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Compare Jacada WorkSpace vs. Zoho Desk

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Jacada WorkSpace Logo
112 views|89 comparisons
Zoho Desk Logo
498 views|415 comparisons
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
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"For what it does, it's quite cheap."

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Top Answer: The most valuable features are that it's user-friendly, you can customize it the way you want it, and it is very easy to use. You don't need anybody else to configure it.
Top Answer: In terms of pricing, Zoho is economical. They offer a fair price. You can pay either on a monthly or yearly subscription.
Top Answer: Sometimes support is available according to their time slots and they can't fulfill everything I need them to. They give us a time slot but it's not always enough.
Ranking
Views
112
Comparisons
89
Reviews
0
Average Words per Review
0
Rating
N/A
Views
498
Comparisons
415
Reviews
2
Average Words per Review
348
Rating
8.5
Comparisons
Also Known As
WorkSpace
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Overview
With workspace.com you can create a traceability matrix with the touch of a button, quickly verify the fulfillment of requirements, catalog stakeholder feedback, publish documentation, convert requirements to test cases, manage change requests and much more. Workspace.com is available online and on-premise. A free version is available. Signup today.

With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 30-strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company.

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Sample Customers
Telefonica, Kabel Deutschland, Lillian Vernon
Intel, Sears, Daimler, Essilor, Aon Hewitt, Shop Your Way, CoffeeRocket
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company25%
Comms Service Provider24%
Government6%
Wholesaler/Distributor5%
Find out what your peers are saying about Jacada WorkSpace vs. Zoho Desk and other solutions. Updated: September 2021.
540,984 professionals have used our research since 2012.

Jacada WorkSpace is ranked 11th in CRM Customer Engagement Centers while Zoho Desk is ranked 3rd in CRM Customer Engagement Centers with 2 reviews. Jacada WorkSpace is rated 0.0, while Zoho Desk is rated 8.6. On the other hand, the top reviewer of Zoho Desk writes "Cloud-based, easy to use, and inexpensive". Jacada WorkSpace is most compared with Pega Robotic Process Automation, whereas Zoho Desk is most compared with ManageEngine ServiceDesk Plus, ServiceNow, Serviceaide Intelligent Service Management and Spiceworks.

See our list of best CRM Customer Engagement Centers vendors.

We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.