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Compare Jacada WorkSpace vs. Zendesk Support

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"The price is very competitive."

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Top Answer: It's very convenient to use.
Top Answer: Zendesk used to have a whole reporting tool, which they have actually terminated. That has been a small blow for us, however, it used to be a feature where they had that tool that allowed you to just… more »
Ranking
Views
112
Comparisons
89
Reviews
0
Average Words per Review
0
Rating
N/A
Views
139
Comparisons
86
Reviews
3
Average Words per Review
608
Rating
8.3
Comparisons
Also Known As
WorkSpace
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Overview
With workspace.com you can create a traceability matrix with the touch of a button, quickly verify the fulfillment of requirements, catalog stakeholder feedback, publish documentation, convert requirements to test cases, manage change requests and much more. Workspace.com is available online and on-premise. A free version is available. Signup today.

Zendesk Support is intuitive, and it's built with support agents in mind. Everything they need lives in a single, dynamic help desk interface so it's easy to be productive and manage customer interactions.

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Sample Customers
Telefonica, Kabel Deutschland, Lillian Vernon
Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber

Jacada WorkSpace is ranked 11th in CRM Customer Engagement Centers while Zendesk Support is ranked 2nd in CRM Customer Engagement Centers with 3 reviews. Jacada WorkSpace is rated 0.0, while Zendesk Support is rated 8.4. On the other hand, the top reviewer of Zendesk Support writes "Seamless and easy to set up with a good Slack integration". Jacada WorkSpace is most compared with Pega Robotic Process Automation, whereas Zendesk Support is most compared with Sendbird Desk and Kustomer.

See our list of best CRM Customer Engagement Centers vendors.

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