ITRS Geneos vs VMware Aria Operations for Applications comparison

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4,407 views|2,309 comparisons
96% willing to recommend
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2,486 views|2,203 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 29, 2023

We performed a comparison between ITRS Geneos and VMware Tanzu Observability by Wavefront based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: ITRS Geneos has a complex initial setup that may require onsite support for weeks and may take longer to fully implement, potentially requiring professional services. On the other hand, VMware Tanzu Observability by Wavefront's difficulty depends on user familiarity, but with experience and team involvement, the setup can be streamlined.
  • Features: Comparing ITRS Geneos and VMware Tanzu Observability by Wavefront, ITRS Geneos provides customizable monitoring that is proactive and in real-time, while also being stable, user-friendly, and adaptable to low-latency systems. On the other hand, VMware Tanzu Observability by Wavefront is easy to deploy, integrate, and supports container platforms, and is known for its speed, visibility, and scalability.
  • Pricing: ITRS Geneos is reasonably priced for banks, but may not be affordable for other industries. VMware Tanzu Observability by Wavefront can be costly, but is a valuable investment for those who want to avoid the time and effort required to construct their own systems with open-source tools.
  • Service and Support: ITRS Geneos receives positive feedback from customers regarding their technical support and efficient ticketing system, although some express dissatisfaction with slow response times. On the other hand, opinions on VMware Tanzu Observability by Wavefront's customer service are mixed, with some users having positive experiences and others finding it average.
  • ROI: ITRS Geneos is beneficial for proactive alert management and reducing high-severity incidents. On the other hand, VMware Tanzu Observability by Wavefront provides faster issue resolution, optimized infrastructure, and improved application performance. 

Comparison Results: ITRS Geneos offers more comprehensive monitoring and management capabilities, with real-time monitoring, proactive alerting, and customization options, making it the preferred solution. VMware Tanzu Observability by Wavefront is praised for its ease of deployment and integration with container platforms, but has higher licensing costs and a consumption-based billing model that can be difficult to estimate.

To learn more, read our detailed ITRS Geneos vs. VMware Aria Operations for Applications Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis.""The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want.""It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console.""In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones.""The ability to build integrations to tools that are not monitored out of the box is the most valuable feature.""I always appreciate Geneos's stability and ease of use.""One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL.""One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

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"Tanzu itself, integrated with multiple solutions, bestows support and security upon a container platform, especially when it comes to managing open-source container platforms such as Kubernetes.""The features I find most valuable is the querying and alerting capabilities.""The most valuable aspects of the solution are its ease of use and its ease of implementation.""The solution is great for virtualization and preparing the infrastructure in Tanzu to test products. It's very fast and has good visibility.""For us, the ease of deployment in combination with TMZ was the most important part because we don't have to manually deploy a complex monitoring solution. We can more or less do that with the click of a button, and we are not dependent on the developers to provide us with all the necessary features and functions to make that work. We can just deploy it on a workload cluster and monitor at least a good part of the workload. If we want to go into detail, we clearly need to make changes, but for a good part of application monitoring, it gives us good insights.""This solution allows me to have true visibility for any metrics when it comes to my cloud, and private.""People are very pleased with the implementation.""No issues with stability."

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Cons
"The main feature that needs work is the Dashboard designer.""I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report.""One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done.""Currently, it is difficult to monitor secure websites using SSL or with SSO enabled.""ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos.""There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature.""I would like better access to the data that is being collected.""ITRS Geneos cloud monitoring is very weak and can use improvement."

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"The implementation is a long process that should be improved.""They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us.""The initial setup should be easier and more seamless.""In the new version, I would love to see more prediction capabilities. It would be great if one could see the alerts get a little more enriched with information and become more human-friendly instead of the technical stuff that they put in there. I think those would be really awesome outcomes to get.""Its billing model is consumption-based. I understand the consumption-based model, but it is not necessarily easy to estimate and guess how many points or how much we are going to consume on a specific application up until we get to that point. So, for us, it would be helpful to have more insights or predictability into what we can expect from a cost perspective if we are starting to use specific features. This can potentially also drive our consumption a bit more.""It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for the single click operations as well relational data locality.""I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack.""The main problem I have is that the license cost is very high."

