We performed a comparison between Jira Align and Rally Software based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features in Jira Align are the dashboard and the reporting feature."
"I like the way the UI functions."
"The technical support services are excellent."
"The OKR experience is great."
"I've had no issues with Align's stability."
"Jira Align helps us manage communication and tasks for a variety of teams without overlap."
"The most valuable feature is that engineers can access the Jira database and just search for the tasks that are assigned to them. They can then update the status on their own in those records that are assigned to them."
"Being able to do PI planning using the program levels is most valuable. I find that the program-level reporting is most useful."
"The effect of these kind of tools drives the way you organize things. It helps you shape the way you flow."
"It's a good platform to keep track of all the user stories across all projects. So rather than having one off Excel spreadsheets with all of the requirements, it is a good place to have all of that."
"We can work better and at a higher quality, than we were able to before."
"The metrics - collecting metrics. It's because we've used several other tools in the past, and they don't give you a full indication of how well your teams are performing, at a portfolio level, at a product level, and at the team level."
"Having that view into features and roadmap from product to delivery teams, and where they are going, then execute on."
"The reporting, and being able to roll that up across the verticals, was an important selling point for us."
"We've actually used it for virtual PI planning. We have teams in different locations, and we actually virtually do PI planning, big-room planning, using the tools."
"We use the roadmap features, and we're getting better at using dates to use the roadmap so that we can see if we're on target for work."
"There are fewer customization options in Jira Align due to how it was designed."
"Someone who is new to Jira or doesn't have many years of working experience in Jira Align gets easily lost because everything looks the same in the product."
"Deployment was very complex."
"I would like to see Jira Align merge and integrate better with Jira as a whole. A lot of the time, the data from Jira won't map very well into Jira Align."
"One area for improvement is that Jira Align's double menu and multiple menus can be difficult for new users."
"I've encountered limitations in using Jira Align for certain aspects, particularly in implementing OKRs. Jira Align's highest hierarchy is Epic, which may not always align perfectly for specific initiatives. Additionally, while Jira Align offers functionality for tracking OKRs and generating dashboards, I've found that it lacks in some areas. As a result, we've explored alternative solutions that better meet our needs in these areas. Its Kanban feature is also limited."
"AI is utilized worldwide; they could implement the functionality for notifications and other organizational operations in the product."
"One of the biggest issues I found in the new version was once we clicked on one of the tasks that were specifically for our group and went to look at the other portfolios in other areas we had to browse all the way back to the beginning. If you click the back button, it would not work, it stayed the same place. Additionally, if you click on page B, but then you wanted to go back to page A it would not go back to page A. You would have to browse back to the portfolio and then find your group again and open it. This was the only issue that I had with it and I am not sure if it is a Jira issue or it was because of the way the site was laid out."
"It requires better scalability for the implementation of the whole suite. We do not use it in that fashion, and visibility is sometimes a problem."
"I think the interface could be a little bit more visual and less wordy. Right now, it seems like it's just a lot of text on the page. In other ticketing systems where it's more visual, you can see more of a flow. But in this one it's more just a list of tasks. I would like to see that a little bit better, especially considering it has so many great organizational features, like child tasks, different artifacts. It would be great to see it presented more appropriately."
"In Rally Software, the connection with GitLab and GitHub needs improvement."
"There's a lot of support for Scrum and Agile, but it needs something for the Kanban side."
"What I don't like about it is that it is really hard to find old work to reference information and use the reporting section of the application in terms of trying to analyze trends. If I am trying to find out which interfaces took this long and I want to compare and measure improvement from one quarter to another quarter, the reporting mechanism within Rally is very troublesome. They have an Excel plugin that you're supposed to use, but you literally have to pull the raw data out before you can do the analysis. You can't do it within Rally, and if you can, it is a secret, and I don't know how to do it. It should have better, easier, and user-friendly reporting without having to use the Excel add-in. It is very clunky. There is a lot of data in there, but it is not organized in such a way that makes it intuitive. You really have to kind of look for where do you put your documentation or dates. Some customization is available, but it is not plug-and-play like Jira. When I switched from TFS to Jira, I just went and started using Jira, whereas with Rally, you kind of have to really get in and figure out what you need to do before you set stuff up, or you're going to get yourself stuck. You can just start using Jira and be successful."
"It's a bit cumbersome to manage the Project Picker. As we sunset teams or projects close out - but we still have test cases tied to those teams or projects that are being used in other spaces - we have this monstrous list in the Project Picker that becomes really difficult to manage and find, and we can't clean that up ourselves. It would be nice if it was easier to do that and not lose your history."
"I'd like the ability to customize reports without having to incur Professional Services, or having to write my own code GitHub and then implement that as a custom report. That's untenable. It's not sustainable."
"I wish there was a view, like the Kanban view, where you could see the parent, and see all the children visually, so you could drag and drop where you want it to go. Something like that might help."
Jira Align is ranked 3rd in Enterprise Agile Planning Tools with 35 reviews while Rally Software is ranked 7th in Enterprise Agile Planning Tools with 116 reviews. Jira Align is rated 8.0, while Rally Software is rated 8.2. The top reviewer of Jira Align writes "Creates visibility, has lots of reports, and removes silos". On the other hand, the top reviewer of Rally Software writes "A solution that enables users to accurately estimate the time required for building large software projects". Jira Align is most compared with OpenText ValueEdge, ServiceNow Strategic Portfolio Management, JIRA Portfolio, Planview AgilePlace and Targetprocess, whereas Rally Software is most compared with Microsoft Azure DevOps, Jira, TFS, OpenText ALM / Quality Center and Digital.ai Agility. See our Jira Align vs. Rally Software report.
See our list of best Enterprise Agile Planning Tools vendors.
We monitor all Enterprise Agile Planning Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.