Compare Jamf Pro vs. Microsoft Intune

Jamf Pro is ranked 1st in Enterprise Mobility Management (EMM) with 34 reviews while Microsoft Intune is ranked 3rd in Enterprise Mobility Management (EMM) with 9 reviews. Jamf Pro is rated 9.6, while Microsoft Intune is rated 7.2. The top reviewer of Jamf Pro writes "Saves us time, provides better visibility into our environment, and keeps our staff and students focused on their work". On the other hand, the top reviewer of Microsoft Intune writes "It helps restrict certain access to mobile devices. But, it is Samsung knox centric". Jamf Pro is most compared with Microsoft Intune, VMware AirWatch and Cisco Meraki Systems Manager (MDM+EMM), whereas Microsoft Intune is most compared with VMware AirWatch, Jamf Pro and IBM MaaS360. See our Jamf Pro vs. Microsoft Intune report.
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Jamf Pro Logo
9,634 views|7,114 comparisons
Microsoft Intune Logo
38,455 views|28,342 comparisons
Most Helpful Review
Find out what your peers are saying about Jamf Pro vs. Microsoft Intune and other solutions. Updated: January 2020.
396,781 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most valuable features are the restrictions, Lost Mode, Self Service, and full implementation of anything Apple will let MDM manage.The time that we save in hours for new deployments, redeployments, application upgrades and OS upgrades more than makes up for the cost of the product.Automating the refresh of the devices is huge for both sides of the end-user experience.The Self Service feature, which allows us to make apps available to our staff and students was essential.The design of the GUI, as compared to other solutions, really makes a difference.Policies are a great feature that allows us to push certain restrictions to devices that require them, such as the younger generation of students we have.The features that have been the most life-saving for us are pre-stage enrollments and self-service.The full API lets us write custom scripts and apps to enhance even further the end-user experience.

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It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails.The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me.It is a very helpful solution.We have a BYOD policy, and this solution helps us manage our devices.It is a helpful tool to manage BYOD policies.In terms of technical support, you will get an immediate response.It's really easy to access....Intune itself integrates with that entire Microsoft ecosystem. As an individual product itself, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune... so you have that single dashboard.

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Cons
Technical support is in need of improvement.Jamf doesn't make the Cloud file system visible so there are rare occasions where the local repository and Cloud repository get out of sync.Some improvement can be made in the customer service realm, while also making additional training level courses available for online study and exam-taking.I would like to be able to see what policies and configuration profiles are tied to what Smart/Static groups.I would love to see an integrated ticketing system built-in, better reporting templates to help analyze the data (software usage, etc.), and integration with FREE SSL Cert (letsencrypt.org) with auto-renewal.An in-house chat room would be a great way to communicate with your team when you aren't physically present with them.The ability to ask a device to run a policy regularly would be a real advantage.A more modern UI in the next release will make the product absolutely perfect.

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Intune should be much more granular in terms of supporting more Android cellular devices.I think there should be a better tracking of the cell phones used on the Intune.I think that there is room for improvement with the reporting. If this is done, it will be a better product.There are a few security features that are not available in Microsoft Intune, when compared to other products.There are a couple of issues with stability.I would like to see micro VPN. I like the way that some of the other providers have done something similar where, as you open that app on an end-point device, it creates a micro VPN straight into your device, which is quite a nice little feature. Also, Microsoft Intune relies heavily on its fellow products in the suite. It would be nice if Microsoft Intune could stand on its own two feet.It needs incorporation of Knox, ZeroTouch, etc.It needs certificate provisioning for S/MIME purposes.

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Pricing and Cost Advice
I know that as a school we get a discounted price, which is good because without it we would not be able to afford it.The cost of Jamf is certainly worth the investment.Licensing cost is dependent on the footprint and foreseen growth.Setup and licensing prices are getting to be too high.The setup is pricey upfront for support and setup.The total ROI is worth every penny.With respect to pricing, Jamf Pro is the better bet.If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer.

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The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360.I have no comment on pricing of the solution.The purchase of the product was handled by someone else.Microsoft Intune is a cost effective choice. It is less expensive than other products on the market.There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products.

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report
Use our free recommendation engine to learn which Enterprise Mobility Management (EMM) solutions are best for your needs.
396,781 professionals have used our research since 2012.
Ranking
Views
9,634
Comparisons
7,114
Reviews
32
Average Words per Review
286
Avg. Rating
9.8
Views
38,455
Comparisons
28,342
Reviews
7
Average Words per Review
334
Avg. Rating
7.1
Top Comparisons
Compared 53% of the time.
Compared 24% of the time.
Compared 48% of the time.
Compared 13% of the time.
Compared 8% of the time.
Also Known As
JAMF Software Casper SuiteIntune
Learn
JAMF
Microsoft
Overview
A complete Apple management solution for IT pros to empower users and simplify the deployment, inventory, and security of Macs, iPads, and iPhones. Designed to automate device management for you while driving end-user productivity and creativity, Jamf Pro (formerly Casper Suite) is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.

Intune is a cloud-based service in the enterprise mobility management (EMM) space that helps enable your workforce to be productive while keeping your corporate data protected. With Intune, you can:

  • Manage the mobile devices your workforce uses to access company data.
  • Manage the mobile apps your workforce uses.
  • Protect your company information by helping to control the way your workforce accesses and shares it.
  • Ensure devices and apps are compliant with company security requirements.
Offer
Learn more about Jamf Pro
Learn more about Microsoft Intune
Sample Customers
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela'sMitchells and Buzzers, Callaway
Top Industries
REVIEWERS
K 12 Educational Company Or School31%
University17%
Healthcare Company14%
Non Profit7%
VISITORS READING REVIEWS
Software R&D Company33%
K 12 Educational Company Or School11%
Comms Service Provider9%
Media Company6%
VISITORS READING REVIEWS
Software R&D Company29%
Comms Service Provider12%
Manufacturing Company6%
Government5%
Company Size
REVIEWERS
Small Business24%
Midsize Enterprise37%
Large Enterprise39%
REVIEWERS
Small Business16%
Midsize Enterprise16%
Large Enterprise68%
VISITORS READING REVIEWS
Small Business2%
Midsize Enterprise7%
Large Enterprise91%
Find out what your peers are saying about Jamf Pro vs. Microsoft Intune and other solutions. Updated: January 2020.
396,781 professionals have used our research since 2012.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.