Compare Jacada WorkSpace vs. TalkDesk

Jacada WorkSpace is ranked 12th in CRM Customer Engagement Centers while TalkDesk which is ranked 17th in CRM Customer Engagement Centers. Jacada WorkSpace is rated 0, while TalkDesk is rated 0. On the other hand, Jacada WorkSpace is most compared with Pega Robotic Process Automation, whereas TalkDesk is most compared with Salesforce Service Cloud and Freshdesk.
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Jacada WorkSpace Logo
536 views|129 comparisons
TalkDesk Logo
306 views|72 comparisons
Ranking
Views
536
Comparisons
129
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Views
306
Comparisons
72
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 57% of the time.
Compared 43% of the time.
Also Known As
WorkSpace
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Jacada
TalkDesk
Overview
With workspace.com you can create a traceability matrix with the touch of a button, quickly verify the fulfillment of requirements, catalog stakeholder feedback, publish documentation, convert requirements to test cases, manage change requests and much more. Workspace.com is available online and on-premise. A free version is available. Signup today.TalkDesk is a Cloud Contact Center Platform that can be Integrated with internal systems to identify your existing customers when they call in and increase agent efficiency. It define exactly how it interacts with the system through the creation of custom objects and leverage Talkdesk's automations framework to configure rules that push call data into the application. It help customers help themselves by implementing a transactional IVR for self-service support. TalkDesk elevates the use of call data by incorporating it into any reporting system, revealing a valuable trends in company's performance by correlating Talkdesk data with data from other systems. And it can be embeded into mobile application to provide users with the ability to request a callback when an agent becomes available.
Offer
Learn more about Jacada WorkSpace
Learn more about TalkDesk
Sample Customers
Telefonica, Kabel Deutschland, Lillian VernonAnki, Beautylish, Chic by Choice, Uniplaces, Box, Dropbox, Caviar, Prezi, Edmunds, Vaniday, Wahoo Fitness, Surveypal, Whistle, ZipRecruiter
We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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