KANA Enterprise vs. Microsoft Dynamics CRM vs. SugarCRM

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Quotes From Members Comparing KANA Enterprise vs. Microsoft Dynamics CRM vs. SugarCRM

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We have to buy a separate license in order to implement the social listening feature.

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Ranking
Views
526
Comparisons
230
Reviews
0
Followers
63
Avg. Rating
N/A
Views
11,559
Comparisons
5,712
Reviews
1
Followers
428
Avg. Rating
8.0
Views
1,952
Comparisons
790
Reviews
2
Followers
133
Avg. Rating
4.5
Top Comparisons
Compared 20% of the time.
Compared 16% of the time.
See more KANA Enterprise competitors »
Compared 14% of the time.
Compared 9% of the time.
Compared 9% of the time.
See more Microsoft Dynamics CRM competitors »
Compared 19% of the time.
Compared 13% of the time.
Compared 11% of the time.
Also Known As
Dynamics CRM
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Verint
Microsoft
SugarCRM
Overview
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Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.

Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.

Sugar is an affordable and easy to use CRM platform, designed to help your business communicate with prospects, share sales information, close deals & keep customers happy. Thousands of successful companies use Sugar everyday to manage sales, marketing and support. As an open-source, web-based CRM solution, Sugar is easy to customize & adapt to your changing needs. Ideal for small & medium-sized companies, large enterprises and government organizations, Sugar can run in the cloud or on-site.
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Sample Customers
Albelli, Carphone Warehouse, Conrad Electronic Benelux, Sears, Cheshire West and Chester Council, Tilburg University, North Ayrshire Council, Falkirk Council, City of San Francisco, City of Minneapolis Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.Redglaze Group, TengoInternet, Hilco, Bancvue, Vet Adivsor
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