We performed a comparison between Jira and Planview PPM Pro based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It helps me to use virtual Scrum boards across four locations, three time zones, and to plan my work. It fully supports the Scrum approach, and the Agile way of working, and it has Agile thinking behind it.."
"I like seeing which tickets are open and what our response rate is. They have a lot of good metrics in their system to see what's going on."
"Work management software that has the flexibility to be configured for any company. It's stable, scalable, and offers responsive support."
"Its integration with Bitbucket, Confluence, and other things is most valuable."
"I have found the tracking, project and task management most valuable in this solution."
"The solution helps a lot with scrums."
"I think one of the most powerful features in Jira is the customization of fields and workflow."
"The most valuable features in Jira are the dashboard, reports, and boards that help us to control the advancement of the project."
"The product's deployment is straightforward."
"The solution's time-tracking abilities are one of the strong points. The only challenge is enabling it to the minute-level task. It's not at a project level but it's at an organization level. If I want it to be at a higher level as compared to some of the other projects where I want it to go to the nth level of a task for the time reporting, I cannot control it at a project level but it's controllable at an organization level. That's the only big challenge that I have."
"It gave us a clarity of purpose. Everybody knows what they are doing and that they are all aligned: Managers know what employees are doing. Employees know what they are doing and the managers think they should be doing. That is the clarity which really helps in efficiency."
"I've worked at many different companies, and the customer service and the support from Daptiv are unlike anything I've encountered before. They far excel any other company I've worked with. I always say to people that Daptiv is like a sub-department in your company. You don't realize they're a vendor. It feels like you're working with somebody who is part of your own company."
"We use PPM Pro with Projectplace. It is absolutely 100 percent fantastic. Now, we can give people that more collaborative, comfortable look and feel with a Kanban board view. We give them a smart app that goes along with it, essentially not having to worry about using rigid project management. They are very complementary towards each other: PPM Pro and Projectplace. What one is not so strong in, the other one has strengths in it. It is fantastic."
"The most valuable feature of this solution is reporting."
"The most valuable feature of this solution is that my team can use one tool that's reliable, scalable, and provides the leadership team visibility to what's going on."
"PPM Pro provides managers the insight they need to empower decision-making. The data is always in the tool. It's just making sure people are using it correctly. We track the requests as they come in. We track our demand by each of our teams within IT and then estimate that effort so that we can see if we are getting a lot of requests to certain teams. We check the demand versus capacity as those items come in."
"There are no fields to search or to filter by, mainly the ones which use a data around a date and time when something changes."
"I'd like to see better notetaking capabilities so every user can get notes when someone provides comments on a Jira ticket. So if they don't want to provide the comments on the Jira ticket, they can get the personal notes in a Jira tool for every profile."
"The solution could be more user-friendly."
"It would be very practical if you can more freely reach the information that is already inside the system. Currently, we have to buy add-ons for it. There is a lot of information in the Jira system that you can handle only through add-ons. You cannot reach such information on your own. If you want to use this information, which is already in the system, you have to buy some add-on to use. For example, information about how much time an assignee is spending on a ticket is there in the system, but you cannot access it without an add-on. JQL is a very good way to reach the data inside Jira. If we can reach more objects, even through JQL, it would be great."
"The CACD solutions on JIRA has some plugins, but they are not easily understandable or workable."
"There needs to be more integration and connectivity."
"The reporting needs to be better."
"Jira could provide more insight into sprints such as how did we perform in the last sprint compared to other sprints. It would be helpful to have metrics and a dashboard feature for others to see."
"Reporting and dashboards need improvement. I know they're doing a major revamp of that. We're really looking forward to that because that's something that is really being requested by our customers to give them better visibility, reporting, and dashboards that are easier to understand."
"It takes more time than it should to create a new project because we can't bulk edit things very easily. That is definitely an area that has room for improvement."
"Integrations need improvement. We have the ability now with the FLEX licensing to take advantage of the different applications. But if you want them integrated there's a really large cost associated with that. The integration should be included in the cost per license. We shouldn't have to pay these really high fees to get the systems to talk together."
"We found that sometimes when they have monthly rollouts that there might be some unintended consequences."
"Integrating with other tools should be easier and more straightforward."
"One thing in particular I'd suggest is that we used the fast track service to implement PPM Pro. While it had a lot of value to it, people may be expecting a different experience. An experience where maybe an entourage of consultants come onsite to help you do the implementation, as opposed to working over the phone with just one resource. This might be an option to offer later down the road where there are complex implementations."
"Training documentation improvement is required because there are some high-level words in that material, terms that a non-technical person is unable to understand."
"There should be the ability to store historical functions, but this is not just for this tool. It is applicable to many tools. It would be great if we were able to store specific historical data, such as risk management."
Jira is ranked 5th in Project Management Software with 259 reviews while Planview PPM Pro is ranked 12th in Project Management Software with 34 reviews. Jira is rated 8.2, while Planview PPM Pro is rated 7.8. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of Planview PPM Pro writes "Attentive customer service". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM, whereas Planview PPM Pro is most compared with Planview AdaptiveWork, ServiceNow Strategic Portfolio Management, Planview Portfolios and Planisware. See our Jira vs. Planview PPM Pro report.
See our list of best Project Management Software vendors and best Project Portfolio Management vendors.
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