We performed a comparison between Jira and Wrike based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The dashboards are useful."
"When we run the Jenkins pipeline, the build is already automatically connected to Jira. We've been able to integrate the ecosystem we created using this automation tool."
"It's easy to understand, and easy to navigate."
"Integrates with other components."
"There are a couple of things that I find valuable about Jira, the first being its architecture. For instance, I like that you can create dashboards easily, which makes it very user-friendly. You don't need much training on that. You can just get right to it and people are able to use almost all of Jira's features with little training."
"The most valuable feature is the Burndown Chart to see work that is outstanding."
"It is a stable solution, and we have had no issues with stability."
"A stable solution with no unplanned downtime."
"Visibility and organization are the most valuable features of Wrike."
"In our company, we heavily rely on Wrike. Wrike has helped in communication, managing all sorts of projects and tasks, and having a history of all our correspondence items."
"The product is intuitive. It is easy to learn and update. You can follow the project from the beginning till the end with the help of the solution. The tool helps to update the project in seconds."
"It's a very easy-to-use and flexible tool. We can easily write and create queues for different themes. It's very user-friendly."
"We can easily write down the tasks and reorganize them as well as have a progression index. Wrike offers several views including a kanban view and Gantt chart view."
"The most valuable feature of Wrike is the tag functionality."
"We utilize time tracking and reports most often."
"This is a good tool for project progress tracking and sharing tasks with internal and external parties."
"I would like to have a future-proof idea of the cost and the roadmap for my class."
"We're doing PI planning, Program Increment planning, and that kind of stuff, and it's not always a good facilitator for that. We tend to pull it out and put it into other tools to manage that, and then we get it back into Jira as that's our system of record for where all the stories are kept. That's probably the biggest headache with it."
"In Jira Cloud, integration with Excel is missing. Previously, I could import our Excel files into Jira, and I could also download a big Jira report in the Excel format, but now, it needs to be manipulated after that, which is not good. It looks like they've done that on purpose, but I don't understand the reason for it."
"Nowadays, many organizations are moving toward the Objectives and Key Results (OKR) framework, and this is something that Jira should be able to accommodate."
"The work items structure is not hierarchical and that needs to be changed. It's too flat."
"Tracking is important but the built-in features don't meet our needs."
"There should be a way to integrate the mobile application or in some way, make it more clear because at first instance, I didn't understand how to use it."
"The help desk and services management features are in need of improvement."
"On one side, it's very easy to create a task with text, but on the other side, it's not very well-formatted. Therefore, it's difficult to track specific data written in a task. We are making templates, but it's not enough to use a template to know the exact status of different tasks. One thing that we are looking for in Wrike is a better workflow. Because we can only move the status of tasks, we can't really manage workflow and send a task to a specific person. This is what is really missing in Wrike as compared to other tools. We are looking to replace Wrike because we need support for workflow. Another issue with Wrike is that they bring a lot of versions of the tool, which it's not so easy. They bring new versions very frequently, and these versions look similar. For example, we are using robots to read the tasks in the tools, which is problematic with Wrike because it is changing very frequently."
"It would be great if they could develop more reporting."
"What annoys me with Wrike and things that I would like to improve is that you need to have a very organized workflow that everyone in the company follows, and only then will Wrike work."
"The product needs to send direct emails to customers updating the latest aspects since it is better to hear directly."
"We feel that the actual project reports and roll-ups could be a lot different. We are seeking something more for the dashboard. We would like a high-level dashboard that can be broken down into individual product roll-ups and tasks that are assigned. If you assign someone to a task, it assigns them all of the tasks under that. We want to be able to break those down so that a person doesn't have an 800 task list, for example. We want more separation with that and a higher-level dashboard experience."
"Wrike needs to be more responsive to community requests for new features."
"This solution could be improved if we were able to better analyze how the application consumes cloud resources as this can cause a delay in performance."
"The response from the website is a little bit slow, and the tool is too expensive for a small team."
Jira is ranked 5th in Project Management Software with 17 reviews while Wrike is ranked 7th in Project Management Software with 7 reviews. Jira is rated 8.0, while Wrike is rated 8.6. The top reviewer of Jira writes "Stable with good documentation and needs very little maintenance". On the other hand, the top reviewer of Wrike writes "Convenient Tool for Project and Task Management, comes with extra features including Analytics and Reporting ". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Polarion ALM and Rally Software, whereas Wrike is most compared with Asana, monday.com, Adobe Workfront, Trello and Microsoft Project. See our Jira vs. Wrike report.
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