We just raised a $30M Series A: Read our story

Compare Jacada WorkSpace vs. Zoho Desk

Cancel
You must select at least 2 products to compare!
Jacada WorkSpace Logo
105 views|85 comparisons
Zoho Desk Logo
534 views|433 comparisons
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
Information Not Available
"For what it does, it's quite cheap."

More Zoho Desk Pricing and Cost Advice »

report
Use our free recommendation engine to learn which CRM Customer Engagement Centers solutions are best for your needs.
552,695 professionals have used our research since 2012.
Questions from the Community
Ask a question

Earn 20 points

Top Answer: The ticketing feature is very easy to use, compared to other systems.
Top Answer: For what it does, it's quite cheap. There is a subscription.
Top Answer: I would like to see to levels of support available. There should be a level of support for our customers and a separate one for our internal developers who are developing software. We need a ticketing… more »
Ranking
Views
105
Comparisons
85
Reviews
0
Average Words per Review
0
Rating
N/A
Views
534
Comparisons
433
Reviews
2
Average Words per Review
348
Rating
8.5
Comparisons
Also Known As
WorkSpace
Learn More
Overview
With workspace.com you can create a traceability matrix with the touch of a button, quickly verify the fulfillment of requirements, catalog stakeholder feedback, publish documentation, convert requirements to test cases, manage change requests and much more. Workspace.com is available online and on-premise. A free version is available. Signup today.

With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 30-strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company.

Offer
Learn more about Jacada WorkSpace
Learn more about Zoho Desk
Sample Customers
Telefonica, Kabel Deutschland, Lillian Vernon
Intel, Sears, Daimler, Essilor, Aon Hewitt, Shop Your Way, CoffeeRocket
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider25%
Government6%
Retailer6%

Jacada WorkSpace is ranked 11th in CRM Customer Engagement Centers while Zoho Desk is ranked 3rd in CRM Customer Engagement Centers with 2 reviews. Jacada WorkSpace is rated 0.0, while Zoho Desk is rated 8.6. On the other hand, the top reviewer of Zoho Desk writes "Cloud-based, easy to use, and inexpensive". Jacada WorkSpace is most compared with Pega Robotic Process Automation, whereas Zoho Desk is most compared with ManageEngine ServiceDesk Plus, ServiceNow, Serviceaide Intelligent Service Management, SCSM and Spiceworks.

See our list of best CRM Customer Engagement Centers vendors.

We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.