We performed a comparison between Fortra's JAMS and Redwood Software - Workload Automation Edition based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Fortra's JAMS is highly regarded for its impressive job dependency tracking and visualization, as well as its automation features such as File Watchers. Redwood Software is praised for its robust job definition capabilities and user authority restrictions. It also excels in error handling and integration with multiple systems.
Fortra's JAMS product has room for improvement in various areas such as its client interface, search capability, handling of exceptions, ACL area, troubleshooting, encryption code, and PGP engine. Redwood Software could enhance its reporting features, monitoring and alert service, user interface, cloud-native features, documentation, customer support, value-added features, security standards, UI, application integration, data pulling, and graphical user interface.
Service and Support: Fortra's JAMS product has excellent customer service. The team is responsive, knowledgeable, and helpful, providing quick solutions. Customers appreciate the documentation and training. Redwood Software's customer service is generally positive but can be improved. The support team delivers good service, but Fortra's JAMS stands out for its responsiveness and comprehensive support.
Ease of Deployment: Users found the initial setup for Fortra's JAMS to be simple and efficient, with clear instructions provided on the webpage. Tasks were deployed quickly. Redwood's setup was described as complicated and time-consuming. Some users struggled due to the large number of jobs and the complexity of the existing system.
Pricing: Fortra's JAMS has a setup cost for the first year, with an additional annual maintenance cost. Users find this pricing fair and reasonable compared to other solutions. Redwood offers a unique pricing model based on the number of job executions. While the setup cost may be slightly expensive, users believe it is worthwhile due to the product's value and user framework.
ROI: Fortra's JAMS has been shown to be a budget-friendly solution that enhances efficiency and saves time. Evaluating Redwood Software's ROI is challenging, but users have noticed favorable outcomes and given it high ratings.
Comparison Results: Fortra's JAMS is the preferred option when comparing it to Redwood Software - Workload Automation Edition. JAMS is praised for its ease of setup, ability to handle job dependencies, automation capabilities, extensive troubleshooting logs, and user-friendly interface. Users also appreciate the reasonable pricing, positive return on investment, and highly rated customer service.
"Being able to create a series of chained jobs, which are basically linked jobs is valuable."
"JAMS is easier to use and cheaper than our previous solution. The installation is more straightforward, and JAMS has a graphical user interface, so it's more accessible."
"It makes everything that we want to do so much easier. We have had a number of instances in the past where we have had developers who have been working on a project, and even though we have had JAMS for all these years, they will create some SQL Server Agent job, or something like that, to run a task. When it is in code review and development is complete, the question always comes around, "Can JAMS do this?" The answer has always been, "Yes." Pretty much anything we have ever developed could be run by JAMS."
"I find the historical tracking feature of JAMS invaluable for reviewing past events."
"Our company is based on data. Everything we do is data-driven, so it has been very valuable having one place where we can process all of the data and do batch schedules with chunks of data."
"While I appreciate the other features, the agent stands out for its ease of installation and configuration for JAMS monitoring."
"The fact that we no longer need to use Excel spreadsheets is huge. Before JAMS, every group was keeping track of their own batch jobs. Nobody really knew what the other jobs were. So, if jobs failed, other groups wouldn't necessarily know. With JAMS, everything is done through a single scheduler. You can choose who to notify."
"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."
"One of Redwood Software's features that I liked was its event-driven automation, which allows IT teams to respond to real-time events, alerts, and notifications from numerous systems."
"It conjures simplicity from the depths of complexity, effortlessly shouldering burdensome workloads."
"It is very easy and easy to use, and minimal supervision is required to run it."
"There are various ways in which you can construct jobs depending on your business needs and requirements."
"This product is simple and easy to use."
"Redwood helps us to schedule batch jobs on a daily, weekly, and yearly basis to keep the business running smoothly."
"Redwood is more flexible and we can schedule the tasks based on different time zones."
"Its monitoring and alerting features are what I found the most valuable."
"When looking at a folder in JAMS with many jobs, it would be good to have better information in the list display of what's inside those jobs. We get some information, but other important details are missing."
"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."
"Sometimes the UI is not the most responsive I've ever used. But because it does its job, I don't complain."
"One thing that I know that the JAMS people said that they were working on that would be huge for us is a search capability so that you could search for tasks. It may be available in version 7 or in a future release of 7. I think that's on their roadmap. But right now, for us to do a search, we have to search through database queries."
"The client is horrible. Every time JAMS puts out a survey on what they can improve, I always say, "The client: When you are setting up jobs, it is quite horrible." The response has been, "Well, we are just using the Windows foundation," and I am like, "Why isn't it only your product?" We can get around it now that we know its quirks, but it is not the most user-friendly of tools out there. The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back. It is not user-friendly at all."
"It is important to receive notifications if a charged job fails and SQL is halted. JAMS does not provide halted notifications by default, which is a critical feature that needs to be added."
"It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."
"As an admin, I would like to have a web-based GUI instead of a client application that we have to install on our PCs."
"It would be nice if Redwood RunMyJobs could work on different systems."
"Enhancing the user interface would make it more appealing and accessible to a wide range of users."
"Redwood automation software could be made more user-friendly and intuitive, making chores and automation processes easier for users to complete."
"The product can improve customer service."
"Due to the abundance of competing automation technologies available on the market, connectivity with any cloud platform can be improved."
"There is a lack of resources and product documentation which, if included, would help to gain more knowledge about the application."
"The reports are downloaded in .CAR file format, which makes it difficult to convert to an Excel file."
"The addition of machine learning capabilities could help Redwood Workload Automation Software better predict job and workflow performance, detect anomalies, and optimize operations based on historical data."
Fortra's JAMS is ranked 5th in Workload Automation with 27 reviews while Redwood RunMyJobs is ranked 3rd in Workload Automation with 30 reviews. Fortra's JAMS is rated 9.0, while Redwood RunMyJobs is rated 9.6. The top reviewer of Fortra's JAMS writes "We can scale up our organization's scheduling and automation without having to add staff to the department". On the other hand, the top reviewer of Redwood RunMyJobs writes "Simple to use, increases CPU speed, and reduces the cost of machine time". Fortra's JAMS is most compared with Control-M, Tidal by Redwood, AutoSys Workload Automation and VisualCron, whereas Redwood RunMyJobs is most compared with Control-M, Stonebranch, Tidal by Redwood and AutoSys Workload Automation. See our Fortra's JAMS vs. Redwood RunMyJobs report.
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