We performed a comparison between Jira and Wrike based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution offers a lot of plugins."
"The most valuable feature is the feature of assigning. Whenever I have an issue, Jira doesn't stop at just letting me describe the issue. I can also assign the issue to a developer, and the developer gets notified about it. After he is able to work on it, he can update the status and revert back to me through the same platform. It really avoids a lot of communication over email and phone. This the feature that I really like about Jira. I always use Jira with my team."
"The feature that I have found most valuable is that it is a quite powerful user tracking system."
"It's a Scrum tool, so it's very easy to use."
"The most valuable features of Jira are the dashboards and user interface. The processes within Jira to monitor, maintain and release are beneficial. It is a continuous development solution."
"I'm working in the IT department, and the ticketing system is the most important service for us. We are also using some automation add-ons. It a very good product for handling tickets and tasks and managing processes. It is also very useful and easy to use."
"The agile framework works well, and I pretty much live by that. Everything, such as sprint management, is laid out."
"Jira is easy to use and there are a lot of tools that are integrated with it."
"The solution is stable and reliable."
"We can easily write down the tasks and reorganize them as well as have a progression index. Wrike offers several views including a kanban view and Gantt chart view."
"It's a very easy-to-use and flexible tool. We can easily write and create queues for different themes. It's very user-friendly."
"Visibility and organization are the most valuable features of Wrike."
"The product is intuitive. It is easy to learn and update. You can follow the project from the beginning till the end with the help of the solution. The tool helps to update the project in seconds."
"In our company, we heavily rely on Wrike. Wrike has helped in communication, managing all sorts of projects and tasks, and having a history of all our correspondence items."
"This is a good tool for project progress tracking and sharing tasks with internal and external parties."
"The most valuable feature of Wrike is the tag functionality."
"I would like integrated requirements management, so we do not have to buy plug-ins for JIRA, since it was hard to get requirements management for it."
"In the way it is deployed, I think Jira is too dependent on the third-party applications that are available in its marketplace. If we could get some of the basic functionalities which are offered by these third-party applications, that would be ideal because each time we need a new functionality, we have to purchase a new plugin as an add-on."
"It should be connected to ServiceNow."
"I would like to see more robust release management within the tool."
"Performance is something that can always be improved upon in a feature release. Additionally, it would be a benefit to add Markdown in Jira because sometimes it might be better to describe everything in Markdown because it is a common language structure."
"The initial setup was a bit problematic in terms of getting access to Jira. That goes for a few users, including me."
"The solution's stability could be improved, and it could be made more robust."
"I would like to see it connecting to Git. That could be useful. We use it for Stash, but I think there is one for Git also. I don't know if it's a plug-in that exists already, but that could be nice."
"Wrike needs to be more responsive to community requests for new features."
"On one side, it's very easy to create a task with text, but on the other side, it's not very well-formatted. Therefore, it's difficult to track specific data written in a task. We are making templates, but it's not enough to use a template to know the exact status of different tasks. One thing that we are looking for in Wrike is a better workflow. Because we can only move the status of tasks, we can't really manage workflow and send a task to a specific person. This is what is really missing in Wrike as compared to other tools. We are looking to replace Wrike because we need support for workflow. Another issue with Wrike is that they bring a lot of versions of the tool, which it's not so easy. They bring new versions very frequently, and these versions look similar. For example, we are using robots to read the tasks in the tools, which is problematic with Wrike because it is changing very frequently."
"We feel that the actual project reports and roll-ups could be a lot different. We are seeking something more for the dashboard. We would like a high-level dashboard that can be broken down into individual product roll-ups and tasks that are assigned. If you assign someone to a task, it assigns them all of the tasks under that. We want to be able to break those down so that a person doesn't have an 800 task list, for example. We want more separation with that and a higher-level dashboard experience."
"We faced an issue with the Wrike outlook add-on; it is only available for Microsoft Office 365, and not the on-premise version."
"The response from the website is a little bit slow, and the tool is too expensive for a small team."
"What annoys me with Wrike and things that I would like to improve is that you need to have a very organized workflow that everyone in the company follows, and only then will Wrike work."
"It would be great if they could develop more reporting."
"This solution could be improved if we were able to better analyze how the application consumes cloud resources as this can cause a delay in performance."
Jira is ranked 5th in Project Management Software with 256 reviews while Wrike is ranked 7th in Project Management Software with 58 reviews. Jira is rated 8.0, while Wrike is rated 8.6. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of Wrike writes "Convenient Tool for Project and Task Management, comes with extra features including Analytics and Reporting ". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM, whereas Wrike is most compared with Asana, monday.com, Adobe Workfront, Trello and Microsoft Project. See our Jira vs. Wrike report.
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