KANA Enterprise vs. Microsoft Dynamics CRM

KANA Enterprise is ranked 29th in CRM vs Microsoft Dynamics CRM which is ranked 3rd in CRM with 1 review. The top reviewer of Microsoft Dynamics CRM writes "We are able to effectively follow up on requests, ensuring all customer issues are resolved in a timely manner". KANA Enterprise is most compared with Salesforce Sales Cloud, SAP CRM and Pega CRM. Microsoft Dynamics CRM is most compared with Siebel CRM, SAP CRM and Pega CRM.
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Quotes From Members Comparing KANA Enterprise vs. Microsoft Dynamics CRM

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
We have to buy a separate license in order to implement the social listening feature.

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Ranking
RANKING
Views
516
Comparisons
278
Reviews
0
Followers
63
Avg. Rating
N/A
Views
11,178
Comparisons
6,388
Reviews
1
Followers
446
Avg. Rating
8.0
Top Comparisons
Top Comparisons
Compared 20% of the time.
Compared 16% of the time.
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Compared 13% of the time.
Compared 9% of the time.
Compared 8% of the time.
See more Microsoft Dynamics CRM competitors »
Also Known As
Also Known AsDynamics CRM
Website/Video
Website/VideoVerint
Microsoft
Overview
Overview
Information Not Available

Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.

Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.

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Learn more about Microsoft Dynamics CRM
Sample Customers
Sample CustomersAlbelli, Carphone Warehouse, Conrad Electronic Benelux, Sears, Cheshire West and Chester Council, Tilburg University, North Ayrshire Council, Falkirk Council, City of San Francisco, City of Minneapolis Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.
Top Industries
Top Industries
No Data Available
VISITORS READING REVIEWS
Financial Services Firm
15%
Marketing Services Firm
13%
Transportation Company
8%
Government
8%
Company Size
Company Size
No Data Available
REVIEWERS
Small Business
71%
Midsize Enterprise
14%
Large Enterprise
14%
VISITORS READING REVIEWS
Small Business
30%
Midsize Enterprise
30%
Large Enterprise
41%
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