We performed a comparison between Jama Connect and OpenText ALM / Quality Center based on real PeerSpot user reviews.
Find out in this report how the two Application Lifecycle Management (ALM) Suites solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the user-friendly interface."
"You can get full traceability with any other system. It also includes a test module, and you build the traceability matrix incrementally throughout the development process."
"Provides suitable tools for managing regulatory requirements."
"Technical support answers fairly quickly compared to others like IBM or Atlassian. They also offer quite a good knowledge base for advanced cases and how to plan it, etc. via videos that they provide. They are quite useful."
"Jama Connect is a good tool for the entire software development cycle."
"It is good at requirements management and test management."
"I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors."
"The solution's support team was always there to help."
"ALM is a well-known product and is one of the pioneers in providing test management facilities with a 360 degree view of requirements."
"Cross project customization through template really helps to maintain standards with respect to fields, workflows throughout the available projects."
"I found the ease of use most valuable in Micro Focus ALM Quality Center. Creating test cases is easier because the solution allows writing in Excel."
"It has a brand new look and feel. It comes with a new dashboard that looks nice, and you can see exactly what you have been working with."
"I personally found the defect tracking feature very useful in my ongoing project."
"Most of the features that I like the best are more on the analytics side."
"The tools could be useful if we were utilizing them more effectively"
"The initial setup could be better, it's complicated."
"I have inquired about pricing for this solution but have not yet heard anything, so their response time in this regard is something that should be improved."
"I think there's room for improvement, especially with the review process. Reviews should be integrated with requirement evaluation instead of being separate from it. The review should not run parallel to the requirement."
"The user interface could be modernized and the product lacks project management functionalities."
"Test management can be improved. It's not so scalable. The user interface needs to split things into small projects."
"t is rather slow, so the speed of the process and consuming information should be improved. It doesn't have a nice way of viewing information. We would like to see better interfaces for consuming information."
"There are some security concerns with Jama Connect, including two-factor enablement."
"I believe one of the weak points is the reporting side. You must export inter-readable reports from Jama if you do not use the system as a repository for your design history file. Jama is great if you keep it in Jama, but reporting out requires some customization to get it right."
"The Agile methodology is now being used across all the organizations, but in this solution, we don't have a dashboard like Jira. In Jira, you can move your product backlogs from one space to another and see the progress, that is, whether a backlog is in the development stage or testing stage. Micro Focus ALM Quality Center does not have this feature. It is typically very straightforward. You just execute the test cases from it, and you just make them pass, fail, or whatever. They can also improve its integration with Jira. The browser support needs to be improved in this because it supports only Internet Explorer as of now. It does not have support for Firefox, Chrome, Safari, or any other browser. There are also some performance issues in it. Let's say that you are doing the testing, and you found something and are logging the defect. When you try to attach several or multiple screenshots with the defect, it slows down, which is a very common problem people face. I would like them to include a functionality where I am able to see the reports across all the projects. When you have multiple projects, being a manager, I would like to see the reports across all the projects. Currently, there is no single sign-on through which we can get all the information at one place. You need to log into it project-wise. If you have ten projects, you can't view the information in one dashboard."
"Sometimes I do run my queries from the admin login. However, if I want to reassess all my test cases, then I am still doing this in a manual manner. I write SQL queries, then fire them off. Therefore, a library of those SQL queries would help. If we could have a typical SQL query to change the parameters within test cases, then this is one aspect I can still think that could be included in ALM. Though they would need to be analyzed and used in a very knowledgeable way."
"The performance could be faster."
"We have had a poor experience with customer service and support."
"Defect ageing reports need to be included as built-in."
"ALM only works on Internet Explorer. It doesn't work on any other browser. In my opinion, Internet Explorer is generally a bit slower. I would like to see it work on Chrome or on other browsers."
"I'd like to be able to improve how our QA department uses the tool, by getting better educational resources, documentation to help with competencies for my testers."
"There is room for improvement in the scalability and stability of the solution."
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Jama Connect is ranked 13th in Application Lifecycle Management (ALM) Suites with 9 reviews while OpenText ALM / Quality Center is ranked 6th in Application Lifecycle Management (ALM) Suites with 197 reviews. Jama Connect is rated 7.4, while OpenText ALM / Quality Center is rated 8.0. The top reviewer of Jama Connect writes "Agile, well structured, and has a great review module, which makes the design reviews smooth". On the other hand, the top reviewer of OpenText ALM / Quality Center writes "Offers features for higher-end traceability and integration with different tools but lacks in scalability ". Jama Connect is most compared with IBM Rational DOORS, Polarion Requirements, Jira, IBM Rational DOORS Next Generation and PTC Integrity, whereas OpenText ALM / Quality Center is most compared with Microsoft Azure DevOps, OpenText ALM Octane, Jira, Tricentis qTest and Codebeamer. See our Jama Connect vs. OpenText ALM / Quality Center report.
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