Compare Kana Express vs. Kapture CRM

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Kana Express Logo
129 views|99 comparisons
Kapture CRM Logo
40 views|16 comparisons
Ranking
26th
out of 66 in CRM
Views
129
Comparisons
99
Reviews
0
Average Words per Review
0
Rating
N/A
45th
out of 66 in CRM
Views
40
Comparisons
16
Reviews
0
Average Words per Review
0
Rating
N/A
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Also Known As
Trinicom
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Overview
Verint Express is a customer service software for medium-sized organizations, which can be delivered both via the cloud and on-premise. The software solution offers you always and everywhere access to the functions you need to optimally serve your customers through all service channels.

Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. It is fully configurable with your workflow. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.

Offer
Learn more about Kana Express
Learn more about Kapture CRM
Sample Customers
Tilburg University, DAS, Windesheim, VRT Belgium, SUSA Student Employment Agency, Sunweb, POD MI, Cendris, Bindinc, Tele Ticket Service, GVB Amsterdam, Conrad Electronic Benelux
Bigbasket

Kana Express is ranked 26th in CRM while Kapture CRM is ranked 45th in CRM. Kana Express is rated 0.0, while Kapture CRM is rated 0.0. On the other hand, Kana Express is most compared with eGain Solve, whereas Kapture CRM is most compared with .

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