your application infrastructure by monitoring the IT components that affect application performance.
    Sample Customers
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    Anji Automotive Logistics, Unimat, Priceline.com
    Top Industries
    REVIEWERS
    Financial Services Firm92%
    Computer Software Company5%
    Marketing Services Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm75%
    Computer Software Company5%
    University3%
    Comms Service Provider3%
    REVIEWERS
    Financial Services Firm44%
    Healthcare Company11%
    Educational Organization11%
    Computer Software Company11%
    Company Size
    REVIEWERS
    Small Business11%
    Midsize Enterprise21%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise6%
    Large Enterprise87%
    REVIEWERS
    Small Business13%
    Midsize Enterprise30%
    Large Enterprise57%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    March 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    ITRS Geneos is ranked 10th in Application Performance Monitoring (APM) and Observability with 56 reviews while Quest Foglight for APM [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability. ITRS Geneos is rated 8.2, while Quest Foglight for APM [EOL] is rated 8.0. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Quest Foglight for APM [EOL] writes "We evaluated other options including BMC, but chose Foglight for it's notifications & the ability to review the history". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog, whereas Quest Foglight for APM [EOL] is most compared with Catchpoint.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.