We performed a comparison between Ivanti Neurons for MDM and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two UEM (Unified Endpoint Management) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is user-friendly, and the performance is also good. It is a convenient product"
"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."
"It has a useful device management feature."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"It is a very helpful solution."
"I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"It's normally able to meet 100% expectations of our customers."
"The most important thing for me is the autopilot feature."
"The company provides great customer service."
"The user interface is user-friendly."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"It's effective in what it is able to achieve and it's easy to use."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"We found the initial setup to be simple."
"The solution has good integration with Google and has high performance for our Mac fleet of devices."
"The zero-day support regarding new Apple hardware and Apple operating systems is very good."
"Patch management and associated policies help us manage and update our fleet's software."
"Apple School Manager integration and access to VPP content made the integration of devices into our fleet flawless and application installation much simpler and faster."
"It is a first-rate product and well known in the industry as the gold standard for Apple device management."
"As an administrator, I really love the integration with Apple Business Manager."
"I have found the most valuable feature to be the policies."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"It would be helpful if there was proactive remediation."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."
"It needs certificate provisioning for S/MIME purposes."
"The mobile and tablet-based versions need improvement because they are not completely user-friendly, compared to the web version. Also, data synchronization with our existing asset manager, the synchronization between multiple assets and multiple devices, takes a lot of time due to the security scanning. It should be reduced."
"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"The interface is complicated and not very easy to use."
"MobileIron UEM could improve the monitoring of devices."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"We would like the initial setup to be simpler."
"UI needs an upgrade, feels very outdated."
"The solution needs cheaper training."
"One feature or improvement that would be awesome is some sort of mobile app from Jamf that can be used to alert admins of custom alerts."
"The on-going improvements & innovation that Jamf provides over time is something that needs to be maintained, as it is what is needed to fulfill a business & team need at the right time."
"The cheaper Jamf School is also a product that has been acquired and decked out to meet more educational needs for a good price. Some features of Jamf School aren't (yet?) available in Jamf Pro and for educational users/customers of Jamf Pro, it would beneficial to have these available in the Pro version too."
"I would like to see improved integration of some of the additional tools that users create within Jamf itself."
"Patch Management needs work to be efficient."
"We would love to see the ability to have settings apply to mobile devices on a time schedule. This would allow us to plan some tasks ahead of time."
"There needs to be a mass policy change tool."
Ivanti Neurons for MDM is ranked 5th in UEM (Unified Endpoint Management) with 5 reviews while Jamf Pro is ranked 1st in Mobile Device Management (MDM) with 103 reviews. Ivanti Neurons for MDM is rated 7.4, while Jamf Pro is rated 9.6. The top reviewer of Ivanti Neurons for MDM writes "Feature-rich, easy to use, and has responsive technical support". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". Ivanti Neurons for MDM is most compared with VMware Workspace ONE, Ivanti Avalanche, IBM MaaS360, ManageEngine Endpoint Central and Matrix42 Enterprise Mobility Management, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and Sophos Mobile. See our Ivanti Neurons for MDM vs. Jamf Pro report.
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