We performed a comparison between Jacada WorkSpace and Salesforce Service Cloud based on real PeerSpot user reviews.
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Jacada WorkSpace is ranked 18th in CRM Customer Engagement Centers while Salesforce Service Cloud is ranked 2nd in CRM Customer Engagement Centers with 38 reviews. Jacada WorkSpace is rated 0.0, while Salesforce Service Cloud is rated 8.6. On the other hand, the top reviewer of Salesforce Service Cloud writes "High scalability with good plugins and excellent customer visibility". Jacada WorkSpace is most compared with , whereas Salesforce Service Cloud is most compared with ServiceNow, Microsoft Dynamics CRM, Vlocity, JIRA Service Management and BSI.
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