Beth NoserApplications Analyst at University of Kansas Medical Center
Louise FozardHead Of Portfolio Management at King's Business School
Anonymous UserSenior Research Engineer at a consultancy
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It makes work visible, so everybody knows where everything is. It uses Kanban, and that makes work visible."
"We use the board and card hierarchies in terms of sprints so that we can see if we have cross-functional teams that are working on the same projects together, especially when projects have dependencies. The parent-child relationship within cards is really nice so that we can see what kind of dependencies there are when we're trying to get projects finished."
"My team specifically uses our board for all of our Remedy tickets that come in. We had a card for every ticket that we get, and we're able to add the link to that specific ticket there.If I'm out of office, for example, and someone else needs to work a ticket or someone is being contacted to work on a ticket, I don't have to sign on it. Someone else can easily access that ticket because I put the link in there. It's nice. It has a lot of great functionality in there."
"Using the tool seems to save time versus trying to do things in a regular manner. It is highly collaborative; everybody can see things in one place. It is a highly functional, but pretty simple tool. That is hard to find: A tool that has a lot of functions, but is also simple."
"The most valuable feature is the flexibility of the configuration, being able to configure it to suit your own needs."
"The features that we find most valuable are the Workflow, Scrum workflow, and Dashboards."
"The most valuable feature is the full integration between Work management, Source code management, and Test Automation."
"The most valuable features are the customized Dashboard, Sprint Planning, and Automatic Notifications."
"The most valuable feature is the Burndown Chart to see work that is outstanding."
"This solution assists us with being able to quickly and easily start sprints and keep accurate track of them, including billing using a time-tracking add-on."
"The most valuable feature of this solution is the source linking on the commit level to git."
"Transparency of development projects, as well as approval processes for some business projects, has improved massively."
"The initial setup of this solution was straightforward, and there were not too many problems with it."
"You can see the work ticket and you can circulate that within the teams. You can define your flows, customize according to your needs, and you can create dashboards and create the reports according to your needs."
"We had a nice experience with technical support."
"It meets with everybody's needs without having to grab plugins."
"The technical support is quite good."
"I do not know what it can do in the area of scrum. Maybe it has that functionality. I have never tried to set it up. You think of LeanKit from the perspective of Kanban. I don't know if there is a template for scrum, a scaled agile framework, or any of those scaling frameworks."
"Being able to track actual time on cards or sprints, instead of using just the planned start and stop date, would also be useful. I would like to see something like JIRA has with actual sprint starts and stops."
"The ability to report on customizable fields and third-party extensions needs improvement. I'd like to see more of those being able to be used. I don't know how that works for Planview, but just getting a little bit more added there would be nice."
"The integration with the Enterprise One product is probably an area for improvement. It's not really broken. It's just that it is such a handy tool and a great way to visually manage things. There is a very limited hookup/integration between Enterprise One, which is the master Planview tool, and LeanKit. While they are looking at this on their roadmap, it definitely needs to happen. There is a lot of opportunity there."
"The plugin management needs a lot of work."
"It would be very useful to have drag and drop time tracking."
"The hierarchy for Jira tickets is too flat."
"This solution would be improved with the inclusion of integration with SVN, and auto-sync with the build release number."
"The reporting needs to be improved."
"The permissions can be challenging to get right."
"Backlog pruning and visualization are poor."
"My main concern is the administration of projects, especially user groups, and this requires root access rights but there is no concept of layered admin rights."
"The interface for this solution needs to be made more user-friendly to provide a better user experience."
"The most important thing for them to improve should be platform-independent features. They should also provide extensive pipelines and release pipelines that we can define and we can work on."
"The ease-of-use could be improved a little."
"Technical support needs some improvement."
"The configuration aspect of the solution is not easy. A person needs a lot of programming knowledge in order to successfully handle the job."
"In general, Planview's cost structure is reasonable. You get quite a lot of functionality for the license cost that you get."
"Licensing is on a monthly basis, and it is based on what you use."
"To try this solution, use their cloud offering to get familiar. After that, it's in my view worth the money."
"I don't feel that price is an issue."
"It is not too expensive. It is just comparative to other tools like Microsoft Teams."
"I am not sure if the client is using a commercial version. I think it is on a per-user basis, and it is around 15 Canadian dollars for a user, but I'm not sure. It also has a free version."
"As a company, we get a subsidized price, and it's lower than what's quoted on their website."
"We are using the enterprise license which is nice because it ensures that we always have the latest versions of Jira software."
"Its price is fine, but we would like it to be less expensive. We are paying on a yearly basis."
"The license model is okay for large companies but would be quite expensive for smaller enterprises."
"If the pricing would come down and it was more affordable then we wouldn't have to switch."
Planview LeanKit enables engineering teams across all levels of the organization with a visual work delivery tool to apply Lean management principles to their work, helping them work smarter and deliver faster.
JIRA has multiple deployment options to provide the flexibility your organization needs.
Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.
For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.
Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.
The world’s first 100% browser-based ALM enterprise solution, which enables seamless collaboration across disparate teams, multi-directionally linked work items, full traceability, accelerated productivity and automated proof of compliance.
Jira is ranked 1st in Application Lifecycle Management (ALM) Suites with 61 reviews while Polarion ALM is ranked 9th in Application Lifecycle Management (ALM) Suites with 5 reviews. Jira is rated 8.0, while Polarion ALM is rated 7.0. The top reviewer of Jira writes "Flexible and very easy to set up but can get quite complex". On the other hand, the top reviewer of Polarion ALM writes "The amount of document control, combined with review and release probabilities and signatures is really useful". Jira is most compared with Microsoft Azure DevOps, TFS, Micro Focus ALM Octane, Rally Software and IBM Rational ClearQuest, whereas Polarion ALM is most compared with PTC Integrity, Microsoft Azure DevOps, Atlassian ALM, codeBeamer ALM and TFS. See our Jira vs. Polarion ALM report.
See our list of best Application Lifecycle Management (ALM) Suites vendors.
We monitor all Application Lifecycle Management (ALM) Suites reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.