ITRS Geneos vs OmniPeek comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ITRS Geneos and OmniPeek based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ITRS Geneos vs. OmniPeek Report (Updated: March 2024).
767,319 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points."

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"Custom script toolkits""The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems.""Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort.""It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos.""The clean and colorful UI and easy to use options like snooze and active times.""The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs.""The great advantage of this tool is real-time monitoring.""The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

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"The most valuable feature is OmniPeek is user-friendly.""The most valuable feature of OmniPeek is the ability to assign custom color codes to the different packets easily.""The most valuable features are the voice bot, which checks the quality of service for voice, and the expert view that gives me insight on what and where to troubleshoot.""The most valuable feature of OmniPeek was the ability it gave us to see the connection procedure.""It's a solid piece of software. It's stable.""I believe the most crucial feature of OmniPeek search is the ability to sniff packets based on channel switching."

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Cons
"The Wi-Fi side needs improvement."

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"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard.""At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting.""Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities.""There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for.""ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud.""​It needs to be easier to configure, especially with the JMX plugins.​""I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages.""Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

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"Making it more clear on how to configure the filters, or really automating them, would be an improvement.""The solution's automation has room for improvement.""I would like to see the tool work in an open environment the same as how it does in a closed environment.""I don't see a clear roadmap in the future for improving this software.""I would like to see the saving feature improved. We have had issues if you do not save your progress then you have to start from the beginning.""I am not using OmniPeek for automation, we only do manual testing. Automation testing is tedious to do. The automation should be more user-friendly. I have exposed some APIs but the usage is not user-friendly."

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Pricing and Cost Advice
Information Not Available
  • "You will get the best price if you get a single global deal."
  • "The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
  • "Pricing and licensing is based on the requirements."
  • "The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
  • "Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
  • "It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
  • "When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."
  • More ITRS Geneos Pricing and Cost Advice →

  • "The pricing for this solution could be improved, as it is a very expensive product."
  • "There are different types of licenses available."
  • "We have only purchased the add-on once and have not paid for any subsequent versions as it was too costly for us."
  • More OmniPeek Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
    Top Answer:I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good… more »
    Top Answer:I can say it's not that cheap because the licensing is a little bit costly. So, definitely, we had to pay a certain… more »
    Top Answer:Speaking about room for improvement, ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud. I… more »
    Top Answer:It's a solid piece of software. It's stable.
    Top Answer:There's likely not a future for OmniPeek in LiveAction. LiveAction acquired OmniPeek. I don't see a clear roadmap in the… more »
    Top Answer:Our company is an ODM manufacturer for wireless products like routers and WiFi access points. As an RD and QA… more »
    Comparisons
    Also Known As
    Geneos
    Savvius OmniPeek
    Learn More
    LiveAction
    Video Not Available
    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit https://www.itrsgroup.com/products/geneos

    Omnipeek is a top-rated suite of network analytics software that offers full transparency and trusted forensics for immediate resolution of application and network performance anomalies and security issues. Omnipeek is part of the LiveAction family of quality trusted products. They specialize in packet intelligence with adaptable workflows and complete visibility throughout numerous network segments to facilitate a better understanding of network performance and dependability concerns in real time.

    Omnipeek combines intuitive geolocation, usability, security, and performance to deliver a robust user experience that facilitates immediate discovery and problem-solving of wireless and wired networks.

    Omnipeek is user friendly and offers many different intuitive dashboards, display options, graphs, peer maps, and packets. There are several different capture options, such as TCP dump, multiple adapters, local captures, and Capture Assistant. Omnipeek integrates well with Snort and Suricata intrusion and detection prevention solutions, allowing users to import events easily. The comprehensive analysis tools, such as Expert Flow Analysis, Web Traffic Analysis, Multi-Segment Analysis, and Local File Analysis combine to make Omnipeek a solid, complete solution.

    Omnipeek is effective for small offices to large enterprise data centers.

    Omnipeek Benefits

    • Omnipeek delivers unmatched transparency into applications, networks, and classification of layer 7 workflows.

    • Intuitive GUI presents a clear, intuitive view of packet-based analytics by conversation pairs.

    • Ability to capture and dissect 802.11n and 802.11ac wireless traffic from currently deployed points from third-party vendors such as Aruba, Cisco, and others.

    • Investigate traffic from all remote network segments, such as voice and video over IP, 802.11,1/10/40/100 Gigabit, Ethernet using the LiveCapture features and appliances.

    • Audit voice and video over IP traffic in real time using call back play, thorough signaling and media analyses, and high-level multi-media summary statistics.

    • Improve the average time to resolve failure with super fast intuition and interconnection with packet data, metadata, flows, and files.

    Omnipeek Features

    • WiFi monitoring: Using Omnipeek LiveCapture 1100, users are able to thoroughly monitor wired packet traffic and gather wireless traffic from WLAN controllers. Users can easily monitor, dissect, log, and diagnose multi-Gigabit speed 802.11ac traffic.

    • Improved LiveAction appliance support: LiveAction update appliances and software uses the innovative Del architectures and Intel capabilities to improve network packet capture-to-disk to 20Gbps in a 2RU system, with up to 128 TB of storage.

    • Improved VOIP processes: Now offering updates to performance and in synthesizing DTMF audio tones, Stream Control Transmission Protocol (SCTP), and Asserted Identity (caller ID), makes Omnipeek a very robust, complete solution.

    • Improved financial transaction support: The solution provides updated support for ISO8583 protocol necessary for financial and banking organizations. Users have the ability to dissect critical data more thoroughly than with previous iterations.

    • Expert improvements: Users have access to several more Expert events, enhanced latency calculations, and many other improvements to the Expert views in Omnipeek.

    • 3rd party authentication improvements: Efficient workflow for 3rd party authentication results in enhanced performance for Access Control Lists (ACL).

    Sample Customers
    Information Not Available
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    Apcon, Aruba Networks, Avaya Inc., Cisco Systems, Ekahau, Gigamon Systems, HP, IBM, IXIA, Meru Networks, Napatech, NextComputing, Procera Networks, Qualcomm Atheros, Ralink Technology Corporation, Telchemy
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    REVIEWERS
    Financial Services Firm92%
    Computer Software Company5%
    Marketing Services Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm75%
    Computer Software Company5%
    University3%
    Comms Service Provider3%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Retailer11%
    Educational Organization8%
    Financial Services Firm8%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business11%
    Midsize Enterprise21%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise6%
    Large Enterprise87%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise16%
    Large Enterprise53%
    Buyer's Guide
    ITRS Geneos vs. OmniPeek
    March 2024
    Find out what your peers are saying about ITRS Geneos vs. OmniPeek and other solutions. Updated: March 2024.
    767,319 professionals have used our research since 2012.

    ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while OmniPeek is ranked 29th in Application Performance Monitoring (APM) and Observability with 6 reviews. ITRS Geneos is rated 8.2, while OmniPeek is rated 7.8. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of OmniPeek writes "Easy to identify packets, beneficial color assigning, and responsive support". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog, whereas OmniPeek is most compared with LiveAction LiveNX, Colasoft Capsa, LogicMonitor, SolarWinds NPM and NETSCOUT nGeniusONE. See our ITRS Geneos vs. OmniPeek report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors and best Network Monitoring Software vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.