Ixia Hawkeye vs Spiceworks comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Ixia Hawkeye and Spiceworks based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Ixia Hawkeye vs. Spiceworks Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Our customer was happiest with the price of this product.""It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games.""The ease of setup is the most valuable aspect of this solution. It's easy to set up and run tests.""The most valuable feature is the deployment because it's very easy to deploy real flow through the network."

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"Spiceworks is generic and free.""If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place.""It's easy to understand.""It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status.""The solution is very stable. It's reliable and efficient.""The most valuable features are the inventory and personalization.""The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful.""It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."

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Cons
"You can't delete more than one thing at a time. It would be great to be able to highlight three out of five things and delete them, whether it's a test or an actual report.""The customization of tests and even the results can be improved.""Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers.""Improvements in network performance are essential."

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"The GUI must be improved.""They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application.""The network mapping could be improved. Putting together an actual bonafide network map would be really nice.""The SNMP sniffer requires a lot of work to get right.""There are a lot of disadvantages to Spiceworks because it's not an agent-based solution.""I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves.""Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it.""Sometimes, it can be difficult to integrate what you need."

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Pricing and Cost Advice
  • "It cost us approximately 25,000 for two years. This is cheaper than ThousandEyes."
  • "In larger networks, the costs for licenses tend to be more reasonable, but for smaller networks, it appears relatively costly."
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  • "The product is free! Get it now."
  • "It's free."
  • "It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."
  • "Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."
  • "The tool is cheap."
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    Comparison Review
    Anonymous User
    I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want using these, but they require quite some expertise before you can use them. Then there are the ones that are not open source, the enterprise softwares and cost you some money, but on the other hand, they are extremely easy to set-up and learn. You can have them up and running in a matter of minutes. And then there are those which are completely cloud based. They can be free of cost or charge some money depending on the software. The good thing about these is that you don’t have to install any extra software, and it can be managed completely online but then again these have limited features and you cannot exploit them to the full extent as you can do with the open-source and to some extent the enterprise software, so I won’t suggest you to use these, because these are generally not the complete solutions and require other support software to achieve the same. Below I have listed the outstanding pros and cons of the various Network analyzers that you can look into Nagios Pros: Nagios offers an extensive set of collector plug-ins that allows users to gather performance and availability data from a broad range of operating systems, including  Windows and Netware Nagios… Read more →
    Questions from the Community
    Top Answer:It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games.
    Top Answer:Improvements in network performance are essential.
    Top Answer:Our objective is to evaluate the performance of GPON and DOCSIS networks which involves considering factors such as pricing, sales, and the technical aspects of conducting tests. To achieve this… more »
    Top Answer:The solution is easy to use and easy to manage.
    Top Answer:The GUI must be improved. The GUI looks old-fashioned. The vendor must do some web development for it.
    Ranking
    Views
    468
    Comparisons
    323
    Reviews
    2
    Average Words per Review
    475
    Rating
    8.5
    Views
    1,480
    Comparisons
    783
    Reviews
    4
    Average Words per Review
    666
    Rating
    7.0
    Comparisons
    Learn More
    Overview
    Hawkeye quickly and effectively validates network performance, isolates problems, and proactively detects issues by running scheduled verification tests. Using a combination of hardware and software agents called Performance Endpoints, Hawkeye simulates application traffic and sends key performance metrics to a central console for fast action.
    From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.
    Sample Customers
    EMA
    Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company17%
    Manufacturing Company10%
    Government9%
    REVIEWERS
    Manufacturing Company16%
    Construction Company10%
    Educational Organization6%
    Transportation Company6%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm8%
    Government7%
    Construction Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise68%
    REVIEWERS
    Small Business50%
    Midsize Enterprise29%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    Buyer's Guide
    Ixia Hawkeye vs. Spiceworks
    March 2024
    Find out what your peers are saying about Ixia Hawkeye vs. Spiceworks and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Ixia Hawkeye is ranked 44th in IT Infrastructure Monitoring with 4 reviews while Spiceworks is ranked 46th in IT Infrastructure Monitoring with 47 reviews. Ixia Hawkeye is rated 9.2, while Spiceworks is rated 7.8. The top reviewer of Ixia Hawkeye writes "A valuable tool for optimizing network performance and security with comprehensive network monitoring capabilities, user-friendly interface, and flexibility for scripting". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". Ixia Hawkeye is most compared with ThousandEyes, Gigamon Deep Observability Pipeline, NETSCOUT nGeniusONE, SolarWinds NPM and Zabbix, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our Ixia Hawkeye vs. Spiceworks report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.