Compare Ivanti Service Desk vs. Sendbird Desk

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Questions from the Community
Top Answer: Incident management and service request management features are the most valuable.
Top Answer: The administrative side of it could be a little more intuitive. This is the side that you use to do customizations. It is very customizable, but it could be a bit more intuitive and user-friendly… more »
Top Answer: We use it to manage our help desk.
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Ranking
25th
out of 55 in Help Desk Software
Views
290
Comparisons
217
Reviews
1
Average Words per Review
331
Rating
8.0
47th
out of 55 in Help Desk Software
Views
28
Comparisons
20
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
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Overview

Deliver outstanding IT support services to employees and customers.

Provide on-demand support right within your mobile experience. Resolve issues faster. Keep customers informed and engaged at all times.

Offer
Learn more about Ivanti Service Desk
Learn more about Sendbird Desk
Sample Customers
MBDA, Coates Hire, Perth & Kinross Council, Oil States International Inc., London Borough of Lambeth, Avon IM&T Consortium, Diagonal Consulting
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Top Industries
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider23%
Insurance Company5%
Healthcare Company4%
No Data Available
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: August 2021.
534,057 professionals have used our research since 2012.

Ivanti Service Desk is ranked 25th in Help Desk Software with 1 review while Sendbird Desk is ranked 47th in Help Desk Software. Ivanti Service Desk is rated 8.0, while Sendbird Desk is rated 0.0. The top reviewer of Ivanti Service Desk writes "Good stability, good scalability, and useful for incident management and service request management". On the other hand, Ivanti Service Desk is most compared with ServiceNow, JIRA Service Management, Cherwell Service Management and Agiloft ITSM ITIL Service Desk Suite, whereas Sendbird Desk is most compared with Zendesk Support.

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