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Read 243 Jira reviews
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5,317 views|3,563 comparisons
Comparison Buyer's Guide
Executive Summary
Updated on Mar 6, 2024

We compared Jira and Polarion ALM based on our user's reviews in several parameters.

Jira stands out for its flexibility, customization, and robust workflow management system, with positive feedback on its collaboration features and customer support. Conversely, Polarion ALM is praised for its comprehensive project management capabilities and seamless integration with other tools. Feedback suggests that Jira could improve its user interface and customization options, while Polarion ALM users seek enhancements in the user interface, integration, performance, and stability. Both products offer positive returns on investment, with users highlighting value for money and favorable outcomes.

Features: Jira offers exceptional flexibility, seamless integration with other tools, robust workflow management, customization options, and comprehensive reporting. Polarion ALM stands out for its comprehensive project management capabilities, effective tracking and management, flexibility, customization options, seamless integration, and intuitive user interface.

Pricing and ROI: The setup cost of Jira is not explicitly mentioned in the summary, while for Polarion ALM, users mention that the cost of the software can be high but offers value for money. Some users also mention that the setup process for Polarion ALM is straightforward and easy to handle., While Jira has been praised for its efficiency, collaboration, and customizable features, user feedback suggests that Polarion ALM also offers positive outcomes and benefits for businesses.

Room for Improvement: Jira users have pointed out that its user interface is overwhelming and complex, lacking customization options and integration with other tools. Users also suggest better reporting and analytics features. On the other hand, Polarion ALM could improve its intuitive interface, integration with other tools, performance and stability, and provide more customization options based on user feedback.

Deployment and customer support: The reviews indicate that both Jira and Polarion ALM have varying durations for establishing a new tech solution. While some users spend three months on deployment and an additional week on setup, others reported one week for both deployment and setup. This suggests differences in how these terms are understood between the two products., The customer service experience in Jira is highly regarded and valued, with prompt and knowledgeable responses. Polarion ALM also provides highly satisfactory customer service, with timely and effective assistance from a knowledgeable and responsive team.

The summary above is based on 53 interviews we conducted recently with Jira and Polarion ALM users. To access the review's full transcripts, download our report.

To learn more, read our detailed Jira vs. Polarion ALM Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"In terms of product management, Jira increases productivity and visibility into the product. Those are the top benefits this tool provides to the team. Also, it's accessible to the executives and whoever wants to sign on to Jira to see what's going on.""For QA, the most interesting for me are boards, backlog, and filters.""In general, the GUI is nice.""JIRA stores history of changes, which helps a lot to track who, when, and why the issue was modified​.""Jira is a pretty capable product, and a lot of features are valuable. We value being able to set up separate projects and configure teams in them, set up sprints, and manage our sprints with its history tracking. These are all very useful features. It has been a very popular product for our work.""The layout, workflow, automation, and metrics are helpful in Jira.""We have found the structure, functionality, and how Jira handles the tickets most valuable.""The solution offers up great transparency that makes it possible for everyone inside the departmental organization to see what's happening."

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"Polarion ALM helps us better structure our customer requirements, and we can also validate the specs of our products against those. If anything changes on our side, we see the impact, and we can see the effect If a customer changes requirements.""It offers good performance.""We had a nice experience with technical support.""The solution offers good integration.""The technical support is quite good.""The tool helped us to more effectively and efficiently gather and structure the information (requirements, test plans, project management data, etc.), and share it with the involved stakeholders in a safe and change-controlled manner.""It meets with everybody's needs without having to grab plugins.""The best feature of Polarion ALM to me is its traceability link."

More Polarion ALM Pros →

Cons
"There are no fields to search or to filter by, mainly the ones which use a data around a date and time when something changes.""Nowadays, many organizations are moving toward the Objectives and Key Results (OKR) framework, and this is something that Jira should be able to accommodate.""We'd like to see Jira have more integration with a development ID.""The way to configure it can definitely be improved. It is very difficult and complex to configure. Its configuration should be simplified.""The performance could be improved in the future.""If I'm comparing it to ALM Octane, the documentation is not as robust as ALM Octane's documentation. So, they can improve on the documentation side.""The reporting capabilities, specifically customized reports, should be improved. The out-of-box reports don't meet our needs. We are big into customizing our reports, and being able to do ad hoc reporting would be good.""Something I would like to see improved is the traceability feature. When you have a user story, if you can see all the test cases, it would be an improvement if you could see any design documents or any change management."

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"Technical support needs some improvement.""Test management lacks an automated process.""The solution can be improved by making it more user-friendly, and a server-based application rather than client based.""One of Polarion's shortcomings would be planning. It can handle plans, but the planning feature is very basic.""As Polarion ALM is a development-oriented tool, easy support or easy access is provided by default, but if I want to use detailed features, I need to write the script, particularly the VM script, and this is its area for improvement. I want Polarion ALM to have a graphical user interface that doesn't need scripting. In the next release of the tool, I'd like for it to not require scripting and programming because needing to run script language is time-consuming.""The interface for this solution needs to be made more user-friendly to provide a better user experience.""The configuration aspect of the solution is not easy. A person needs a lot of programming knowledge in order to successfully handle the job.""The solution needs to improve its user experience and graphics."

