Compare ITRS Geneos vs. Zenoss Service Dynamics

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Most Helpful Review
Find out what your peers are saying about ITRS Geneos vs. Zenoss Service Dynamics and other solutions. Updated: September 2020.
442,986 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"I really love the Data Explorer. I use it all the time to go in and craft exactly what I need to see. I'm able to then take that story and explain it to the executives. I've done that a couple of times and it is helpful.""In terms of the solution’s real-time visibility across our network infrastructure, I have not been able to find any other monitoring or netflow visualization tool that gives me the kind of information I get from Kentik. If I need to take a deep-dive into something that I see, it's really easy for me to do that. Whereas with most other things, I have to use five or six other tools to get that kind of data, with Kentik, I have it all in one place.""Having the API access allows us to do a great deal of automation around a lot of our reporting and management tools.""We're also using Kentik to ingest metrics. It's a useful feature, and its response time, whenever we're pulling back the data, is higher than our on-prem solution.""I am able to do a lot of work on the visualization end to create different visualizations and different ways to get information out of it.""The drill-down into detailed views of network activity helps to quickly pinpoint locations and causes. All the information is there.""The most valuable feature is being able to pull traffic patterns; to and from destinations. We're able to understand where our traffic is going, our top talkers from an AS set, as well as where our traffic's coming from.""The most valuable features have been anything around traffic engineering: being able to determine the source or destination of a surge of traffic, whether it's DDoS-related, or a customer just happened to have a sudden uptick in traffic. Being able to tell where that's coming from or where it's going to enables us to do things based on that."

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"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it.""It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces.""The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems.""The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs.""One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL.""It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

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"The custom built integration is one of the most valuable features because you can see all the especially critical items.""The most valuable feature is the flexible discovery mechanism.""They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

More Zenoss Service Dynamics Pros »

Cons
"I've checked out the V4 version of the interface and it's still a little bit clunky for me to use. I still go back to the old interface. That's definitely one that they still need to work on. It doesn't seem like everything that you get in the V3, the older interface, is there. For instance, I was trying to add a user or do the administrative tasks in V4, and I couldn't figure out where I was supposed to do that.""There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it. I should say, as someone who's not in networking, maybe it's easier for people who are in networking, but for me that one part is not very user-friendly.""I would like to see them explore the area of cost analysis.""The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable. Kentik is valuable, don't get me wrong, but if it had an actionable piece to it...""They're moving more in a direction where they are saying, "Hey, here's information that you may be interested in or may a need," before the question has to explicitly be asked. Continuing to move in that direction would be a good thing.""We asked for a way, regarding the potential networks that exist, to hook Kentik up with external tools like peering DBs to correlate things together and see what we can do... This is all in the [next] beta now.""I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important."

More Kentik Cons »

"The ITA, the post-incident analytics, could be improved.""Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring.""One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done.""They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome.""I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report.""There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."

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"There was a problem with Zenoss and storage monitoring.""The inclusion of a feature to show a graphical view of the network would be a helpful improvement.""There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

More Zenoss Service Dynamics Cons »

Pricing and Cost Advice
"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."

More Kentik Pricing and Cost Advice »

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing.""Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

More ITRS Geneos Pricing and Cost Advice »

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

More Zenoss Service Dynamics Pricing and Cost Advice »

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Questions from the Community
Top Answer: One of the valuable features is the intuitive nature of building out reports, and then triggering actions based on… more »
Top Answer: Without speaking directly about numbers, it's about the cost of a cross-connect, per device per month. Of course, some… more »
Top Answer: I believe they're already working on this, but I would love for them to create better integrations from network flow… more »
Top Answer: The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see… more »
Top Answer: Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so… more »
Top Answer: They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome.
Top Answer: They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper.
Top Answer: It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to… more »
Top Answer: There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5… more »
Popular Comparisons
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Also Known As
Geneos
Learn
Kentik
ITRS
Zenoss
Overview

Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence. 

With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.

ITRS Geneos is a real-time monitoring tool for managing increasingly complex and interconnected IT estates. Built for financial services and trading organisations, it collects a multitude of data relating to the performance of servers, infrastructure, connectivity and applications, analyses it to provide fresh information, and presents it in relevant, intuitive visualisations. For more information, please visit: https://www.itrsgroup.com/

Zenoss Service Dynamics (ZSD) is a hybrid IT monitoring platform that allows enterprise companies to monitor everything, including compute, storage, network, converged infrastructure, applications and unified communications systems. Zenoss customers gain IT performance and risk insights into their unique IT ecosystems through real-time analytics that adapt to today's constantly changing data centers and cloud infrastructures, enabling them to eliminate disruptions and accelerate business outcomes.

Offer
Learn more about Kentik
Learn more about ITRS Geneos
Learn more about Zenoss Service Dynamics
Sample Customers
Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent.  ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Top Industries
REVIEWERS
Comms Service Provider43%
University14%
Computer Software Company14%
Music Company14%
VISITORS READING REVIEWS
Comms Service Provider31%
Computer Software Company22%
Manufacturing Company6%
Financial Services Firm5%
REVIEWERS
Financial Services Firm96%
Computer Software Company4%
VISITORS READING REVIEWS
Financial Services Firm44%
Computer Software Company29%
Comms Service Provider10%
Media Company3%
VISITORS READING REVIEWS
Computer Software Company51%
Comms Service Provider12%
Media Company8%
Construction Company6%
Company Size
REVIEWERS
Small Business9%
Midsize Enterprise18%
Large Enterprise73%
REVIEWERS
Small Business12%
Midsize Enterprise23%
Large Enterprise65%
No Data Available
Find out what your peers are saying about ITRS Geneos vs. Zenoss Service Dynamics and other solutions. Updated: September 2020.
442,986 professionals have used our research since 2012.
ITRS Geneos is ranked 15th in Network Monitoring Software with 6 reviews while Zenoss Service Dynamics is ranked 28th in Network Monitoring Software with 3 reviews. ITRS Geneos is rated 9.0, while Zenoss Service Dynamics is rated 9.0. The top reviewer of ITRS Geneos writes "Enabled us to consolidate all our monitoring applications, allowing our NOC to see everything more clearly". On the other hand, the top reviewer of Zenoss Service Dynamics writes "Agentless monitoring means it uses the available, standard protocols, like TCP, UDP, WMI, and WinRM". ITRS Geneos is most compared with Splunk, AppDynamics, Dynatrace and AppDynamics Server Monitoring , whereas Zenoss Service Dynamics is most compared with Zabbix, Splunk, Dynatrace, ScienceLogic and Nagios XI. See our ITRS Geneos vs. Zenoss Service Dynamics report.

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