We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It has an open BPM"
"The Camunda BPMN Platform is very flexible and gives several options to deploy and scale it."
"It is open-source. It supports microservice orchestration. This is what we are really interested in. We can customize our products depending on the use cases."
"The number of client implementations and cross-language capabilities to support multiple frameworks is very pluggable compared to Pega. It's also more portable."
"The interface and the number of connectors that they provide are the most valuable features. The support here, it's kind of okay. But the main thing is with the number of connectors and the UI, the user interface."
"The flexibility is great."
"The modeler is useful for creating the flow. The way to access the data through their REST API is also valuable. This is what we're using right now."
"There's this graphic that tells you how many lines or how many tickets are in each step. In that way, you know where you stand. I find this feature very valuable."
"The workflow engine of K2 is its main strength. Its workflow engine is probably one of the best, and that's the reason why Nintex bought K2. It can clearly handle any complex process or scenario. K2 is almost low-code. It is a no-code or low-code solution. You don't have to read a whole lot of code. It is pretty much GUI based. Their support is also excellent. The biggest advantage of K2 is SmartObjects, which allow you to separate the data from the application. It is a standalone application that allows you to build a data source from different places, which a lot of other applications also do. It is called SmartObjects technology, which is pretty powerful. If I have data from different applications, such as JD and ServiceNow, I can just create a SmartObject based on a data source and use it. I have some forms that have six, seven, or eight applications in a single form with data from different places."
"The integration capabilities have been very useful."
"The solution offers very good integration capabilities. We've never had issues integrating it without solutions."
"Easily maintained and customization is quite simple."
"The most valuable features of this solution are that it's no code, it's very flexible, and it's easy to design."
"Out of box connectivity with UiPath."
"The stability has been good. We haven't had any issues."
"It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."
"It's a good tool for workflow automation."
"The most valuable feature is the situational layer cake."
"I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop."
"The solution provides us with a very good dashboard."
"The initial setup is pretty straightforward."
"The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy."
"If they could build some scripts or some configuration to get it up and running in a Docker environment, that would be good. I didn't find anything when on Docker, however, maybe they have something and I didn't see it yet."
"Camunda could be improved by making it easier to modify a process. You can program it to follow a process, but it is difficult to modify the process when the application is in use. It could also be improved by making it easier to use the visual platform without needing to be informed on that. Sometimes, we programmers haven't used it in the past, and it's a bit difficult to learn it."
"The initial set up could be simplified, it's complex."
"I'm from the .NET world and I would like to use it, rather than Java."
"As we experienced some difficulties in the beginning, deployment took almost a month."
"The support definitely can be improved. Apart from that, the language should be extendable to other platforms. If I want to write, I'll run a different platform, like Python code on top of it, or COBOL code on top of it, and it should support those languages."
"I would like to see better pricing."
"The initial setup can be complex for business users."
"Difficult to include external partners with the solution deployed on-premise."
"Currently, it's taking quite some time to deploy a package, it needs improvement"
"The Workflow Designer needs improvement."
"K2 is a workflow solution, and there is no RPA solution with K2. This is where K2 lacks a little bit. It is just a heavy workflow solution. It doesn't have a supplemental product like RPA. If you want to use RPA, you have to use Blue Prism, UIPath, or something else. If you use Nintex, it has an RPA solution. It is a form-based application, and they are doing everything electronically. The initial investment in K2 is heavy because it is a BPM software. It does not have a low cost because they charge you the same for one workflow or 100 workflows."
"The licensing needs to be improved. Right now, we find it's getting more expensive to use the product."
"Heavy, cumbersome and inflexible."
"Sometimes when we are patching some data from the database, we are getting added as a timeout."
"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."
"They are currently spending some time on improving the product with respect to machine learning, especially related to robotic automation. They probably could be a little more adept on that area would help."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
"The previous versions had good training documents but the updated versions need to improve the documentation."
"The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed."
"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."
"There are some UX shortcomings within the solution. However, it's my understanding that they have addressed them and in the next three months they will come out with a new updated version. They will be moving away from HTML5."
"Camunda has a free service as well as a commercial service. We are using the free service."
"We pay for the license of this solution annually."
"The cost of this solution is better than some competing products."
"Generally, the price could be better, as well as the licensing fees."
"We're using the open-source version for now."
"There is an open-source version available, that in its core features (workflow and decision engine, modeler) is exactly the same as in the enterprise version."
"When compared with the proprietary products, the pricing costs are much less, even though it is an enterprise edition."
"We have an annual subscription to this solution."
"The initial investment in K2 is heavy. Currently, the expenditure is $28,000 for a year. After we go to the cloud, it is going to be per seat and probably cheaper. Currently, there are unlimited users."
"There is an initial fee when purchasing and a fee for maintenance afterward."
"The pricing is pretty good, compared to other similar products."
"We mostly have a yearly license."
"The price of this solution, including installation and configuration, is comparable to competing vendors."
"It's a user-based license where, as you scale the numbers of users, the price increases."
"The price is a bit expensive."
"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."
"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."
Camunda Platform is a complete process automation tech stack with powerful execution engines for BPMN workflows and DMN decisions paired with essential applications for modeling, operations, and analytics.
With a clear vision to automate any process, anywhere, Camunda is reinventing process automation for the digital enterprise. Featuring a developer-friendly, open source approach, enterprises can use Camunda Platform to breakthrough technological, organizational, and infrastructure barriers, optimize their business processes, and drive their digital transformation initiatives forward.
K2's process automation platform helps your company grow and take automation to a new level. Tackle any business problem—large or small—and create an app to solve it, without writing lines of code.
Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.
K2 is ranked 11th in Business Process Management (BPM) with 6 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 16 reviews. K2 is rated 7.8, while Pega BPM is rated 8.2. The top reviewer of K2 writes "Doesn't require customized coding but lacks flexibility and can feel cumbersome". On the other hand, the top reviewer of Pega BPM writes "Good case management and BPM workflow with easy cloud implementation". K2 is most compared with Nintex Workflow, IBM BPM, Bizagi, Appian and Oracle BPM, whereas Pega BPM is most compared with ServiceNow, Appian, IBM BPM, Microsoft PowerApps and AuraQuantic. See our K2 vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
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