We performed a comparison between SolarWinds Server and Application Monitor and ITRS Geneos based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: SolarWinds Server and Application Monitor offers comprehensive monitoring capabilities, easy infrastructure dependency mapping, and is easy to use. While ITRS Geneos is highly customizable and provides real-time data monitoring, it lacks features such as code-level monitoring, cloud-based monitoring, and a mobile app. The initial setup for ITRS Geneos can be complex and require direct onsite support for several weeks, while SolarWinds Server and Application Monitor has an easy initial setup. Overall, SolarWinds Server and Application Monitor is a valuable tool for improving server and application performance and provides a positive ROI for users, making it the preferred solution.
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"The great advantage of this tool is real-time monitoring."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"The more valuable feature of this solution is the Exchange feature."
"One of the most valuable features are the reports. They're pretty good. Also, the ease of installation and customization for the client is another feature that we value. SolarWinds has a lot of features but these are the ones I like the most. We also like that the KPIs have the ability to be preset."
"Extremely user friendly: Any IT professional can learn how to admin NPM in a short time."
"Solarwinds has an open database that allows you to do serious integrations. It doesn't matter which service desk you have, you can implement and integrate it with SolarWinds."
"The solution can be deployed quickly."
"The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor."
"Management Console - Managing service to each server enrolled in the Solarwinds is much easier. Using a web base console, you can control your service much convenient way. There is no need to login remotely. It save a lot of time and effort."
"The product integrates with Remedy."
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"Downside of the tools is the web console are hung or crash. It need to improve the performance."
"Solarwinds should come up the same monitoring system for other certificate expiration alert apart from SSL."
"PerfStack can be made more effective. I am sure SolarWinds already has a plan for the same in coming versions."
"It would be helpful if the solution could integrate more with the security compliances, like this IDSS, etc."
"An additional feature that would improve this solution is the ability to complete root cause analysis."
"The product does not explain why a problem occurred."
"In terms of the dashboards on offer, they should work to improve them. The types of dashboards that you get in terms of the graphs on offer aren't ideal right now."
"Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on."
More SolarWinds Server and Application Monitor Pricing and Cost Advice →
ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while SolarWinds Server and Application Monitor is ranked 21st in Application Performance Monitoring (APM) and Observability with 38 reviews. ITRS Geneos is rated 8.2, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and ServiceNow Discovery. See our ITRS Geneos vs. SolarWinds Server and Application Monitor report.
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