Reviewer92674Head of RPA COE at a transportation company
Marion D'silvaProcess and Performance Improvement Consultant at a consultancy
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It removes the burden of having to do some tasks manually. However, we are just using it in production for a single project. It saves us a lot of time in terms of extracting that information. So far, it has made a big impact."
"It is a one stop solution for automating process. The modular way that is assigned and works together follows a certain logic, and it encompasses a wide range of processes in a very structured and logical manner."
"The way Jiffy.ai integrates into existing infrastructure has been great for us. Our company is pretty stringent when it comes to cyber security and integrating with our apps... We've definitely had very strong scrutiny over this platform and this work, and even within that, it's been really successful at being able to integrate."
"With the customization option, we can write custom expressions using its compatibility with Python or other programming languages."
"The most valuable feature is the computer vision or OCR. That has a lot of use cases in real life. A lot of man hours can be saved, as we've seen in the finance processes... The feedback I have gotten from the team is that the OCR is quite powerful."
"The biggest driver was the cost savings. We wanted to improve productivity and save costs. Therefore, we gave most of the mundane tasks currently being done by a human to a bot. Some of the mundane tasks were reading invoices and keying in the data. We are talking about 15,000 documents every day. That is a huge volume that needs a lot of people. With the bot, it is just a fraction of the cost, because there is a huge savings in terms of manpower."
"The development time for ProcessRobot is very good compared to other solutions."
"The most valuable features of this solution are the cost and ease of use, it's very simple."
"The interface is user-friendly."
"This product is the best in terms of price and capabilities."
"It is very easy to learn and use. It is quite useful for any sort of back-office work. Any kind of work with low and medium complexity is very doable in ProcessRobot. For higher complexity, some refinement is required, but it is doable."
"I have found the scheduling and email notifications features to very good compared to other RPA tools I have used."
"Initially, in version 3, Jiffy.ai did not have support for containerization. In our environment, we are heavy users of containers and container illustrators. So, the initial deployment option was running based on individual hosts that we deployed in the cloud. That created a singularity in the way that we deployed services in our system."
"The solution has just not closed the gap of being accessible to non-IT users. If you are a non-IT person, then this all looks like gobbledygook. Maybe that is something that can be improved upon."
"I believe this is also being addressed, but a lot of the platform work, as we were putting in new versions or making some updates, was, ironically, very manual. It's improved greatly, but I would imagine that's an area that they're probably still working on, on the backend, to help when it comes to what we need to do for platform support."
"When using UiPath automation, we could just Google issues if we were stuck with something. In the initial days with Jiffy.ai, we could not get that type of information from Google because there wasn't much of a community."
"The UI or the UX has room for improvement. The approach for designing the workflow is not that straightforward. It's quite difficult."
"They are still new in the market. Or, at least, they are still a small player. They require a lot of improvement in terms of learning material as well as the community developers. If you compare Jiffy.ai to an established solution, like UiPath, you can go to YouTube and find a lot of learning material posted by UiPath, partners, and other people in the community. However, for Jiffy.ai, you won't find that available in the market. Because of this it is very hard for us to find talent in the market. Most of the developers in the market are used to the bigger players. For Jiffy.ai, if you search a resume because you are trying to find someone who has used Jiffy.ai, you won't be able to find it. So, when we onboard a new person, we want them to learn this new system, but it is a bit hard for them to pick up because there are no external learning materials on the Internet."
"Better support is needed for building custom components on top of ProcessRobot."
"They need to come up with a little more on AI and precision discovery path to be able to record the processes."
"We are looking to see more features implemented there are already available in UiPath or Automation Anywhere."
"This solution should be more resilient, with robots more capable of recovering after an error."
"It should be more stable, and their technical support should be faster. It should also have more integration with tools from other vendors, such as SAP and Oracle, and technology partners, such as Salesforce."
"In an upcoming release, the exception handling mechanism could improve. The issue that we are facing is whenever there is a failure in any of the middle execution and if you wanted to navigate it to the end of the last line of execution, we do not have this feature available. If we had this feature it would make it even more stable."
"The pricing and license make sense. They have a model based on the concurrency of the workforce, which is very suitable in our case. The savings are great on the licensing cost."
"The licensing is not expensive; it is quite cheap. The expensive part is to support and maintain it. Understandably, we engage them to do a lot of work that could have been done by our own staff, if we had an RPA team. I wouldn't hold that against them. It is just that the cost of support is on the higher side for us."
"I like that it is very cost-efficient."
"If cost is of concern, then start with Jiffy. If cost is not your main concern there are a few premium products out there, but they come with a huge price tag."
"The pricing is quite competitive. As a small player in the market, they are quite aggressive in their pricing. With the features that they offer, it is quite worth the value."
"There is flexibility in pricing."
"This is a cost-effective product and now that it has been acquired by Microsoft, we don't expect the cost to increase with the next release."
"The pricing of this solution is very good and for me, it's the best option there is."
"Licensing is on an annual basis."
"The price of the solution is reasonable."
ProcessRobot is a leading enterprise RPA platform, including enterprise-grade security and controls, with links to best-of-breed AI technologies.
ProcessRobot empowers enterprises to dramatically reduce operational costs, increase efficiency, improve productivity and accelerate performance.
Automate routine operations across your entire organization and unleash your potential. Organize structured workflows and enjoy better data quality eliminating human error and focusing on higher priority, value-added initiatives. Say goodbye to costly implementations and do more things in less time.
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Softomotive is one of the leading worldwide providers of Robotic Process Automation solutions, trusted by more than 8,000 companies worldwide.
Softomotive provides the smoothest RPA journey by allowing you to start small, learn quickly and scale seamlessly. This helps to reduce overall project risk and avoids high up-front costs which can make achieving a positive ROI that much harder.
Softomotive recognises that when it comes to automation one size does not fit all. We are the only provider of process automation technology to offer a portfolio of solutions designed to meet the diverse needs of individuals, small teams, growth companies, and large enterprises. Both attended and unattended process automation solutions, which share the same underlying automation engine for a seamless transition, are delivered through powerful, robust RPA technology. These range from a standalone desktop solution to a server-based, distributed Enterprise RPA platform, both of which are quick to deploy and provide the best value for money
Jiffy.ai Automate is ranked 10th in Robotic Process Automation (RPA) with 6 reviews while ProcessRobot by Softomotive is ranked 14th in Robotic Process Automation (RPA) with 6 reviews. Jiffy.ai Automate is rated 8.0, while ProcessRobot by Softomotive is rated 8.2. The top reviewer of Jiffy.ai Automate writes "One stop solution for automating a wide range of processes in a very structured, logical manner". On the other hand, the top reviewer of ProcessRobot by Softomotive writes "Process automation that is easy to use and the pricing is flexible". Jiffy.ai Automate is most compared with UiPath, Automation Anywhere (AA) and Blue Prism Cloud, whereas ProcessRobot by Softomotive is most compared with WinAutomation by Softomotive, UiPath, Microsoft Power Automate, Blue Prism and Automation Anywhere (AA). See our Jiffy.ai Automate vs. ProcessRobot by Softomotive report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.