We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros | |
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it." "It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces." "The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems." "The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs." "One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL." "It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos." | "The Add data feature lets you gather any type of log and easily analyze it." "The tool is efficient in collecting, monitoring and evaluating logs." "The solution's most valuable aspect is its ability to get information about all of the security measurements in my environment." "The feature I find most valuable, is the data integration." "The most valuable feature in this solution is the log searching." "The product retains a lot of log data for subsequent analysis." "The initial setup was straightforward. We didn't find it to be too complex." "The ability to create custom dashboards is one of the best features and that's typically why most people deploy Splunk. Users can create dashboards for just about anything." |
Cons | |
"The ITA, the post-incident analytics, could be improved." "Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring." "One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done." "They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome." "I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report." "There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for." | "In the next release, I would like to see more integration with other solutions." "The product collects a lot of data but it does not assure that it collects all of it." "The solution should have more sensors regarding fiber intelligence for security measures." "I would like to see an improvement and some innovation in the customer interface." "This solution is difficult to configure and the instructions are complex." "It does not have a user-friendly interface and it is difficult to use." "It would be useful if they provided some help pages. If you don't know too much about the tool, there should be more documentation readily available. It would be useful if they had a help button embedded in the solution so you could ask questions and get answers." "The cost needs to be re-examined. It's extremely expensive to run. It's also expensive to expand. That's the number one complaint all of my customers have when it comes to Splunk. It's way too expensive compared to other solutions." |
Pricing and Cost Advice | |
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing." "Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go." | "The product is a bit expensive considering the competition but the company may negotiate the price." "This is an expensive solution." More Splunk Insights for Infrastructure Pricing and Cost Advice » |
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Questions from the Community | |
Top Answer: The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow… more » Top Answer: Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS. For example, in one of our environments we have… more » Top Answer: They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome. | Top Answer: We haven't really experienced any glitches or bugs. Top Answer: Licensing is paid on a yearly basis. Top Answer: We haven't faced any problems yet. It's working as expected. We are using the enterprise-grade, strong products and we're just paying a lot for it right now. People intend to go for automation. We are… more » |
Ranking | |
Views 7,764 Comparisons 4,594 Reviews 6 Average Words per Review 1,496 Rating 9.0 | Views 1,118 Comparisons 847 Reviews 10 Average Words per Review 460 Rating 7.6 |
Popular Comparisons | |
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Also Known As | |
Geneos | Splunk Insights |
Learn | |
ITRS | Splunk |
Overview | |
ITRS Geneos is a real-time monitoring tool for managing increasingly complex and interconnected IT estates. Built for financial services and trading organisations, it collects a multitude of data relating to the performance of servers, infrastructure, connectivity and applications, analyses it to provide fresh information, and presents it in relevant, intuitive visualisations. For more information, please visit: https://www.itrsgroup.com/ | Splunk Insights for Infrastructure is a new monitoring product from Splunk that unifies metrics and logs to do performance management and troubleshooting. It takes minutes to set up and for small environments, it's free (up to 200 GB of storage, which is about 50 servers). |
Offer | |
Learn more about ITRS Geneos | Learn more about Splunk Insights for Infrastructure |
Sample Customers | |
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers. | Entrust Datacard |
Top Industries | |
Financial Services Firm96% Computer Software Company4% Financial Services Firm50% Computer Software Company24% Comms Service Provider9% Educational Organization2% | Computer Software Company24% Comms Service Provider19% Financial Services Firm12% Insurance Company7% |
Company Size | |
Small Business12% Midsize Enterprise23% Large Enterprise65% | Small Business36% Midsize Enterprise36% Large Enterprise27% |
ITRS Geneos is ranked 10th in IT Infrastructure Monitoring with 6 reviews while Splunk Insights for Infrastructure is ranked 13th in IT Infrastructure Monitoring with 10 reviews. ITRS Geneos is rated 9.0, while Splunk Insights for Infrastructure is rated 7.6. The top reviewer of ITRS Geneos writes "Enabled us to consolidate all our monitoring applications, allowing our NOC to see everything more clearly". On the other hand, the top reviewer of Splunk Insights for Infrastructure writes "Evaluates the logs in an efficient way which enhances utility and efficiency". ITRS Geneos is most compared with Splunk, AppDynamics, Dynatrace, AppDynamics Server Monitoring and InfluxData, whereas Splunk Insights for Infrastructure is most compared with PRTG Network Monitor, ControlUp Real-time, StackState, OpsRamp and LiveAction LiveNX. See our ITRS Geneos vs. Splunk Insights for Infrastructure report.
See our list of best IT Infrastructure Monitoring vendors.
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