More VMware Aria Operations for Applications Cons →

Pricing and Cost Advice
  • "You will get the best price if you get a single global deal."
  • "The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
  • "Pricing and licensing is based on the requirements."
  • "The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
  • "Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
  • "It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
  • "When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."
  • More ITRS Geneos Pricing and Cost Advice →

  • "Different locations require different setups. In your terms, around 300 to around 400K USD."
  • "I don't have the details. In our case, there is a mixture in place. We have production usage, and we are also doing training for VMware. So, we also have a training instance. It is worth the money you would spend on it. That's because if you were to build all of this yourself by using some of the open source tools, then you would need a lot of time."
  • "The licensing costs are very high, particularly when you consider that we have to purchase a level 1 license for every integration, such as the load balancer, HAProxy, and the MSSP. And if you want to use vSAN, that's another license. Then, of course, Tanzu Observability has its own separate license."
  • "I would rate the pricing as three out of five."
  • More VMware Aria Operations for Applications Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
    Top Answer:The pricing is high. Licensing fees might be around 500$ per server monthly.
    Top Answer:ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data if… more »
    Top Answer:VMware comes with a support team, and if you have trouble, you can easily create a ticket, and VMware will help you. Therefore, the best aspect is the support.
    Top Answer:It's hard to set up Tanzu clusters. It's hard to do a POC. Once you set up a customer's environment, you easily see the problems. The initial setup should be easier and more seamless.
    Ranking
    Views
    4,407
    Comparisons
    2,309
    Reviews
    10
    Average Words per Review
    1,486
    Rating
    8.2
    Views
    2,486
    Comparisons
    2,203
    Reviews
    4
    Average Words per Review
    549
    Rating
    8.3
    Comparisons
    Also Known As
    Geneos
    Tanzu Observability, Wavefront, Wavefront by VMware, VMware Tanzu Observability
    Learn More
    Overview

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit https://www.itrsgroup.com/products/geneos

    VMware Tanzu Observability by Wavefront is a powerful tool for monitoring and analyzing the performance and availability of applications and infrastructure in real-time. 

    With its comprehensive monitoring capabilities, visualizing and analyzing data becomes effortless. The real-time alerting system ensures timely issue resolution, while scalability and a user-friendly interface provide a seamless experience for smooth operations.

    Sample Customers
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    1. Atlassian 2. Cisco 3. Databricks 4. DigitalOcean 5. Equinix 6. Fidelity Investments 7. Google 8. Hewlett Packard Enterprise 9. Honeywell 10. IBM 11. Intel 12. JetBlue Airways 13. LinkedIn 14. Lyft 15. Mastercard 16. Microsoft 17. MongoDB 18. Netflix 19. Nvidia 20. Oracle 21. PayPal 22. Pinterest 23. Qualcomm 24. Red Hat 25. Salesforce 26. SAP 27. Spotify 28. Square 29. TMobile 30. Twitter 31. Uber 32. VMware
    Top Industries
    REVIEWERS
    Financial Services Firm92%
    Computer Software Company5%
    Marketing Services Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm75%
    Computer Software Company5%
    University3%
    Comms Service Provider3%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company16%
    Manufacturing Company6%
    Government6%
    Company Size
    REVIEWERS
    Small Business11%
    Midsize Enterprise21%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise6%
    Large Enterprise88%
    REVIEWERS
    Small Business30%
    Midsize Enterprise10%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise14%
    Large Enterprise68%
    Buyer's Guide
    ITRS Geneos vs. VMware Aria Operations for Applications
    March 2024
    Find out what your peers are saying about ITRS Geneos vs. VMware Aria Operations for Applications and other solutions. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while VMware Aria Operations for Applications is ranked 32nd in Application Performance Monitoring (APM) and Observability with 9 reviews. ITRS Geneos is rated 8.2, while VMware Aria Operations for Applications is rated 7.6. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of VMware Aria Operations for Applications writes "Easy to deploy, worth the money, and helpful for uptime monitoring and performance insights". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog, whereas VMware Aria Operations for Applications is most compared with Grafana, Dynatrace, Datadog, Zabbix and Prometheus. See our ITRS Geneos vs. VMware Aria Operations for Applications report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors and best IT Infrastructure Monitoring vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.