More Polarion ALM Cons →

Pricing and Cost Advice
  • "It is very cheap if you forego the local instance and stick to the cloud."
  • "The licensing model is annoying. They nickel and dime you."
  • "It does not cost that much."
  • "Almost everybody uses JIRA nowadays because it is the most cost-effective solution."
  • "I understand JIRA is quite expensive."
  • "We feel that the product is a good value for the cost."
  • "Licensing is on a monthly basis, and it is based on what you use."
  • "To try this solution, use their cloud offering to get familiar. After that, it's in my view worth the money."
  • More Jira Pricing and Cost Advice →

  • "The license model is okay for large companies but would be quite expensive for smaller enterprises."
  • "If the pricing would come down and it was more affordable then we wouldn't have to switch."
  • "Our license for Polarion ALM is yearly. And it's not the cheapest tool that we've looked at. So if we had made our decision purely based on the licensing cost, we wouldn't have selected Polarion."
  • "The solution is expensive."
  • "Software for medical devices is always expensive."
  • "You have to pay around 50-60 euros per user."
  • "It is an expensive product."
  • More Polarion ALM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Hi Netanya Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the… more »
    Top Answer:Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalable… more »
    Top Answer:HP ALM and Jira can be easily integrated with the aid of a third-party Integration Solution To help you select the right integration approach and tool, you should first define your integration… more »
    Top Answer:At the moment, I haven't looked in-depth into what needs improvement in the product. Based on my understanding, the tool's integration capabilities with multiple tools is an area of concern that… more »
    Top Answer:I work in an industry where I mainly look after the requirements, for which I use Polarion ALM.
    Ranking
    Views
    28,394
    Comparisons
    19,449
    Reviews
    20
    Average Words per Review
    420
    Rating
    7.9
    Views
    5,317
    Comparisons
    3,563
    Reviews
    10
    Average Words per Review
    412
    Rating
    8.0
    Comparisons
    Microsoft Azure DevOps logo
    Compared 30% of the time.
    IBM Rational DOORS logo
    Compared 8% of the time.
    OpenText ALM Octane logo
    Compared 7% of the time.
    Rally Software logo
    Compared 5% of the time.
    TFS logo
    Compared 4% of the time.
    Also Known As
    Jira Software
    Learn More
    Overview

    Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate. 

    Jira Benefits

    Some of the ways that organizations can benefit by choosing to deploy Jira include:

    • DevOps lifecycle visibility and planning. Jira provides application developers with tools that enable them to track and visualize where they are in the development process. This means that a DevOps team can measure their progress at all times. Jira’s roadmapping feature also enables a DevOps team to work more efficiently by setting goals for their projects, keeping them on track. Additionally, they are able to track whether they are meeting the goals that they set for their projects.
    • Regular product updates. Atlassian is constantly updating Jira so that it is continuously evolving into an ever more powerful and user-friendly solution. Users can be sure that the product that they are using is always being tweaked so as to provide them with the best possible project management solution. 
    • Flexibility. Jira enables users to customize their workflows and dashboard so that the solution is operating in a way that best matches their needs. Jira can also integrate with more than 3,000 other applications and integrations. Organizations can use it to expand their project management and DevOps capabilities in many different ways. 

    Jira Features

    • Security capabilities. Jira is equipped with a number of useful security features. It gives administrators the ability to restrict access to certain tools so that only users who are authorized to complete certain tasks have access to the tools related to the completion of that task. Users can also set default permissions so that only particular users can work on new projects or particular projects.
    • Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.

    • Activity log. Jira has the ability to track any and all changes that are taking place within the software framework. Users can keep a close eye on everything that is going on. This promotes a high level of visibility and can be leveraged to aid developers in their collaboration efforts. 

    Reviews from Real Users

    Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard. 

    Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”

    Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.” 

    The world’s first 100% browser-based ALM enterprise solution, which enables seamless collaboration across disparate teams, multi-directionally linked work items, full traceability, accelerated productivity and automated proof of compliance.

    Sample Customers
    Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
    Engineering Ingegneria Informatica, IBS AG, Zumtobel Group
    Top Industries
    REVIEWERS
    Computer Software Company23%
    Financial Services Firm18%
    Manufacturing Company8%
    Insurance Company7%
    VISITORS READING REVIEWS
    Educational Organization41%
    Financial Services Firm8%
    Manufacturing Company8%
    Computer Software Company7%
    REVIEWERS
    Manufacturing Company31%
    Healthcare Company23%
    Transportation Company15%
    Consumer Goods Company8%
    VISITORS READING REVIEWS
    Manufacturing Company23%
    Computer Software Company13%
    Healthcare Company10%
    Financial Services Firm4%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise19%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise47%
    Large Enterprise43%
    REVIEWERS
    Small Business33%
    Midsize Enterprise17%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise11%
    Large Enterprise72%
    Buyer's Guide
    Jira vs. Polarion ALM
    March 2024
    Find out what your peers are saying about Jira vs. Polarion ALM and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Jira is ranked 2nd in Application Lifecycle Management (ALM) Suites with 243 reviews while Polarion ALM is ranked 7th in Application Lifecycle Management (ALM) Suites with 17 reviews. Jira is rated 8.0, while Polarion ALM is rated 7.6. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of Polarion ALM writes "Though needing an improvement in reporting and time for extraction of the data, its integration capabilities are good". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and TFS, whereas Polarion ALM is most compared with Microsoft Azure DevOps, Codebeamer, PTC Integrity, GitLab and Jama Connect. See our Jira vs. Polarion ALM report.

    See our list of best Application Lifecycle Management (ALM) Suites vendors.

    We monitor all Application Lifecycle Management (ALM) Suites reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.