We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Earn 20 points
Deliver outstanding IT support services to employees and customers.
Provide on-demand support right within your mobile experience. Resolve issues faster. Keep customers informed and engaged at all times.
Ivanti Service Desk is ranked 25th in Help Desk Software with 1 review while Sendbird Desk is ranked 47th in Help Desk Software. Ivanti Service Desk is rated 8.0, while Sendbird Desk is rated 0.0. The top reviewer of Ivanti Service Desk writes "Good stability, good scalability, and useful for incident management and service request management". On the other hand, Ivanti Service Desk is most compared with ServiceNow, JIRA Service Management, Cherwell Service Management and Agiloft ITSM ITIL Service Desk Suite, whereas Sendbird Desk is most compared with Zendesk Support.
See our list of best Help Desk Software vendors.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.