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JenniferSoft Logo
241 views|164 comparisons
New Relic Logo
24,674 views|19,573 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between JenniferSoft and New Relic based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
767,319 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The dashboard is a valuable feature."

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"New Relic has helped us in terms of the optimizing our print and loading times.""It has helped my organization to dive deeper into the application using the APM module is very helpful.""The VPN is one of the solution's most valuable features for us.""The most valuable features are infrastructure monitoring and application performance monitoring (APM).""The most important thing is that it tells us where the latency in throughput and response time are.""Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause.""The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful.""It has prevented failures from occurring in our production environment."

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Cons
"The solution is pricy and has room for improvement."

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"The solution must provide better support for Azure Web Apps service.""I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow.""We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it.""There were some settings we had issues with.""The price needs improvement.""The customization of the start and end time is kind of cool.""I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy.""How granular I could go down at looking at certain data, especially related to the operations, is limited."

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Pricing and Cost Advice
Information Not Available
  • "New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
  • "The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
  • "Cost is significant with a lot of extras."
  • "It would be nice if we could buy it annually instead of monthly."
  • "If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
  • "I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
  • "There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
  • "They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
  • More New Relic Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The dashboard is a valuable feature.
    Top Answer:The solution is pricy and has room for improvement.
    Top Answer:I use JenniferSoft to monitor the performance and transaction traces of our applications.
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:It allows the restriction of privileges and control of users.
    Top Answer:The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licensing on-premises as well.
    Ranking
    Views
    241
    Comparisons
    164
    Reviews
    1
    Average Words per Review
    216
    Rating
    8.0
    Views
    24,674
    Comparisons
    19,573
    Reviews
    32
    Average Words per Review
    531
    Rating
    8.2
    Comparisons
    Dynatrace logo
    Compared 18% of the time.
    Datadog logo
    Compared 13% of the time.
    Elastic Observability logo
    Compared 8% of the time.
    Grafana logo
    Compared 8% of the time.
    Azure Monitor logo
    Compared 6% of the time.
    Also Known As
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    Learn More
    Overview

    JenniferSoft Application Performance Management (APM) is a system management methodology that focuses on monitoring and managing application software performance and service utilization. Also, it is a tool that helps system availability and stable operation by monitoring and analyzing performance of operating systems. JENNIFER provides comprehensive and integrated performance monitoring through its many dashboard views, which include Real-user Monitoring and Real-time Topology. JENNIFER analyzes statistical data regarding system resources, application performance and errors with a view to achieving continuous and optimal service availability. JENNIFER's continuous monitoring helps with rapid detection and troubleshooting of performance problems. That can help prevent the problems from affecting service availability later. And minimizing system downtime and improving overall performance at the application and system levels greatly improves customer satisfaction.

    New Relic is a versatile tool that can be customized to fit the needs of different organizations. Its primary use cases include performance monitoring, time series analysis, infrastructure monitoring, synthetic monitoring of APIs, and providing insight into UI performance. New Relic APM is a popular application monitoring tool that provides in-depth observability of an application's performance, including database queries, website response times, and page load times. 

    The solution provides clear information and a complete picture of what is happening in the organization's system, allowing for easy monitoring of servers and providing value in code detection and resolution and user experience metrics.

    Sample Customers
    Standard Charter, SAS, SK, Mini Stop, AIG, SMBC, Prudential, Samsung, 3M, Meritz, LG, CJ, Pasco, Metr Asia Capital
    World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
    Top Industries
    No Data Available
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company18%
    Media Company9%
    Retailer8%
    VISITORS READING REVIEWS
    Educational Organization29%
    Financial Services Firm14%
    Computer Software Company11%
    Manufacturing Company5%
    Company Size
    No Data Available
    REVIEWERS
    Small Business35%
    Midsize Enterprise30%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise36%
    Large Enterprise50%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    767,319 professionals have used our research since 2012.

    JenniferSoft is ranked 50th in Application Performance Monitoring (APM) and Observability with 1 review while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. JenniferSoft is rated 8.0, while New Relic is rated 8.6. The top reviewer of JenniferSoft writes "Easy to deploy, stable, and scalable". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". JenniferSoft is most compared with Grafana, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.