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Jive vs Salesforce Community Cloud comparison

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Jive Logo

Jive

Read 10 Jive reviews
68 views|57 comparisons
100% willing to recommend
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Salesforce Community Cloud

Read 2 Salesforce Community Cloud reviews
827 views|96 comparisons
100% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
Enterprise Content Management
April 2024
Executive Summary

We performed a comparison between Jive and Salesforce Community Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management.
To learn more, read our detailed Enterprise Content Management Report (Updated: April 2024).
Download the complete report
767,847 professionals have used our research since 2012.
Featured Review
Anonymous User
Used by our agile teams instead of email to track impediments.
It's used by our agile teams instead of email to track impediments. It's easy to onboard new associates to a group or a technology program, and it... Read more →
Julio Divietro
Helps us with sales management of customer life cycles with good business intelligence
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge."

More Jive Pros →

"All the business intelligence included in the tool gives more information about the cycle of the sales stage.""What I found most valuable in Salesforce CRM is its reporting feature because it's extensive and it's very accurate. I also like that you can move opportunities by stages. I find that feature very important and very useful because it helps you understand where opportunities get stuck, and at what stage it is currently."

More Salesforce Community Cloud Pros →

Cons
"The search engine could be improved and also provide some kind of indexing."

More Jive Cons →

"The user interface can be improved.""An area for improvement in Salesforce CRM is that there's still a lot of manual input you need to make. If it could pick up things automatically from an email and auto-populate, that would make the tool better. Another area for improvement is that the Salesforce CRM connector for G-suite does not work effectively."

More Salesforce Community Cloud Cons →

Pricing and Cost Advice
Information Not Available
  • "Pricing for Salesforce CRM is extremely expensive."

    • More Salesforce Community Cloud Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    Jive vs Sharepoint vs Drupal Commons
    At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a round-up of a couple of the more well known platforms and compare their products to Drupal. In this roundup we will be comparing Jive, Sharepoint and Drupal Commons. Drupal Commons is a popular distribution created by Acquia to compete with some of these other proprietary platforms. There are many other options out there, commercial and otherwise, to compare with Drupal but I want to focus on Jive and Sharepoint for a couple of reasons. I chose Jive because it is one of the leading competitors in this space in respect to market share. Next, I chose Sharepoint because I have some history with Sharepoint. This experience dates back to when I built www.adhe.edu with Sharepoint 2007 a few years ago. I subsequently wrote this blog entry about my experience shortly after joining Mediacurrent. This roundup will also act as a refresher for those who read my original “Drupal vs. Sharepoint” blog. Yammer, which was recently bought by Microsoft and is the tool we currently use for office communication will also get some mentions throughout this article. As I went through and tested each of these tools I used three main criteria in my evaluation Cost Ability to Customize Overall features… Read more →
    Questions from the Community
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    What do you like most about Salesforce Community Cloud?
    Top Answer:All the business intelligence included in the tool gives more information about the cycle of the sales stage.
    Read all 2 answers   →
    What is your experience regarding pricing and costs for Salesforce Commun...
    Top Answer:We pay the license annually for Salesforce CRM. Pricing is extremely expensive. I'm not aware of any hidden costs besides the cost of the license.
    What needs improvement with Salesforce Community Cloud?
    Top Answer:The user interface of the screenshots feature is a little bit old and hasn't been updated for a long time.
    Read all 2 answers   →
    Ranking
    31st
    out of 46 in Enterprise Content Management
    Views
    68
    Comparisons
    57
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    1st
    out of 9 in Community Platforms
    Views
    827
    Comparisons
    96
    Reviews
    1
    Average Words per Review
    306
    Rating
    9.0
    Comparisons
    Also Known As
    Clearspace, Jive SBS, Jive Engage, Jive-x, Jive-n
    Learn More
    Jive
    Salesforce
    Overview

    The workplace has changed. It has become more mobile, and has become a place where communication and collaboration across all spheres of the business is key to success. This is where Jive comes in with its cutting-edge mobile portal, its enterprise social network, and its integrative platform that is compatible with current infrastructure and modern cloud applications.

    As a portal, Jive brings colleagues, content, and current news straight to your desktop or mobile device at the touch of your fingertips. The enterprise social software aspect of Jive connects business colleagues as never-before across geographical locations and throughout the organizational structure. The Jive platform is completely flexible and integrative, and will seamlessly integrate with current systems such as SharePoint and CRM tools, as well as cloud apps like Google Drive and Okta

    Salesforce Community Cloud, a social platform, that connects and collaborate with customers, partners, and employees. Build a community for everyone critical to your business ecosystem, from agencies, vendors, and suppliers, to patients, job applicants, and even retail locations. Community Cloud employs Salesforce's Chatter social CRM platform for chat and screensharing, allowing users to exchange data and images in real time throughout an ongoing conversation. The platform supports customer relationship management (CRM) and provides channels for customers to find information and communicate with other customers. The console also includes a "Buy" button to enable e-commerce.
    Sample Customers
    Eloqua, Hitachi Data Systems,T-Mobile, UBM, Thomson-Reuters, Groupon, Nike, Cisco, and others.
    Brown-Forman, GE Aviation, Pernod Ricard, Toyota, Virgin America, GE, IAVA
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm13%
    Government10%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Computer Software Company15%
    University12%
    Financial Services Firm8%
    Government7%
    Company Size
    REVIEWERS
    Small Business50%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise25%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise12%
    Large Enterprise71%
    Buyer's Guide
    Enterprise Content Management
    April 2024
    Download Free Report
    Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management. Updated: April 2024.
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    767,847 professionals have used our research since 2012.

    Jive is ranked 31st in Enterprise Content Management while Salesforce Community Cloud is ranked 1st in Community Platforms with 2 reviews. Jive is rated 8.2, while Salesforce Community Cloud is rated 9.0. The top reviewer of Jive writes "Used by our agile teams instead of email to track impediments". On the other hand, the top reviewer of Salesforce Community Cloud writes "Helps us with sales management of customer life cycles with good business intelligence". Jive is most compared with Yammer and Atlassian Confluence, whereas Salesforce Community Cloud is most compared with Magnolia CMS, Adobe Experience Cloud and Lithium.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.