We performed a comparison between Citrix Endpoint Management and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two UEM (Unified Endpoint Management) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"It's normally able to meet 100% expectations of our customers."
"In terms of technical support, you will get an immediate response."
"The most important thing for me is the autopilot feature."
"There has been a noticeable increase in productivity for both my organization and clients."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"The stability is good."
"The product is capable of acting in many different ways to help secure architecture."
"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."
"The MAM applications of the product are great."
"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."
"We have seen improvements in compliance management on the devices."
"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."
"I have found the most valuable feature to be the policies."
"Policies are a great feature that allows us to push certain restrictions to devices that require them, such as the younger generation of students we have."
"Integration with Apple's DEP program and the ability to image systems quickly and efficiently is one of the best features. I use Jamf Pro to push out remote access tools that allow us to help our users with issues that require more "hands-on" than only MDM can provide, which is nice as well."
"The Smart Groups have been very beneficial for quick reporting when a critical, out of cycle patch is required."
"The most valuable features are the Jamf agent and the API."
"One of the key features that I liked the most and a lot of the customer value as well is the geofencing. Geofencing is geographical locations. If the device is on a particular premise, then the policy applies. And when the device is not there, the policy goes away."
"The ability to put a device into a lost mode state that will report locations as it checks in has allowed us to retrieve so many lost devices."
"Jamf Pro is the only product we can use at the moment because they are ahead of their competitors in zero-touch deployment for the end-user. Jamf Pro has a self-service feature that has helped us minimize our support cases. That's a feature the customers like very much."
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"Deploying an app can be a complex process due to dependencies."
"There should be more focus on mobile device security and integration."
"Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune."
"It would be better if they can reduce the cost of the license."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"Requires integrating with ABM before enabling some of the features."
"Support for inventory management of Apple devices should be added."
"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."
"The tool’s battery usage was high."
"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."
"The reporting needs to be improved so that generating them is more user-friendly."
"The on-going improvements & innovation that Jamf provides over time is something that needs to be maintained, as it is what is needed to fulfill a business & team need at the right time."
"I think it would be best if Jamf had support tiers."
"The patch management needs improvement in Jamf Pro."
"Inventory reporting could be better, however, that is already slated to improve with some of the new features Apple has announced in WWDC 2022."
"It would be nice if Jamf added an onboarding tool integrated into Jamf Connect during the automated DEP enrollment workflow. It would also improve the user experience if Jamf integrated native macOS notifications, with the option to interact within the notification center."
"One feature or improvement that would be awesome is some sort of mobile app from Jamf that can be used to alert admins of custom alerts."
"I think that there should also be more integrations with Jamf that could better the intelligence-gathering when making business decisions."
Citrix Endpoint Management is ranked 7th in UEM (Unified Endpoint Management) with 10 reviews while Jamf Pro is ranked 1st in Mobile Device Management (MDM) with 103 reviews. Citrix Endpoint Management is rated 8.2, while Jamf Pro is rated 9.6. The top reviewer of Citrix Endpoint Management writes "Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". Citrix Endpoint Management is most compared with VMware Workspace ONE, MOBI, ManageEngine Endpoint Central, Cisco Meraki Systems Manager (MDM+EMM) and CyberArk Identity, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and IBM MaaS360. See our Citrix Endpoint Management vs. Jamf Pro report.
We monitor all UEM (Unified Endpoint Management) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.