We performed a comparison between ITRS Geneos and Splunk Infrastructure Monitoring based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"The clean and colorful UI and easy to use options like snooze and active times."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"It can monitor, get the data, and then report on the data."
"The most valuable thing that we have seen within our group is the ability to ingest all this raw data and have it organized in a certain way so that different groups can get effective alerting from this massive amount of raw data that is out there."
"The solution's most valuable aspect is its ability to get information about all of the security measurements in my environment."
"The alerts are the most valuable feature."
"The most valuable feature is log reporting."
"The product retains a lot of log data for subsequent analysis."
"The most valuable feature in this solution is the log searching."
"The data collection from our VMs, containers, databases, and backend components is valuable."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"We have both on-prem and cloud, and the challenge is getting all our log data aggregated or streams aggregated so that it is real-time. We do a pretty good job of that, but our organization is not using it as a security platform when it can do a great job of that."
"The clustering part of indexes can be more refined."
"This solution is difficult to configure and the instructions are complex."
"It would be useful if they provided some help pages. If you don't know too much about the tool, there should be more documentation readily available. It would be useful if they had a help button embedded in the solution so you could ask questions and get answers."
"It's a bit difficult to use. It takes some time to get into it and to get it to do what you would like it to do. It is not straightforward to use it."
"The solution's stability is an area that has room for improvement. It needs to provide constant stability to its users."
"The price has room for improvement."
"We still use Splunk Enterprise licensing. A lot of the newer features go into Splunk Cloud before Enterprise. We're not looking to switch our licensing over, so we're falling behind on the newer features."
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ITRS Geneos is ranked 12th in IT Infrastructure Monitoring with 57 reviews while Splunk Infrastructure Monitoring is ranked 14th in IT Infrastructure Monitoring with 23 reviews. ITRS Geneos is rated 8.2, while Splunk Infrastructure Monitoring is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Splunk Infrastructure Monitoring writes "Helps to ingest a massive amount of raw data and use it effectively". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and BMC TrueSight Operations Management, whereas Splunk Infrastructure Monitoring is most compared with ServiceNow IT Operations Management, Nagios XI, Cisco Intersight, ControlUp and Amazon CloudWatch. See our ITRS Geneos vs. Splunk Infrastructure Monitoring report.
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