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Read 35 Jira reviews.
71,543 views|62,274 comparisons
Most Helpful Review
Find out what your peers are saying about Atlassian, Planview, Microsoft and others in Project Management Software. Updated: August 2020.
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
We use it for capacity planning. We need to gauge and assess whatever is coming to our pipeline and then everything comes to the pipeline, appears as a pic, and then based on that, we create the story points and we take it from there.There are a lot of different plugins for Jira. Unfortunately, we did not test so many and the big pain point for us is the rigorous handling and the roadmap of Jira. We have a portfolio and structure plugin and we have our story map plugin in JiraThe feature that I have found most valuable is that it is a quite powerful user tracking system.The most valuable aspect of this solution is its ability to connect everything together.The feature that I have found most valuable is its ease of use. I don't need to train anyone to use it, I just give them access and they can use it to add comments, move their issues, change the status, monitor, read, and so on.It's easy to understand, and easy to navigate.The user story map is excellent. The features can be composed into stories and they can be allocated to each of the sprints in a program increment. It allows you to see all that in the user story map, and you have various dashboards to see the stories in various views. You can see them as a backlog view, for example, or you can see as an actual sprint view.The most valuable feature is managing software development.

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The solution's ease of use is its most valuable aspect.It is a scalable solution. We have been able to manage larger scale projects easily using this solution.It is easily adaptable. In addition, it is easily used on mobile applications.

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Cons
A more organized hierarchy is important. Reporting and JQL create issues for me. They do not completely cover the reporting part that I need to report in terms of my capacity to plan. In the same token, there is no record at this very moment to provide me with one export with epics story points, tasks, or issues and their sub-tasks at the same time.The performance is not so good sometimes. I know that fully depends on the implementation and the IT environment of Jira or the version of Jira installed. The performance is sometimes not so good. I would like to have a better response time from the Jira server. And it fully depends on the administration side of the Jira.Jira is a little bit old fashioned, it could be more user friendly.I have to go through a lot of processes to consider it done. I have to log in then change the logins and make it interesting. It's not so good for testing.There is a difference between their cloud and their server versions. The next-gen project, which is an advanced feature that allows you to visualize the road map of your delivery over multiple products and over time, is not available yet for the sever version. It appears there in the list, but it's still not right. I've tried to use it many times and I am watching the device show their tracker, but it seems they intentionally want this to increase the utilization of the cloud instead of the server. It is really a nice feature and it's a shame that we don't have it.it would be helpful to have a better tutorial for learning and to have a better understanding of what the features are and what they do.Whenever you edit a story, whatever you have changed takes a bit of time to save.The help desk and services management features are in need of improvement.

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It would be useful if the solution allowed us to share files or project schedules. You may get that with the cloud version. However, it's not available on the on-premises versions.It may be considered expensive.In terms of tech support, it took a long time for them to resolve a ticket.When a lot of users logged onto the site, it took a big toll on the service. Therefore, there is a scalability issue.Work needs to be done on collaboration with SharePoint.

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Pricing and Cost Advice
I don't feel that price is an issue.To try this solution, use their cloud offering to get familiar. After that, it's in my view worth the money.Licensing is on a monthly basis, and it is based on what you use.We feel that the product is a good value for the cost.

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It has features that cannot be bought by other rivals, so cost does not matter.The licensing was procured before my involvement.

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Ranking
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71,543
Comparisons
62,274
Reviews
38
Average Words per Review
347
Avg. Rating
8.3
Views
4,722
Comparisons
3,035
Reviews
3
Average Words per Review
379
Avg. Rating
7.7
Popular Comparisons
Compared 44% of the time.
Compared 11% of the time.
Compared 9% of the time.
Compared 6% of the time.
Also Known As
Jira SoftwareMS Project Server
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Atlassian
Microsoft
Overview

JIRA has multiple deployment options to provide the flexibility your organization needs.

Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

Microsoft Project Server 2013 is a flexible on-premises solution for project portfolio management (PPM) and everyday work. Team members, project participants, and business decision makers can get started, prioritize project portfolio investments and deliver the intended business value from virtually anywhere. Requires SharePoint 2013, sold separately.
Offer
Learn more about Jira
Learn more about Microsoft Project Server
Sample Customers
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.Magnachip, Gwinnett County Schools, CLEAResult, Medbit Oy, Intelbras S.A., ETS, CORE Construction, Keller Foundations
Top Industries
REVIEWERS
Financial Services Firm15%
Insurance Company15%
Computer Software Company13%
Manufacturing Company10%
VISITORS READING REVIEWS
Computer Software Company38%
Comms Service Provider11%
Insurance Company6%
Government5%
REVIEWERS
Financial Services Firm38%
Government25%
Manufacturing Company25%
Energy/Utilities Company13%
VISITORS READING REVIEWS
Computer Software Company24%
Government10%
Comms Service Provider8%
Insurance Company8%
Company Size
REVIEWERS
Small Business30%
Midsize Enterprise19%
Large Enterprise51%
VISITORS READING REVIEWS
Small Business8%
Midsize Enterprise12%
Large Enterprise80%
REVIEWERS
Small Business33%
Midsize Enterprise19%
Large Enterprise48%
Find out what your peers are saying about Atlassian, Planview, Microsoft and others in Project Management Software. Updated: August 2020.
431,790 professionals have used our research since 2012.
Jira is ranked 1st in Project Management Software with 35 reviews while Microsoft Project Server is ranked 4th in Project Portfolio Management with 4 reviews. Jira is rated 8.4, while Microsoft Project Server is rated 8.0. The top reviewer of Jira writes "Good UI, easy to trace tickets, and very stable". On the other hand, the top reviewer of Microsoft Project Server writes "The division between the onsite work On the cloud of is something valuable. The tech support needs improvement". Jira is most compared with Microsoft Azure DevOps, TFS, Micro Focus ALM Octane, Rally Software and Micro Focus ALM Quality Center, whereas Microsoft Project Server is most compared with JIRA Portfolio, Broadcom Clarity PPM, SAP Portfolio and Project Management, Planview Enterprise One and Planisware.

See our list of best Project Management Software vendors and best Project Portfolio Management vendors.

We monitor all Project Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.