We performed a comparison between Adobe Workfront and Jira based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The intake feature is the most valuable in Workfront."
"Workfront is innovative and these were plenty of features that I found valuable while working at Logitech. Workfront had this feature of Project Schedule Templatization. This saves time and effort and even leads to the standardization of processes that are well-assorted. The Intelligent Graphical Interfaces of Workfront allow one to look at a specific type of resource and a specific phase for a specific family of products. You can get quite granular with the data and even zoom in or out of the timeline. It also categorizes projects according to classes and portfolios so that over time, you can more easily understand what are the various metrics involved in producing a specific portfolio Another important feature is Workfront allowing you to validate milestones and investigate the project. This also helped me to understand which projects are performing well and whether it was beneficial to invest in the same. The IT and the app configuration is quite secure and it is one of the benefits. One more valuable feature is the integration of communication systems inside Workfront. This helps you differentiate between normal business emails and project-specific conversations. This is also known as ‘queues’ and I absolutely find this feature extremely powerful."
"I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application."
"The tool is very user-friendly."
"Feature-wise, I would say that its overall ability to be infinitely customizable is valuable...My experience with the support team has been amazing."
"The solution is stable."
"Monitoring the progress of projects and tasks is very effective."
"I also like Workfront's integration. The solution integrates natively with other systems. It's easy to connect Workfront to any product that has a customer service database, such as a CRM or service ticket management solution."
"It's easy to understand, and easy to navigate."
"The most valuable feature of Jira is that it's a well-known tool that many people are familiar with."
"I liked the flexibility of the application. It was pretty user-friendly."
"The most valuable features are that it is good for tracking the issues and it provides for the usage of Confluence."
"Internally we use Jira for our own implementations and capturing requirements and our customers are using the whole tool for the whole software development life cycle. They're using it for the full life cycle of the product."
"There are a lot of plugins in Jira and we purchase the ones we need."
"I've never had a bug or a bug message that I needed to open a ticket for."
"The features that we find most valuable are the Workflow, Scrum workflow, and Dashboards."
"Sometimes there are glitches when we are reviewing an interactive proof."
"I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically."
"The interface can also be customized to fit and accept many tools for better performance and customer service improvement."
"The solution's visualization feature could be user-friendly."
"Workfront's reporting capabilities must be improved."
"Our product and graphic designers are working with various Adobe products, but Workfront has a no-frills interface. It's a useful tool with everything we need, but it could be a little more attractive and present information in a polished way. It's a web interface, so it's accessible, but the appearance could be a little slicker."
"I would say that the stability, honestly, has gone down since the Adobe acquisition, and the quality when they roll out their updates."
"We were having some difficulties creating different kinds of reports and dashboards."
"The Classic UI is a little bit messy. UX experience is also a little bit messy and is not according to the expectation of a tech user."
"There is always a bit of a performance problem. It's a bit slow to load the whole data."
"It is not intuitive."
"Jira can improve by making user management better. It is not easy to have visibility of who has the right to do what. Only the administrator has this visibility but there should be the option for other users too."
"It's also difficult to migrate through, things don't always tie-up. It's not easy to use."
"It is not user-friendly."
"Sometimes the solution doesn't communicate well with other platforms. It's quite difficult to integrate things and make the data flow from A to B, to Jira, and then back to other areas."
"There are no fields to search or to filter by, mainly the ones which use a data around a date and time when something changes."
Adobe Workfront is ranked 9th in Project Management Software with 8 reviews while Jira is ranked 5th in Project Management Software with 17 reviews. Adobe Workfront is rated 8.4, while Jira is rated 8.0. The top reviewer of Adobe Workfront writes "It's easy to use and integrates seamlessly with other solutions". On the other hand, the top reviewer of Jira writes "Stable with good documentation and needs very little maintenance". Adobe Workfront is most compared with Wrike, Asana, Smartsheet, JIRA Portfolio and ServiceNow Strategic Portfolio Management, whereas Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Polarion ALM and IBM Engineering Workflow Management. See our Adobe Workfront vs. Jira report.
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