We performed a comparison between Jacada Intelligent Agent Engagement and UiPath based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."The initial setup was fairly straightforward."
"The first feature that I like is the exception-handling capability. The second feature is the REframework provided by them, and the third feature would be the Orchestrator functions."
"The platform is open, and we can connect it to other technologies. We connect it to SAP using the SAP Connector. We are also using intelligent OCR technology to read receipts."
"The main focus was improving efficiency. Once you focus more on redundant paths, having a bot doing it over and over again, that eliminates human error every now and then. There is definitely a huge ROI in that. Our main focus was low-hanging fruit. By low hanging fruit, I mean the redundant processes that users are just annoyed by when they go in every day and have to do it. There has definitely been a huge ROI because we are trying to free up a lot of the project managers for construction to do more focused stuff there rather than job cost details."
"UiPath has saved our staff time. Using the automation of UiPath, it triggers an email or notification for a process that we have created. This keeps us informed at all times. However, if we don't use it, content may get missed and we would lose a lot of opportunities."
"People, in their careers, can become relevant again. If they are in a dying industry or disrupted industry, they can get into something that's growing rapidly. If you have a computer, and a decent internet connection, you can have a new career in a fairly short amount of time."
"It's also very easy to use. There is a lot of drag-and-drop. There are many different ways to complete a solution. For example, if we're trying to manipulate Excel data, sometimes one solution will be really slow and ineffective, but UiPath gives us the ability to find multiple ways to do the same thing that completes the same solution much more quickly."
"The most valuable aspect of UiPath is the fact that it's a low-code platform. Being able to use a low-code platform really lowers the barrier entry of introducing automation. Normally, you fill in a request to go to IT to get a development resource allocated, and then you spend six months trying to do a project. Because UiPath is a bit of a platform, you can quickly, within weeks, start to knock off automation and get it checked and then successfully deployed. The low-code development environment is key for us."
"One of the features that I like is that the bot will continue to work on other tasks, even if one task is blocked because it is waiting for user input."
"They need to create a workflow system."
"They could add enhancements in AI technology that could be helpful for everyday developers."
"Better support for databases should be included. For example, interacting with SQL Server and SQL Developer would be beneficial features."
"I would like UiPath to add built-in ticketing to Orchestrator so you can raise a ticket directly to the vendor inside the solution and send the error information. We have to build our own error-handling process, which is an enormous task."
"With artificial intelligence or natural language processing, we need to get in touch with the servers, however, we cannot do it without getting a proper license. Maybe a mode of artificial intelligence and natural language processing should be included without needing a different license."
"Sometimes, the company's processes are very complex, and it's very hard to implement UiPath."
"A task capture feature enables you to capture the workflow from a process and record it. This feature isn't as specific as I would like. It should be able to capture every detail. The same goes for process mining when it comes to system loads. It's already the best, but I think it could be better."
"A bot that could provide feedback would be nice."
"We have to change our account representative every year, which is frustrating. We have to re-explain our business every year."
Earn 20 points
Jacada Intelligent Agent Engagement is ranked 44th in Robotic Process Automation (RPA) while UiPath is ranked 1st in Robotic Process Automation (RPA) with 760 reviews. Jacada Intelligent Agent Engagement is rated 7.0, while UiPath is rated 8.8. The top reviewer of Jacada Intelligent Agent Engagement writes "Suitable for a small-scale business but not evolved enough for a large enterprise". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Jacada Intelligent Agent Engagement is most compared with , whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and Pega Robotic Process Automation.
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