We performed a comparison between JSCAPE by Redwood and Sterling Commerce Connect:Direct based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Triggers are something that is very useful as they automate the use of boilerplate code, and we can define certain functionality of certain tasks also."
"We can send the data quickly and securely."
"We receive customized email notifications and alerts regarding user activities and the number of login attempts."
"Automating and managing the file transfer using JSCAPE has decreased the manual interventions necessary and increased the organization's efficiency and productivity."
"It keeps a clear record of all the file transfers that take place, the person who initiated them, and the outcome of the execution."
"It helped in confidentially transferring files with a vast number of servers available with no external applications required."
"The speed of transferring large datasets is super quick, which allows us to work on multiple tasks at a time."
"Triggers are also something that is useful as they automate the use of boilerplate code."
"Sterling Commerce Connect:Direct is a solution that is on the market for a very long time. There is an integrator that has been developed and evolves every year. On the roadmap, there is always a new integration. For example, it's one of the solutions in the market that out of the box can handle EBICS protocol. The file processing is done very well. By default, there are a lot of configurations that can be customized."
"The product has been very stable."
"Automation is the most valuable feature."
"The most valuable feature is that it provides 100% reliability for file transmission. It ensures that files get delivered in a secure manner. When you use Connect:Direct, your file 100% gets delivered to the next delivery location. If the log shows that a file got delivered, it will have all the transmitted data without truncation or other data issues."
"The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations."
"Security is the most valuable feature of this product."
"Offers secure file transfers with a fast and efficient protocol for very large files."
"Database crashing was seen whenever there was an overload."
"The cost of the tool is relatively high and can pose a problem to medium and small-scale companies who are trying to overcome their on-premise server limitations."
"The price is too high and the product line is too complex."
"Support for more complicated workflows, such as conditional logic or branching, could be added to allow users to create more advanced automation processes."
"They could create an in-depth document so that any user with little to no background can implement this and use the software effectively."
"The initial setup is a bit hectic during the installation."
"Improving the error handling feature can help users to identify and resolve issues more quickly and efficiently."
"The documentation part can be improved to be more precise for beginners to understand the advanced features of the tool."
"This solution cannot be deployed on a root_squash NFS, which limits superuser privileges."
"Sometimes we face issues and can't figure out the cause of failures."
"Technical support is the number one concern."
"User interface is not user friendly."
"The user interface could be more user-friendly."
"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution."
"They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM."
"The user interface needs to be improved."
More Sterling Commerce Connect:Direct Pricing and Cost Advice →
JSCAPE by Redwood is ranked 9th in Managed File Transfer (MFT) with 21 reviews while Sterling Commerce Connect:Direct is ranked 8th in Managed File Transfer (MFT) with 7 reviews. JSCAPE by Redwood is rated 9.0, while Sterling Commerce Connect:Direct is rated 8.2. The top reviewer of JSCAPE by Redwood writes "Versatile, streamlines the entire file transfer procedure, and offers good support". On the other hand, the top reviewer of Sterling Commerce Connect:Direct writes "Good automation features but needs improvement in the monitoring dashboard ". JSCAPE by Redwood is most compared with MOVEit, Fortra's GoAnywhere MFT, Control-M, Fortra's Globalscape Managed File Transfer and Kiteworks, whereas Sterling Commerce Connect:Direct is most compared with IBM Sterling File Gateway, Kiteworks, Aspera Managed File Transfer, MOVEit and Fortra's GoAnywhere MFT. See our JSCAPE by Redwood vs. Sterling Commerce Connect:Direct report.
See our list of best Managed File Transfer (MFT) vendors.
We monitor all Managed File Transfer (MFT) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
