We performed a comparison between Ixia Hawkeye and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The ease of setup is the most valuable aspect of this solution. It's easy to set up and run tests."
"Our customer was happiest with the price of this product."
"The most valuable feature is the deployment because it's very easy to deploy real flow through the network."
"It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games."
"The solution offers good documentation."
"The solution is scalable, and it is easy because all the documentation is available."
"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."
"The initial setup is straightforward. It is easy to track and easy to follow."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"The solution is quite stable."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"The versatility of the solution is its most valuable feature."
"The Wi-Fi side needs improvement."
"The customization of tests and even the results can be improved."
"Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers."
"You can't delete more than one thing at a time. It would be great to be able to highlight three out of five things and delete them, whether it's a test or an actual report."
"Improvements in network performance are essential."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"It would be nice if there were pre-made dashboards."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"The price needs improvement."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
Ixia Hawkeye is ranked 53rd in Network Monitoring Software with 4 reviews while New Relic is ranked 6th in Network Monitoring Software with 151 reviews. Ixia Hawkeye is rated 9.2, while New Relic is rated 8.6. The top reviewer of Ixia Hawkeye writes "A valuable tool for optimizing network performance and security with comprehensive network monitoring capabilities, user-friendly interface, and flexibility for scripting". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Ixia Hawkeye is most compared with ThousandEyes, Gigamon Deep Observability Pipeline, NETSCOUT nGeniusONE and SolarWinds NPM, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor. See our Ixia Hawkeye vs. New Relic report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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